Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Wide selection. Fast delivery. One plexi box sent cracked but partly compensated, one parcel of marshmallow mushrooms received open.
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Response from Bonbonrama
We apologize for the cracked display stand, which has been compensated. We try to protect as much as possible the items we ship by GLS. But sometimes, the treatment received by some boxes is such that our protections are not enough. We'll try to add more protection for our next Plexiglas display shipments. Or maybe we'll just ship them on pallets.
As for the open mushroom package, we could have the same explanation, but we didn't charge for it on your order. Either you didn't buy them from us, or the preparer made a mistake and you got them for free.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2018
everything was perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
Easy site, attractive price and perfectly packaged parcels. I'm very happy and I'll recommend it with my eyes closed! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2018
Super fast delivery thank you very much
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2018
the boxes were collapsed The 3 kg container should be much stronger as the miniatures were scattered throughout the package
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Response from Bonbonrama
Hello and thank you for letting us know about this problem. These mini chocolates are packaged and sold in a plastic box. We cannot modify this packaging as it is the manufacturer's choice. We're sorry about this. However, we can try to protect them even better next time. If you have products that are unsaleable or consumable, please contact our customer service department on 04 69 96 63 36.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
compliant with requirements
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2018
Hello, I have some packages of sweets that have been opened at the bottom of the boxes.
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Response from Bonbonrama
Hello, Sorry for the inconvenience. As you may have noticed when you opened our boxes, we go to great lengths to protect our products. And we're ready to redouble our efforts to ensure that our orders arrive in perfect condition 100% of the time. But sometimes, with the shocks these packages receive, it's the manufacturers' packaging that tears or cracks at the welds. In the event of such problems, please contact customer service on 04 69 96 63 36 or by e-mail at [email protected].
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
As usual, good availability, correct price, good delivery time, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Very good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2018
Fast delivery at a relay point Despite the heat, only the pack of blackberries and raspberries was a little warm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2018
very serious house
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Thank you for your seriousness and your availability.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2018
Fast delivery, a good account!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Perfectly clean.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2018
Very good product quality, good packaging and choice of carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
Fast delivery but postage is a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
Super service!! available fast and very friendly .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2018
correct order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2018
carrier nul 8 jours pour livrer une palette c se foutre de la fueule du monde d'abitude c'est tres rapide en plus ca fait deux fois que les colis sont eventres ouvert pour piquer des bonbons inadmissible
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Response from Bonbonrama
Sir, we are very sorry about these 2 incidents with our carrier. As we explained to you on the phone, we informed them of these problems and requested compensation. We have insurance that covers this type of incident when flagrant damage is noted at the time of receipt of the pallet. This will enable us to compensate you. In any case, thank you for your confidence in us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2018
Order very quickly Products conform and identical to those on the site Welcome phone and information top I recommend + + +.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
easy ordering, super-fast delivery, top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Great value for money!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
I am very satisfied with my order, despite the fact that it arrived a week after it had been dispatched. This was GLS's fault, as they insisted on delivering during my closing hours, even though the times are indicated in large letters on the store door!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
perfect would like to find some stoptou
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Response from Bonbonrama
Thank you for your trust and loyalty! We'll try to find you some Stoptou !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
very functional site... the sweets are very good, the delivery is top notch. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Very good fast delivery. Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Great site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
simple, fast and very well packaged, I recommend this site :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
Finds solutions when out of stock, good lead time, well packaged thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Fast delivery and conform to our order. I highly recommend Domaine de Diane at Quend Plage in the Baie de Somme.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2018
At the top not disappointed at all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Fast delivery, as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Well-packaged pallets, quality and well-protected products, fast delivery and efficient, reliable customer service... it's a pleasure to work with a supplier like Bonbonrama!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Fast delivery, great selection and candies from my childhood.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Fast delivery, compliant package and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Order shipped and received very quickly.
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