The online store "Boutique Élysée - Présidence de la République" is celebrated for its efficient and rapid delivery, with many customers noting packages arriving within just a couple of days. The product quality stands out, as items consistently match their descriptions and exhibit beautiful craftsmanship, making them excellent choices for gifts that embody a touch of elegance. Shoppers appreciate the straightforward ordering process and the clarity of the website, which enhances their overall shopping experience.
Package received very late (+10 days) due to a stock shortage while the site did not announce a shortage at the time of the order. As this was a gift for an event, it is obviously regrettable and embarrassing....
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Jean G.
Rating: 3 out of 5
following a purchase from 25/05/2026
I am disappointed with the damaged small ball... To read you a message already sent.... Thank you. Best regards Mr. Gregu Jean
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Patrice C.
Rating: 2 out of 5
following a purchase from 08/04/2026
Minimum size products, I understand why so little precision on sizes... tiny soap, cutting board hardly smaller, bracelet with a string and a tiny medallion in an indeterminate material...
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Thierry G.
Rating: 3 out of 5
following a purchase from 20/03/2026
Wrong reference ordered due to readability of the offer
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Zohra A.
Rating: 2 out of 5
following a purchase from 26/02/2026
The gift pouch is damaged. Coarse finish of the bracelet.
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Philippe G.
Rating: 3 out of 5
following a purchase from 19/12/2025
I am a loyal customer and am generally always satisfied with my purchases and shipments. It turns out that for my last order, after paying an extra fee for delivery in 72 hours, I received my package 6 days later. Too bad.
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Marie W.
Rating: 3 out of 5
following a purchase from 16/12/2025
Site whose user experience could be improved. I also received the discount on the first order too late...
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Frederic R.
Rating: 3 out of 5
following a purchase from 02/12/2025
a bit long, few products available
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Francois R.
Rating: 3 out of 5
following a purchase from 13/12/2025
Very good selection of items but no gift wrapping option. Too bad.
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Sophie M.
Rating: 2 out of 5
following a purchase from 07/12/2025
The site presents well the selling articles but once the order is made and paid, we have no news. The logistics are terrible. On the same day, I made 4 orders online, yours was the slowest and the quietest, thus risky for Christmas gifts. It's TERRIBLE.
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Jean-Bernard C.
Rating: 3 out of 5
following a purchase from 05/12/2025
Ordered items conform to my expectations. Delivery to the relay point was not very fast.
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Marie B.
Rating: 3 out of 5
following a purchase from 01/12/2025
Delivery a bit long. After complaint, they realize and apologize for a mistake. Indeed, the problem resolved, delivery rather fast. I note many spelling mistakes. Average!
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Thierry L.
Rating: 3 out of 5
following a purchase from 28/11/2025
Having placed 5 orders, I would have appreciated a discount on shipping costs...
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Frederique D.
Rating: 3 out of 5
following a purchase from 27/11/2025
No problem with the products but with the packaging and shipping. Package arrived damaged, broken and damaged products. The products are not properly protected during packaging.
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denis C.
Rating: 2 out of 5
following a purchase from 24/11/2025
Too many blue white red flags.. the Arcopal glasses.. help..!! Only the bags are great..!!
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Madeleine F.
Rating: 3 out of 5
following a purchase from 15/11/2025
The product purchased is too small and cost me 10 euros more than a previous one I had and lost which was made in France. This will be my only purchase with you despite the prestige of your name.
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Michele J.
Rating: 3 out of 5
following a purchase from 23/10/2025
The items match the presentation but the packaging is rustic, rudimentary!! The items are thrown into a rigid kraft envelope without any accompaniment: no business card or letterhead from the Elysée. How to make a gift with so little. Very disappointed.
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Kenny B.
Rating: 2 out of 5
following a purchase from 12/10/2025
It's good but the packaging is damaged, quite poorly protected, no gift wrapping option
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Maxime L.
Rating: 3 out of 5
following a purchase from 19/09/2025
The gift is perfect, unfortunately it did not arrive on time with a week's delay, which is a real shame!
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Caroline R.
Rating: 3 out of 5
following a purchase from 05/06/2025
Hello, The cakes in the 2 ordered boxes arrived broken. I was disappointed. Otherwise, it was very good.
