Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 06/09/2022 à 09h41 following a purchase from 26/08/2022

Order received

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Acheteur Vérifié

Published on 22/08/2022 à 10h55 following a purchase from 08/08/2022

Very satisfied

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Acheteur Vérifié

Published on 22/08/2022 à 10h02 following a purchase from 27/07/2022

Fine

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Acheteur Vérifié

Published on 16/08/2022 à 15h48 following a purchase from 30/07/2022

Always satisfied

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Acheteur Vérifié

Published on 25/07/2022 à 11h28 following a purchase from 28/06/2022

Top order as usual

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Acheteur Vérifié

Published on 22/07/2022 à 11h11 following a purchase from 24/06/2022

Well presented but a lot of breaks

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Response from Bonbonrama Published on 20/05/2025

Hello,

Thank you for your feedback and your comment.

We do our best to keep our stock updated, but during periods of high demand, some items can indeed sell out very quickly. We are fortunate to have many loyal customers, which can lead to occasional shortages on certain highly sought-after products.

When this happens, please be assured that we always take care to contact you to offer an appropriate solution: immediate refund, replacement with an equivalent product, or other options according to your preferences.

Thank you again for your understanding and your trust,
We look forward to seeing you again soon on Bonbonrama 🍬

Best regards,
The Bonbonrama team

Acheteur Vérifié

Published on 20/07/2022 à 09h59 following a purchase from 04/07/2022

Delivery is a problem above 60kg for Switzerland, so it's a bit of a problem.

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Acheteur Vérifié

Published on 19/07/2022 à 18h48 following a purchase from 04/07/2022

Always satisfied , delivery time very correct ️

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Acheteur Vérifié

Published on 19/07/2022 à 18h43 following a purchase from 08/07/2022

.........'...''

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Acheteur Vérifié

Published on 25/06/2022 à 16h14 following a purchase from 03/06/2022

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Acheteur Vérifié

Published on 16/06/2022 à 08h28 following a purchase from 25/05/2022

Very good products, long expiration date. Accurate delivery tracking too. The only problem is that you have to be present for delivery, otherwise you have to pay, whereas the parcel could be sent to a relay or the post office.

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Response from Bonbonrama Published on 18/06/2022

Thank you for taking the time to leave a review. We understand your problem and have even thought of a solution ;) If you can't be there on the day of delivery, you can use the "Flex Delivery" service you've chosen from GLS to change the address and/or the day of delivery. And you can even choose a Mondial Relay (XL, which accepts large parcels) network relay point. Don't hesitate to use these services for your next orders.

Acheteur Vérifié

Published on 15/06/2022 à 11h51 following a purchase from 01/06/2022

Nice deliveryman 1 bag of sweets opened out of stock on the planned order easy to use site

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Acheteur Vérifié

Published on 15/06/2022 à 10h02 following a purchase from 30/05/2022

Very fast delivery, satisfied, only one package was unfortunately torn but it happens :-)

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Acheteur Vérifié

Published on 15/06/2022 à 09h52 following a purchase from 25/05/2022

Ordered energy cables acid, received energy cables smooth

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Acheteur Vérifié

Published on 10/06/2022 à 00h29 following a purchase from 21/05/2022

....

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Acheteur Vérifié

Published on 30/05/2022 à 10h05 following a purchase from 22/05/2022

Order not as described on the website

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Response from Bonbonrama Published on 01/06/2022

Hello. Thank you for taking the time to share your opinion. However, please do not hesitate to let us know directly if any of the products we have sold you are incorrectly described. We make every effort to ensure that the description is as accurate and complete as possible, but if we're wrong, we'll try to make it right. We just need to know

Acheteur Vérifié

Published on 18/05/2022 à 12h52 following a purchase from 01/05/2022

NOT enough regular novelty

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Acheteur Vérifié

Published on 18/05/2022 à 09h27 following a purchase from 05/05/2022

Two packs of dentures were opened

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Acheteur Vérifié

Published on 13/04/2022 à 22h12 following a purchase from 04/04/2022

ALL OK BUT TOO MANY BREAKAGES WHICH WILL GENERATE SHIPPING COSTS

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Acheteur Vérifié

Published on 06/04/2022 à 09h39 following a purchase from 23/03/2022

Except for my cracked Haribo display Perfect work!

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Acheteur Vérifié

Published on 01/04/2022 à 10h15 following a purchase from 23/03/2022

Very fast delivery! Too bad some products were out of stock. Very satisfied with my purchases.

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Acheteur Vérifié

Published on 23/03/2022 à 08h28 following a purchase from 17/03/2022

Fast and efficient

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Acheteur Vérifié

Published on 23/03/2022 à 08h26 following a purchase from 06/03/2022

Fast and well packaged

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Acheteur Vérifié

Published on 18/03/2022 à 10h33 following a purchase from 01/03/2022

Fast delivery, always satisfied

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Acheteur Vérifié

Published on 04/03/2022 à 12h42 following a purchase from 15/02/2022

très bien emballer sav tres bien

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Acheteur Vérifié

Published on 28/02/2022 à 17h11 following a purchase from 17/02/2022

A lot of products are missing.

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Acheteur Vérifié

Published on 20/02/2022 à 09h04 following a purchase from 06/02/2022

I love your site, the thing that is most unfortunate is that you are often out of stock on products, and you do not often put new but if not great your site.

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Acheteur Vérifié

Published on 19/02/2022 à 08h30 following a purchase from 10/01/2022

Order conforms Fast delivery

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Acheteur Vérifié

Published on 18/02/2022 à 11h41 following a purchase from 30/01/2022

Order tj received on time

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Acheteur Vérifié

Published on 18/02/2022 à 11h09 following a purchase from 01/01/2022

Not necessarily happy, I can not finalize my order because for several months many out of stock.

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Acheteur Vérifié

Published on 14/02/2022 à 23h16 following a purchase from 07/02/2022

Very good taste!

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Acheteur Vérifié

Published on 12/02/2022 à 17h50 following a purchase from 26/01/2022

CONTACT SYMPA. PACKAGE DELIVERED INTACT. JUST DELIVERY TIME A BIT LONG

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Acheteur Vérifié

Published on 27/01/2022 à 08h22 following a purchase from 20/01/2022

The transparent candy bags are too thin - not great.

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Acheteur Vérifié

Published on 13/01/2022 à 07h21 following a purchase from 03/01/2022

First time that I place order on the site well cash and very quickly delivered cordially Mr

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Acheteur Vérifié

Published on 21/12/2021 à 17h12 following a purchase from 14/12/2021

not enough novelty

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Acheteur Vérifié

Published on 21/12/2021 à 17h00 following a purchase from 13/12/2021

Safe site and fast delivery. Very satisfied with services.

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Acheteur Vérifié

Published on 02/12/2021 à 10h49 following a purchase from 17/11/2021

Very satisfied and very good quality of your products, see you soon.

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Acheteur Vérifié

Published on 29/11/2021 à 19h05 following a purchase from 08/11/2021

Hello, satisfied with my order

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Acheteur Vérifié

Published on 04/11/2021 à 09h25 following a purchase from 05/10/2021

The order was fine

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Acheteur Vérifié

Published on 04/11/2021 à 02h10 following a purchase from 13/10/2021

it's good but too much out of stock

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