Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 3 and 5 stars

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B
Borja F.
Rating: 5 out of 5
following a purchase from 25/03/2025
Envío rápido. Todos los productos son como se describen. Bien embalado. Volveré a comprar
R
reynald R.
Rating: 5 out of 5
following a purchase from 19/03/2025
fast and serious, I recommend
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Christina T.
Rating: 5 out of 5
following a purchase from 25/03/2025
Perfect
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YASMINA K.
Rating: 5 out of 5
following a purchase from 19/03/2025
Delivery times - Packaging - Product quality - Everything was perfect as usual
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Clémence K.
Rating: 5 out of 5
following a purchase from 19/03/2025
Perfect, fast delivery. Impeccable order.
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Renaud D.
Rating: 5 out of 5
following a purchase from 15/03/2025
The items are of very good quality with a wide selection. I am satisfied.
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MARCEL L.
Rating: 5 out of 5
following a purchase from 17/03/2025
Nothing to say. Perfect.
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Alexandre M.
Rating: 5 out of 5
following a purchase from 11/03/2025
FAST, EFFICIENT, GOOD PRICE
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Ombeline S.
Rating: 3 out of 5
following a purchase from 04/03/2025
Fast delivery ✅ A little welcome gift would have been nice.
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Response from Bonbonrama
Hello,

Thank you for your positive feedback, we are delighted that the delivery was quick !

Regarding the little welcome gift, we understand your comment . Unfortunately, gifts are not systematic, but good news: now that you are a customer, you will accumulate loyalty points with each order. These points can be converted into vouchers, allowing you to regularly enjoy little surprises... !

We look forward to seeing you again soon on our site for the continuation of this sweet adventure 

See you very soon,
The Bonbonrama team
F
Franck D.
Rating: 5 out of 5
following a purchase from 12/03/2025
very fast delivery and as ordered.
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Karima O.
Rating: 5 out of 5
following a purchase from 10/03/2025
Quality/price 👍🏼 Fast delivery, I recommend it!
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DIPAK D.
Rating: 5 out of 5
following a purchase from 10/03/2025
Excellent, thank you.
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PATRICK L.
Rating: 5 out of 5
following a purchase from 04/03/2025
VERY CONTENT. VERY FAST DELIVERY.
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philippe S.
Rating: 5 out of 5
following a purchase from 11/03/2025
perfect delivery and purchase
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CHRISTOPHE R.
Rating: 3 out of 5
following a purchase from 11/03/2025
The prices are good but I got 2 candies that were pierced in the missile explosion box which leaked onto all the other candies so my young audience didn't want them.
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Aurélie B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Order received very quickly.
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Véronique L.
Rating: 5 out of 5
following a purchase from 04/03/2025
Not disappointed, very secure for sending on a pallet
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Frédéric V.
Rating: 5 out of 5
following a purchase from 02/03/2025
Very fast delivery, and very well packaged !!!
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Halil U.
Rating: 3 out of 5
following a purchase from 04/03/2025
Hello, I really liked the order itself, but I was disturbed by the fact that the delivery did not arrive as expected in 2-3 business days, but took longer. As a result, the items were not available in time for my sales event. Additionally, the squid-shaped candies were crushed and did not look nice. Other than that, everything else was great, and I will be placing a new order this week. Best regards, Unus
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Response from Bonbonrama
Hello Halil,

Thank you for taking the time to share your feedback.

We are delighted to hear that you were generally pleased with your order and that you are already considering a new order!

However, we are sincerely sorry for the delivery delay and the impact it may have had on your event. Although we do everything possible to ensure that the announced deadlines are met, it can unfortunately happen that some deliveries encounter unforeseen circumstances beyond our control. We will check with our carrier what may have caused this setback.

Regarding the squid-shaped candies, we regret that they arrived damaged. We will pass this information on to our logistics team to improve the packaging of these more fragile products.

See you very soon and thank you again for your loyalty.

Best regards,
The Bonbonrama team
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Thibaud P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Nickel
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Mélanie L.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very satisfied
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Patricia M.
Rating: 5 out of 5
following a purchase from 27/02/2025
First order. Perfect for me...
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SORIN - CATALIN C.
Rating: 5 out of 5
following a purchase from 04/03/2025
Des professionnels jusqu’au dernier bonbon.
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Karine D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Always fast, efficient. The products are excellent. I have never been disappointed. Perfect
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Stéphane G.
Rating: 5 out of 5
following a purchase from 04/03/2025
everything is perfect, serious company
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Noel S.
Rating: 5 out of 5
following a purchase from 02/03/2025
Very Good
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julien M.
Rating: 3 out of 5
following a purchase from 04/03/2025
I sent an email following my order received as expected but I never got a reply.
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sabira F.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very good site, lots of choice
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Nicolas M.
Rating: 5 out of 5
following a purchase from 02/03/2025
No problem, the bonbonrama team is so affordable.
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Csaba K.
Rating: 5 out of 5
following a purchase from 26/02/2025
Pontos Gyors szállítás!
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Laetitia P.
Rating: 5 out of 5
following a purchase from 19/02/2025
Fast and well packaged
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serap O.
Rating: 5 out of 5
following a purchase from 21/02/2025
Alles bestens 1A+++++++
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Ingela T.
Rating: 5 out of 5
following a purchase from 16/02/2025
You are fantastic!! Thank you !!🤩
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Ambre B.
Rating: 5 out of 5
following a purchase from 25/02/2025
In line with expectations
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Bruno S.
Rating: 5 out of 5
following a purchase from 17/02/2025
Nothing to report
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Flavien D.
Rating: 5 out of 5
following a purchase from 15/02/2025
Easy ordering and fast delivery
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Laure P.
Rating: 5 out of 5
following a purchase from 28/01/2025
faithful to the photos. Fast, efficient delivery
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Anais M.
Rating: 5 out of 5
following a purchase from 14/02/2025
Very fast, excellent service!
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Colette C.
Rating: 5 out of 5
following a purchase from 17/02/2025
I've been a very satisfied customer for 9 years
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Florence D.
Rating: 5 out of 5
following a purchase from 17/02/2025
Top
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