Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Nickel explanations on the internet, nickel order placement, nickel delivery except free 20 kms from my home and I on my sector is paying. Generalising free delivery across the whole of France will, I think, motivate people to place orders.
Otherwise top-notch
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Response from Bonbonrama
Thank you for taking the time to share your positive review! To answer your question about shipping costs, please note that they are free throughout France (except for mountainous areas and islands). They're free for orders of 350 euros or more, or 500 euros for departments in the northern/western third of France. Why these differences according to sector? Quite simply because we're in the south of France, and the carriers charge us according to the distance involved. See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
Always on top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
regular order very short delivery respected very professional telephone relationship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Fast good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2019
very good products fast delivery and very well packed i'm delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
Super product arrives in 3 to 4 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2019
Very pleased
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
We are very satisfied with bonbonrama I recommend it thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Nikel nothing to say I always order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
Beautiful new site, very easy to use. Very professional customer service. And the merchandise was received in perfect condition because it was well protected. Nothing to complain about! I'd recommend this site to any professional who wants a serious, reliable supplier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2019
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
The choice is varied and the sweets always arrive in good condition, except this time because the packages of Dragibus were all open! The shipping costs are too high, which is a pity. Sincerely
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Response from Bonbonrama
Hello and thank you for taking the time to leave your review. We will get in touch with you to try to understand why the dragibus bags were able to open so that we can improve the way we ship them. We understand your comment about the shipping costs, which are only a contribution, because the real cost is much higher. In fact, sending 35 kg of goods in 2 parcels to arrive in less than 48 hours costs almost 3 times your contribution. Our policy today is to keep our prices low, but to ask for a contribution to transport costs for orders under €500 (or €350 for the south of France).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
Very simple to place a quick order for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Perfect service: fast processing and delivery, the best!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2019
I was not delivered to my address as requested. Luckily for me, the person who received the parcel knew me...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2019
order fast and well packaged no disappointment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
fast order and excellent packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
Always on top!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Fast, accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2019
Fast delivery, choice of products, good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2019
fast delivery and exemplary responsiveness when there is a problem with the merchandise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Very responsive site between order and delivery, very correct delivery person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Fast delivery and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Lots of choice on the site very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
Very easy to explore! Products very well displayed and explained.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
always so good!!! bravo the bonbonrama team... others should follow their example!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
efficiency, speed and delicious sweets
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Fast and efficient, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
more than fast shipping, careful preparation. everything is perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Perfect as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Super site rien na dire
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Good communication regarding order tracking.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/09/2019
We are pleased with the speed of shipment, however all the bags of jelly beans were completely open. I had to pick up all the kilos of sweets in the box...Sincerely.
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Response from Bonbonrama
Thank you for your comment. We have passed on the information so that the preparer can better protect these confectionery balls, which can easily loosen their bag when shaken during transport. Customer service will get in touch with you, but in the future, please don't hesitate to contact us to report this kind of incident.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
It's rare and very pleasant to have a personal follow-up when you have a delivery problem, and we appreciated your presence, your quick answers and your commercial gesture. The choice, the prices, the good quality of the packaging, your transparency on the DLUO... do the rest. Thank you and bravo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
excellent perfect fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Nickel everything corresponds to my expectations
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