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J
Rating: 2 out of 5
Order met our expectations but delivery was way too long considering the shipping costs
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Customer reviews of Boutique AJ Auxerre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 403 published reviews
Summary of reviews
The store shines with responsive and attentive customer service, friendly staff, and a welcoming atmosphere that makes shopping enjoyable and reassuring. Customers highlight smooth, fast delivery and accurate products that match orders, along with helpful in-store advice and a practical, easy shopping experience. The range includes well-fitting, textured fabrics on items like jerseys and swimsuits, with durable handling and reliable exchanges or returns when needed. Overall, shoppers repeatedly note consistent satisfaction, fast shipping, and a sense of being well cared for by the team.
Reviews 2 and 4 stars
Reset filtersY
Rating: 4 out of 5
Very good, my request to change the number was well taken into account. However, the order took a very long time to ship, so do not order in an emergency.
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E
Rating: 4 out of 5
Yes, I have a slight lack of responsiveness
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B
Rating: 4 out of 5
Delivery of the package was a bit late but overall service was acceptable and customer service was responsive
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M
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
The staff I contacted by email -without naming her Lucie- is very attentive
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T
Rating: 2 out of 5
Lack of communication. I ordered a size on the advice of the AJA store, received, the size did not match. I had to pay the return fees after already paying the shipping fees at the order. Not even a commercial gesture.
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F
Rating: 4 out of 5
Happy with the service and the sending of the package, received quickly, in 3 working days.
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D
Rating: 2 out of 5
The first package arrived open, missing items. The second package arrived well, but the backpack is damaged in several places....
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J
Rating: 4 out of 5
I couldn't track the package. The stuffed animal is thin. I recommend, see you soon Allez Auxerre
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K
Rating: 2 out of 5
too expensive for an average brand
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G
Rating: 4 out of 5
It was the visit to the Museum (rooms, trophies...). Yes, I am satisfied, however, the period of amateurism and the promotional status remains insufficiently developed, almost ignored. This period is, however, the basis of the Guy Roux period and the construction of what we see today. Some players were very important, I believe they deserve a place. Hoping this remark will be taken into account. Best regards
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J
Rating: 4 out of 5
Lack of packaging and ticket in the package anyway but very responsive to preparation
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L
Rating: 4 out of 5
Good but received in 5 - 6 days, you need to know that
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P
Rating: 4 out of 5
FOR FRAGILE ITEMS SIMPLY PUT IN A PLASTIC BAG DOES NOT PREVENT TEARS
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C
Rating: 2 out of 5
Staff overwhelmed by the number of orders. Not very well organized
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R
Rating: 4 out of 5
Very very nice jersey even though it fits a bit small
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M
Rating: 4 out of 5
The perfect jersey. Well, it took a whole week to arrive, that's not a big deal in itself but on the other hand, I did not totally appreciate the phone exchange I had when I wanted to get updates. The person was not pleasant in their response.
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C
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
Very good. As always
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L
Rating: 2 out of 5
Hello Order of a short with the number flocking received without flocking very disappointed
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L
Rating: 4 out of 5
Just a small downside on the site there was a promotion 1 bought = 1 offered and I only received one. (So misleading offer) I couldn't contact the store because I gave it as a gift today (Sunday) Otherwise nothing to say very fast shipping
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J
Rating: 2 out of 5
2 months delay for an order
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S
Rating: 4 out of 5
Order processing a bit long but good delivery tracking and the clothes are of good quality
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M
Rating: 4 out of 5
Hello, I just recommend that on the site there is no section to return or exchange items
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J
Rating: 4 out of 5
Simply because the review request arrived well before the package and I thought the package was lost
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