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A
Rating: 5 out of 5
I am satisfied and will continue to order
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
very good candy and no breakage
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A
Rating: 5 out of 5
fast, very well packed
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A
Rating: 5 out of 5
you have time to choose and it's very well explained
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A
Rating: 5 out of 5
I'm very satisfied with my 1st order, top packaging and very neat.
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A
Rating: 3 out of 5
3 times a broken can or an open bag
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Response from Bonbonrama
We apologize for the 3 packages that opened or broke in transit. As you may have noticed from the many orders you have placed with us, we take great care in packing our goods, but despite this, the sometimes brutal conditions in which they are handled can still break our protection. In such cases, please let us know so that we can find a solution if any merchandise is lost, and above all, so that we can provide even better protection next time for products with sensitive packaging.
A
Rating: 5 out of 5
Top-notch delivery service
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A
Rating: 5 out of 5
Very professional and fast delivery.
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A
Rating: 5 out of 5
Fast and reliable
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A
Rating: 5 out of 5
Nothing to say, order conformed and received in 24h! Perfect for me.
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A
Rating: 5 out of 5
I recommend it
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A
Rating: 5 out of 5
Responsive and professional Correct packaging Supplier to recommend
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A
Rating: 5 out of 5
Received quickly very good exchange I recommend.
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A
Rating: 5 out of 5
easy ordering and perfect delivery service
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A
Rating: 5 out of 5
Products conform, the nougatine is very good. Very good site. I recommend
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A
Rating: 5 out of 5
Very good large selection of sweets good quality reasonable price very fast delivery I am very happy thank you
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A
Rating: 5 out of 5
Very serious company, top packaging! Nothing to say except recommend them!
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
very good site with good products fast delivery
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A
Rating: 5 out of 5
Reliable website, fast delivery and order received as described.
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A
Rating: 5 out of 5
Excellent site and very fast delivery!
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A
Rating: 3 out of 5
I did not receive all my order
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Response from Bonbonrama
Hello. We're sorry that your order is missing an item. However, if you notice an error during the preparation of your order (or any other problem related to it), please contact us by e-mail or telephone. We'll get back to you and try to find a solution. But if we're not informed, there's not much we can do to try and put things right.
A
Rating: 5 out of 5
Perfect, thank you.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Available, serious, professional... and very friendly! Les Fées Carlcom recommend Bonbonrama!
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A
Rating: 5 out of 5
Hello Very good and serious Cordially
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A
Rating: 5 out of 5
Received less than a week later. Very good condition. A little disappointed however by the packaging of the gummy bears which were just put in a bag + cardboard but under everything else so the box had opened...
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Response from Bonbonrama
Thank you again for your order and for taking the time to share your experience. The marshmallow bears are packaged by the famous manufacturer Lutti. They are packaged for wholesale and are very simple and easy to open. But perhaps your comment will prompt us to close these cartons better, as sometimes they're already slightly ajar, even though they're delivered to us on pallets directly from Lutti. Thank you again for your understanding and for not holding it against us ;)
A
Rating: 5 out of 5
Perfect order received in good condition and no delivery errors.
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A
Rating: 5 out of 5
After 3 orders from bonbonrama, I'm still extremely satisfied: top products, great prices, fast delivery and more than satisfactory packaging. As a professional, I can say that this kind of service is becoming rare these days!
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A
Rating: 5 out of 5
A site with excellent customer service!!!!
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A
Rating: 5 out of 5
Very good follow-up and very good help on the phone! Thank you for the gifts for the first order.
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A
Rating: 5 out of 5
SUPER
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A
Rating: 5 out of 5
Perfect and very fast :)
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A
Rating: 5 out of 5
Ras. Very fast
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
fast, very well packaged and attractively priced.
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A
Rating: 5 out of 5
Fast, accommodating, very professional
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A
Rating: 5 out of 5
serious company,fast delivery
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A
Rating: 5 out of 5
Super site! Well-packaged products, top-notch sales service, super-fast delivery and, above all, very good prices compared with my traditional suppliers.
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