The online store "Boutique Élysée - Présidence de la République" is celebrated for its efficient and rapid delivery, with many customers noting packages arriving within just a couple of days. The product quality stands out, as items consistently match their descriptions and exhibit beautiful craftsmanship, making them excellent choices for gifts that embody a touch of elegance. Shoppers appreciate the straightforward ordering process and the clarity of the website, which enhances their overall shopping experience.
Hello, I placed an order for 4 items for the sum of 158 euros on July 1st. It is now July 13th and I still haven't received anything. This is unacceptable and unprofessional! Therefore, I ask you to refund the amount of 158 euros to my account and to keep your items. I will talk about it tomorrow with Mrs. Brigitte Macron and the services of the Elysée during the July 14th parade. Sincerely, Romuald Ferrer 06 62 11 78 57
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virginie M.
Rating: 2 out of 5
following a purchase from 13/06/2026
Package received very late (+10 days) due to a stock shortage while the site did not announce a shortage at the time of the order. As this was a gift for an event, it is obviously regrettable and embarrassing....
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Patrice C.
Rating: 2 out of 5
following a purchase from 08/04/2026
Minimum size products, I understand why so little precision on sizes... tiny soap, cutting board hardly smaller, bracelet with a string and a tiny medallion in an indeterminate material...
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Zohra A.
Rating: 2 out of 5
following a purchase from 26/02/2026
The gift pouch is damaged. Coarse finish of the bracelet.
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Francesco G.
Rating: 1 out of 5
following a purchase from 29/01/2026
Esperienza negativa in quanto ho trovato poca professionalità nel tentativo di consegna. Pertanto l'ordine non è stato evaso.
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G F.
Rating: 1 out of 5
following a purchase from 25/11/2025
1 month between order and delivery! products supposedly in stock when the order was placed but we wait to prepare the order because some products are out of stock before preparing the order. Unacceptable delay, products refunded because out of stock when possibly preparing your order, even though the products were in stock when the order was placed. Big stock management problem for the end of the year and unacceptable delays between order registration and preparation of it.
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Sophie M.
Rating: 2 out of 5
following a purchase from 07/12/2025
The site presents well the selling articles but once the order is made and paid, we have no news. The logistics are terrible. On the same day, I made 4 orders online, yours was the slowest and the quietest, thus risky for Christmas gifts. It's TERRIBLE.
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Jean Philippe D.
Rating: 1 out of 5
following a purchase from 03/12/2025
I canceled my order after 10 days of waiting without knowing why the order was not shipped. My cancellation request was not taken into account. I therefore refused the package and await its refund
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Laetitia A.
Rating: 1 out of 5
following a purchase from 07/12/2025
I ordered the Christmas ball, it is a magnificent piece. The packaging was neat and the little card with the President's message is a nice touch.
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Chris A.
Rating: 1 out of 5
following a purchase from 26/11/2025
Is it four stars or five?
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denis C.
Rating: 2 out of 5
following a purchase from 24/11/2025
Too many blue white red flags.. the Arcopal glasses.. help..!! Only the bags are great..!!
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Edith O.
Rating: 1 out of 5
following a purchase from 24/11/2025
I regret that the merchandise is thrown loosely in the shipping box. An effort in packaging must be made, even if it's just a piece of paper or a bag to wrap the merchandise.
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Response from Boutique Élysée – Présidence de la République
Hello Edith,
Thank you for your feedback. We understand your disappointment regarding the packaging of your order and take your comments very seriously. We are actively working to improve our order preparations. Your satisfaction is our priority.
Best regards,
The Élysée Boutique team
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Thomas G.
Rating: 1 out of 5
following a purchase from 22/11/2025
It did not arrive on time
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Kenny B.
Rating: 2 out of 5
following a purchase from 12/10/2025
It's good but the packaging is damaged, quite poorly protected, no gift wrapping option
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Juan M.
Rating: 2 out of 5
following a purchase from 30/04/2025
Very good, thank you
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Paul D.
Rating: 1 out of 5
following a purchase from 29/04/2025
Very disappointed, poor quality of the glasses and bad customer service for the product return
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Michel G.
Rating: 2 out of 5
following a purchase from 13/04/2025
Low quality
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Nathalie F.
Rating: 1 out of 5
following a purchase from 13/12/2024
I never received my order. I urgently request a refund, failing which I will file a stop payment with my bank.
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Tanguy P.
Rating: 2 out of 5
following a purchase from 10/12/2024
Out of a total order of €66, a BIC pen arrived broken and a notebook with a cover in poor condition. Unworthy of a store bearing the colors of the Élysée Palace.
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Marc C.
Rating: 1 out of 5
following a purchase from 23/11/2024
Slipper featuring logos without symmetry... Hard on French excellence.
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BENOIT G.
Rating: 2 out of 5
following a purchase from 18/11/2024
Disappointed
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Eric H.
Rating: 2 out of 5
following a purchase from 01/11/2024
2 products were damaged in the packaging. Disappointed.
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Wilfried N.
Rating: 1 out of 5
following a purchase from 20/10/2024
Disappointed with the quality as the "Bleu Blanc Rouge" is already fading so it's fading !!!!!!!
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Gwénaëlle B.
Rating: 2 out of 5
following a purchase from 22/09/2024
Given the price of the pen, I expected it to be numbered, since it's a limited edition. And that it would come with a certificate of authenticity.
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Maria Carmen F.
Rating: 1 out of 5
following a purchase from 10/09/2024
My rating is 0.0 stars
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Martine D.
Rating: 2 out of 5
following a purchase from 22/08/2024
I find the shipping costs excessive for 2 pencils
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Francois C.
Rating: 1 out of 5
following a purchase from 21/08/2024
The quality of the product, Bic 4 colors, is not up to standard. The red color comes off very easily when rubbed.
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Toufaik K.
Rating: 2 out of 5
following a purchase from 20/08/2024
The delay is too long. I received my parcel 10 days later.
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Christophe C.
Rating: 1 out of 5
following a purchase from 29/06/2024
We have to pay for the return, and no more payment via PayPal! The CB payment method is archaic! And I'm a good customer
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Olivier G.
Rating: 2 out of 5
following a purchase from 08/12/2023
No box, not great as a gift, just wrapped in plastic, presentation needs to be improved
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Françoise B.
Rating: 1 out of 5
following a purchase from 05/12/2023
The box is not in leather as advertised
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Helene M.
Rating: 2 out of 5
following a purchase from 14/10/2023
Long delay, no news before 1 re-launch. No gift bag, and strange stain on watch. Possible return
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Geraldine M.
Rating: 2 out of 5
following a purchase from 21/11/2023
The jewel was delivered in a plastic bag, whereas Georgette jewels are normally delivered in a box. You could at least have put it in an "Élysées" bag.
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Response from Boutique Élysée – Présidence de la République
We apologize for the error in preparing your order. From now on, all our jewels are prepared in boxed sets.
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Isabelle B.
Rating: 1 out of 5
following a purchase from 28/09/2023
Very disappointed. Half of my order never arrived, the other half took 1 month. Really not good for the image of the Élysée and therefore of France. I am very very very disappointed
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