Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2018
Super, many thanks ... :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
trop top et rapide merci
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
I recommend it! Attentive and accommodating customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
Serious, lots of choice and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
To be recommended without hesitation. Delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Perfect. Very well packaged, fast delivery, products received without damage, I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
plenty of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2019
très bien rein à dire à part que c'est un peu dommage que des produits ce commandent que sur palette (ex: les câbles) et comme les tarifs de l'envoi sont passés à 500 euros sa reste difficile et encore merci pour votre cadeaux associé à vos vœux
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Always top notch! Products just as I expected, super-fast delivery (ordered in the morning, delivered the next day) and, last but not least, perfect packaging and very well-protected items. What a plus!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Very good, very responsive customer service and as a bonus a bottle of champagne included in the order, well done and keep up the good work, it's a pleasure to work with you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
Excellent value for money, very well packaged, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Order collected with an open candy packet
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Response from Bonbonrama
Hello and thank you for your feedback. We are very sorry about this incident. We do our best to protect our confectionery as much as possible, but sometimes the thoughtlessness of some delivery drivers gets the better of our protections. If the goods are inedible or unmarketable, simply call us and notify our customer service department on 04 69 96 63 36. It's always a good idea for us to know which bag has been opened, so that we can take greater precautions on future shipments of this product. What's more, we can offer you a compensation solution if any merchandise is lost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2018
The site is good and I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Efficient and competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
order delivered in 48 h; perfectly sealed, bravo and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
I discovered bonbonrama, the site is very good too hard to resist for gourmands. I placed an order because of the very attractive prices, and the people I spoke to on the phone were very efficient and friendly. Order placed on Tuesday before 11 a.m. Delivered on Tuesday 21 at 3 p.m. IT'S TOPPPP BRAVO TO ALL !!!!!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
Very professional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2018
Very satisfied, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
Fast and pleasant contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2018
Perfect as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
exceptional response to the urgency of my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
Nickel fast all good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2018
If very well.. With promo..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2018
good delivery time and careful packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
there wouldn't be any road problems, there would be 5 stars; thank you for these products which will attract my customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2018
good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2018
Everything perfect, many thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2018
Very fast delivery Nice team Eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2018
Very very good, conscientious, responsive and very careful packaging. Recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2018
Professional, efficient and very competitive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2018
very good service, attractive prices, I highly recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2018
La Delicious thanks Bonbonrama for its speedy delivery and variety of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2018
I am satisfied and will continue to order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2018
good site, wide choice of products, small downside a minimum to make an order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
very good candy and no breakage
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