Customer reviews of Boutique Élysée – Présidence de la République

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 114 published reviews

Summary of reviews

Boutique Élysée offers a broad range of French-made products with fast, efficient delivery and careful, well-presented packaging. Customers repeatedly highlight high-quality items, reliable order compliance, and fast shipping, with descriptions of products arriving in good condition and on time. The shopping experience is described as professional and pleasant, with easy ordering, attentive service, and frequent recommendation of the products, including striking items like Laguiole knives and other French-made goods.

Reviews 2, 3 and 4 stars

Reset filters
M
Marie-Louise D.
Rating: 4 out of 5
following a purchase from 03/02/2025
Very nice product that I spotted when I visited your store in July 2024 but that I had great difficulty finding online despite numerous searches.
Translated reviews
R
René M.
Rating: 4 out of 5
following a purchase from 31/01/2025
Perfect, thank you.
Translated reviews
C
Cécile B.
Rating: 4 out of 5
following a purchase from 21/01/2025
very good, but gift wrapping could be offered as an option
Translated reviews
S
Sébastien M.
Rating: 3 out of 5
following a purchase from 23/01/2025
It was for a gift, the recipient received the bill...too bad!
Translated reviews
R
Rémi R.
Rating: 4 out of 5
following a purchase from 11/01/2025
The product begins to degrade slightly
Translated reviews
A
Antoine R.
Rating: 4 out of 5
following a purchase from 02/01/2025
Satisfied
Translated reviews
L
Laurence A.
Rating: 4 out of 5
following a purchase from 18/12/2024
High-quality products.
Translated reviews
C
Colette B.
Rating: 4 out of 5
following a purchase from 17/12/2024
A little overpriced, but the products are top-notch.
Translated reviews
B
Bernard C.
Rating: 4 out of 5
following a purchase from 15/12/2024
As ordered Thank you
Translated reviews
S
Sandrine R.
Rating: 4 out of 5
following a purchase from 12/12/2024
Delivery was fast. However, one of the two scarves I ordered was not wrapped in protective material. As for the quality of the items, I found that the value for money was not up to scratch. The originality of the gift comes more from the Élysée stamp than from the product itself.
Translated reviews
B
Beatrice P.
Rating: 4 out of 5
following a purchase from 11/12/2024
The president's little card is totally ridiculous
Translated reviews
T
Tanguy P.
Rating: 2 out of 5
following a purchase from 10/12/2024
Out of a total order of €66, a BIC pen arrived broken and a notebook with a cover in poor condition. Unworthy of a store bearing the colors of the Élysée Palace.
Translated reviews
J
Jeremy N.
Rating: 4 out of 5
following a purchase from 06/12/2024
Good customer support for an order that had trouble arriving. The problem was with the French and American postal services. In any case, very satisfied with the products and their French quality.
Translated reviews
E
Emmanuelle B.
Rating: 4 out of 5
following a purchase from 06/12/2024
Hello. Very satisfied with the products but I had asked in the comments to receive 3 cards explaining and thanking for the purchases and I only received one. The things I ordered were intended for 3 different people for Christmas gifts.
Translated reviews
S
Severine D.
Rating: 4 out of 5
following a purchase from 30/11/2024
Incomplete order damage
Translated reviews
P
Patrick V.
Rating: 3 out of 5
following a purchase from 25/11/2024
One of the corners of the box for the "Automatic Watch - Élysée X" was 'sunken' (I went to Maison Élysée to buy another one, keeping the problem one for myself (I was of course offered an exchange or refund online, but the delivery and return times are too long to give this watch as a gift). The 2nd item, "Manchette Palmes Georgette", arrived in perfect condition, but I was thinking of buying the complementary "Cuirs", "Rouge/Argent & Bleu/Blanc", that I had put on alert (both unavailable at the time), but they are still unavailable online and at the "Maison Élysée" Boutique, the "coup de coeur" gift I wanted to make has become a flop ... ... .
