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J
Rating: 1 out of 5
One product missing, I pay the same shipping costs while with just one product I wouldn't have ordered. Lack of seriousness. Do not order on the site
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Customer reviews of Boutique AJ Auxerre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 403 published reviews
Summary of reviews
The store shines with responsive and attentive customer service, friendly staff, and a welcoming atmosphere that makes shopping enjoyable and reassuring. Customers highlight smooth, fast delivery and accurate products that match orders, along with helpful in-store advice and a practical, easy shopping experience. The range includes well-fitting, textured fabrics on items like jerseys and swimsuits, with durable handling and reliable exchanges or returns when needed. Overall, shoppers repeatedly note consistent satisfaction, fast shipping, and a sense of being well cared for by the team.
Reviews 1, 2 and 3 stars
Reset filtersJ
Rating: 1 out of 5
I did not receive the ordered jersey due to insufficient stock. Disappointed
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J
Rating: 2 out of 5
Order met our expectations but delivery was way too long considering the shipping costs
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C
Rating: 1 out of 5
limited size choice
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F
Rating: 1 out of 5
Several items ordered around August 10 to make gifts, 1 short (for 1 birthday) showing 1 defect returned but the correct product has still not reached me. It's really disappointing. Best regards, Franck Martinez
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C
Rating: 1 out of 5
Bad products, wrongly made two arms in shirts are not even same size. They refuse to acknowledge the mistake and refuse to refund the items
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A
Rating: 3 out of 5
I had to create an account to be able to get tickets for the stadium tour. Once the operation was completed, I couldn't connect to the created account. Had to request a temporary code
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T
Rating: 2 out of 5
Lack of communication. I ordered a size on the advice of the AJA store, received, the size did not match. I had to pay the return fees after already paying the shipping fees at the order. Not even a commercial gesture.
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K
Rating: 3 out of 5
One item is missing
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D
Rating: 2 out of 5
The first package arrived open, missing items. The second package arrived well, but the backpack is damaged in several places....
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K
Rating: 1 out of 5
First error during the first delivery where an item is missing. Size error of the item during the second shipment. Item not delivered on time for the third shipment.
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K
Rating: 2 out of 5
too expensive for an average brand
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G
Rating: 1 out of 5
I did not receive the desired order
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J
Rating: 1 out of 5
The t-shirt is too small, how can I exchange it?
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M
Rating: 1 out of 5
Null
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A
Rating: 1 out of 5
One of the swimsuits I ordered arrived with the security tag... I had to return it to have it removed (positive point: the swimsuit was resent to me very quickly).
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C
Rating: 2 out of 5
Staff overwhelmed by the number of orders. Not very well organized
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G
Rating: 3 out of 5
Very efficient delivery but the sandals and socks are really really too small.
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J
Rating: 3 out of 5
Ras
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E
Rating: 1 out of 5
Item arrived torn
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A
Rating: 1 out of 5
I am satisfied with my order
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A
Rating: 1 out of 5
I received a size L jersey WHEN I ORDERED A 3XL, NO LOGO ON THE BACK OF THE JERSEY 2005 TO 2025
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L
Rating: 1 out of 5
The club promo code didn't work. I had to pay for the order in full. Moreover, I was asked for my credit card details, I thought I was just paying for shipping and I ended up paying for my order in full. Additionally, there was nothing at the end of the order that specified the amount being paid, I sent an email to cancel the order, I didn't get a response and now you're asking me if I'm satisfied but not at all.
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L
Rating: 2 out of 5
Hello Order of a short with the number flocking received without flocking very disappointed
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J
Rating: 2 out of 5
2 months delay for an order
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R
Rating: 1 out of 5
Package received 13 days after my order. Poor quality jacket and too small. Impossible to return it.
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J
Rating: 1 out of 5
For the order I made, I am moderately happy because the shorts have a defect in the printing, there is an N missing in Cichy maintenance, I am not very satisfied.
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X
Rating: 3 out of 5
Order received as expected, small downside I would have liked the jersey to be wrapped in plastic.
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M
Rating: 1 out of 5
I ordered a short with sponsors. It arrived without sponsors
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E
Rating: 1 out of 5
Deadlines exceeded, no response when asking what is going on and a commercial gesture
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F
Rating: 1 out of 5
The product is not compliant.
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S
Rating: 1 out of 5
The flip-flops are too small despite the size 47. I have a pair of 46 at home, and it's bigger.
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