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Juan M.
Rating: 2 out of 5
following a purchase from 30/04/2025
Very good, thank you
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Michel G.
Rating: 2 out of 5
following a purchase from 13/04/2025
Low quality
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Sébastien M.
Rating: 3 out of 5
following a purchase from 23/01/2025
It was for a gift, the recipient received the bill...too bad!
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Tanguy P.
Rating: 2 out of 5
following a purchase from 10/12/2024
Out of a total order of €66, a BIC pen arrived broken and a notebook with a cover in poor condition. Unworthy of a store bearing the colors of the Élysée Palace.
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Patrick V.
Rating: 3 out of 5
following a purchase from 25/11/2024
One of the corners of the box for the "Automatic Watch - Élysée X" was 'sunken' (I went to Maison Élysée to buy another one, keeping the problem one for myself (I was of course offered an exchange or refund online, but the delivery and return times are too long to give this watch as a gift). The 2nd item, "Manchette Palmes Georgette", arrived in perfect condition, but I was thinking of buying the complementary "Cuirs", "Rouge/Argent & Bleu/Blanc", that I had put on alert (both unavailable at the time), but they are still unavailable online and at the "Maison Élysée" Boutique, the "coup de coeur" gift I wanted to make has become a flop ... ... .
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Florence F.
Rating: 3 out of 5
following a purchase from 23/11/2024
Items received perfect as well as your customer care. The problem is with the postal service. I had to ask for an investigation to find out where the tracked letter was. I finally received it on December 4. Fortunately, I take into account their inefficiency when ordering. Would it be possible for you to offer different delivery service providers? Thank you very much. Sincerely
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BENOIT G.
Rating: 2 out of 5
following a purchase from 18/11/2024
Disappointed
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Catherine B.
Rating: 3 out of 5
following a purchase from 17/11/2024
Disappointed by the shipping: item put in a box without packaging and no personalization During my previous orders a special care was taken at this stage.
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Eric H.
Rating: 2 out of 5
following a purchase from 01/11/2024
2 products were damaged in the packaging. Disappointed.
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Gwénaëlle B.
Rating: 2 out of 5
following a purchase from 22/09/2024
Given the price of the pen, I expected it to be numbered, since it's a limited edition. And that it would come with a certificate of authenticity.
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Martine D.
Rating: 2 out of 5
following a purchase from 22/08/2024
I find the shipping costs excessive for 2 pencils
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Toufaik K.
Rating: 2 out of 5
following a purchase from 20/08/2024
The delay is too long. I received my parcel 10 days later.
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Leopold F.
Rating: 3 out of 5
following a purchase from 11/08/2024
Excellent contact with the store. However, no service with Colissimo. Tedious tracking and delayed delivery. You should suggest a more reliable delivery service.
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Didier R.
Rating: 3 out of 5
following a purchase from 24/07/2024
Long delivery time for this purchase (given to Mondial Relay on 27/07 but only available in relay points on 03/08). Satisfied despite everything, the products were well packaged and met my expectations.
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Catherine L.
Rating: 3 out of 5
following a purchase from 18/07/2024
I would have liked to buy the ballpoint pen at the Galeries Lafayette store. It would have saved me paying more in postage than the item itself, but it's not on sale at Galeries Lafayette.
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JACQUELINE J.
Rating: 3 out of 5
following a purchase from 26/05/2024
15 days to receive a parcel is unacceptable. Amazon delivers D+1
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JEAN-CLAUDE G.
Rating: 3 out of 5
following a purchase from 31/05/2024
Pauvre qualité de l’article en simili cuir. A l’image du pays, hélas.
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YOAN M.
Rating: 3 out of 5
following a purchase from 04/04/2024
The items are all very good but we were extremely disappointed to find that one item was missing from the parcel. Following our complaint email, this item was sent to us a few days later, but it was missing on the "D" day for my son's birthday party.
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David C.
Rating: 3 out of 5
following a purchase from 18/03/2024
Good.
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David G.
Rating: 3 out of 5
following a purchase from 06/02/2024
An excellent product that I use regularly, but the refills no longer exist.
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