Translated reviews
F
Florence F.
Rating: 3 out of 5
following a purchase from 23/11/2024
Items received perfect as well as your customer care. The problem is with the postal service. I had to ask for an investigation to find out where the tracked letter was. I finally received it on December 4. Fortunately, I take into account their inefficiency when ordering. Would it be possible for you to offer different delivery service providers? Thank you very much. Sincerely
Translated reviews
B
Benoit G.
Rating: 2 out of 5
following a purchase from 18/11/2024
Disappointed
Translated reviews
C
Catherine B.
Rating: 3 out of 5
following a purchase from 17/11/2024
Disappointed by the shipping: item put in a box without packaging and no personalization During my previous orders a special care was taken at this stage.
Translated reviews
A
Anne Marie F.
Rating: 4 out of 5
following a purchase from 17/11/2024
Delivery time a little too long
Translated reviews
N
Nicole N.
Rating: 4 out of 5
following a purchase from 12/11/2024
for the products it's OK but the package for the Malongo coffee pods was damaged!
Translated reviews
H
Hervé S.
Rating: 4 out of 5
following a purchase from 12/11/2024
WELL
Translated reviews
D
David M.
Rating: 4 out of 5
following a purchase from 10/11/2024
Still, it's expensive.
Translated reviews
E
Eric H.
Rating: 2 out of 5
following a purchase from 01/11/2024
2 products were damaged in the packaging. Disappointed.
Translated reviews
T
Thierry M.
Rating: 4 out of 5
following a purchase from 19/10/2024
Good order tracking
Translated reviews
C
Corinne C.
Rating: 4 out of 5
following a purchase from 16/10/2024
Good value for money
Translated reviews
C
Christian M.
Rating: 4 out of 5
following a purchase from 10/10/2024
ok
Translated reviews
G
Gwénaëlle B.
Rating: 2 out of 5
following a purchase from 22/09/2024
Given the price of the pen, I expected it to be numbered, since it's a limited edition. And that it would come with a certificate of authenticity.
Translated reviews
V
Vitali N.
Rating: 4 out of 5
following a purchase from 02/10/2024
Thank you
Translated reviews
S
Stephane D.
Rating: 4 out of 5
following a purchase from 29/09/2024
ok
O
Oan J.
Rating: 4 out of 5
following a purchase from 07/09/2024
Package slightly open
Translated reviews
M
Martine D.
Rating: 2 out of 5
following a purchase from 22/08/2024
I find the shipping costs excessive for 2 pencils
Translated reviews
P
Patrick B.
Rating: 4 out of 5
following a purchase from 02/11/2023
Nickel chrome
Translated reviews
T
Toufaik K.
Rating: 2 out of 5
following a purchase from 20/08/2024
The delay is too long. I received my parcel 10 days later.
Translated reviews
B
Betty J.
Rating: 4 out of 5
following a purchase from 17/08/2024
As expected: fast and quality!
Translated reviews
L
Leopold F.
Rating: 3 out of 5
following a purchase from 11/08/2024
Excellent contact with the store. However, no service with Colissimo. Tedious tracking and delayed delivery. You should suggest a more reliable delivery service.
Translated reviews
A
Annie G.
Rating: 4 out of 5
following a purchase from 09/08/2024
T Good
Translated reviews
J
Juliette J.
Rating: 4 out of 5
following a purchase from 03/08/2024
I bought a very nice and useful bag. I was delivered quickly
Translated reviews
J
Jonah L.
Rating: 4 out of 5
following a purchase from 03/08/2024
very nice product!
Translated reviews
D
Didier R.
Rating: 3 out of 5
following a purchase from 24/07/2024
Long delivery time for this purchase (given to Mondial Relay on 27/07 but only available in relay points on 03/08). Satisfied despite everything, the products were well packaged and met my expectations.
Translated reviews