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B
Rating: 4 out of 5
The president's little card is totally ridiculous
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Customer reviews of Boutique Élysée – Présidence de la République
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 114 published reviews
Summary of reviews
Boutique Élysée offers a broad range of French-made products with fast, efficient delivery and careful, well-presented packaging. Customers repeatedly highlight high-quality items, reliable order compliance, and fast shipping, with descriptions of products arriving in good condition and on time. The shopping experience is described as professional and pleasant, with easy ordering, attentive service, and frequent recommendation of the products, including striking items like Laguiole knives and other French-made goods.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Good customer support for an order that had trouble arriving. The problem was with the French and American postal services. In any case, very satisfied with the products and their French quality.
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E
Rating: 4 out of 5
Hello. Very satisfied with the products but I had asked in the comments to receive 3 cards explaining and thanking for the purchases and I only received one. The things I ordered were intended for 3 different people for Christmas gifts.
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S
Rating: 4 out of 5
Incomplete order damage
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P
Rating: 3 out of 5
One of the corners of the box for the "Automatic Watch - Élysée X" was 'sunken' (I went to Maison Élysée to buy another one, keeping the problem one for myself (I was of course offered an exchange or refund online, but the delivery and return times are too long to give this watch as a gift). The 2nd item, "Manchette Palmes Georgette", arrived in perfect condition, but I was thinking of buying the complementary "Cuirs", "Rouge/Argent & Bleu/Blanc", that I had put on alert (both unavailable at the time), but they are still unavailable online and at the "Maison Élysée" Boutique, the "coup de coeur" gift I wanted to make has become a flop ... ... .
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F
Rating: 3 out of 5
Items received perfect as well as your customer care. The problem is with the postal service. I had to ask for an investigation to find out where the tracked letter was. I finally received it on December 4. Fortunately, I take into account their inefficiency when ordering. Would it be possible for you to offer different delivery service providers? Thank you very much. Sincerely
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C
Rating: 3 out of 5
Disappointed by the shipping: item put in a box without packaging and no personalization During my previous orders a special care was taken at this stage.
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A
Rating: 4 out of 5
Delivery time a little too long
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N
Rating: 4 out of 5
for the products it's OK but the package for the Malongo coffee pods was damaged!
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H
Rating: 4 out of 5
WELL
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D
Rating: 4 out of 5
Still, it's expensive.
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T
Rating: 4 out of 5
Good order tracking
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C
Rating: 4 out of 5
Good value for money
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C
Rating: 4 out of 5
ok
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V
Rating: 4 out of 5
Thank you
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S
Rating: 4 out of 5
ok
O
Rating: 4 out of 5
Package slightly open
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P
Rating: 4 out of 5
Nickel chrome
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B
Rating: 4 out of 5
As expected: fast and quality!
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L
Rating: 3 out of 5
Excellent contact with the store. However, no service with Colissimo. Tedious tracking and delayed delivery. You should suggest a more reliable delivery service.
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A
Rating: 4 out of 5
T Good
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J
Rating: 4 out of 5
I bought a very nice and useful bag. I was delivered quickly
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J
Rating: 4 out of 5
very nice product!
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D
Rating: 3 out of 5
Long delivery time for this purchase (given to Mondial Relay on 27/07 but only available in relay points on 03/08). Satisfied despite everything, the products were well packaged and met my expectations.
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J
Rating: 4 out of 5
Item as described
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C
Rating: 3 out of 5
I would have liked to buy the ballpoint pen at the Galeries Lafayette store. It would have saved me paying more in postage than the item itself, but it's not on sale at Galeries Lafayette.
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J
Rating: 4 out of 5
I chose this wallet because the existing "bleu bac rouge" was quite discreet. Not easy to go and play boules in a village that has just voted 56% for the RN with the proposed boules case.
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A
Rating: 4 out of 5
Order received promptly, too bad the notebook cover is damaged. I think that order-pickers should be more careful because these are products that represent the Republic.
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M
Rating: 4 out of 5
In line with expectations
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J
Rating: 3 out of 5
15 days to receive a parcel is unacceptable. Amazon delivers D+1
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M
Rating: 4 out of 5
The only problem is the delivery by chronopost, the delivery date delayed 2 times on the 6th then the 7th, the 10th back on the 7th.
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J
Rating: 3 out of 5
Pauvre qualité de l’article en simili cuir. A l’image du pays, hélas.
V
Rating: 4 out of 5
As usual, everything is spotless
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A
Rating: 4 out of 5
Perfect, compliant order, received well packaged and on time.
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M
Rating: 4 out of 5
I thought I would receive 2 blueberries but not 200, I am a private individual not an association, I have nothing to sell for May 8, 2024, the number was not specified when I placed my order.
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Y
Rating: 3 out of 5
The items are all very good but we were extremely disappointed to find that one item was missing from the parcel. Following our complaint email, this item was sent to us a few days later, but it was missing on the "D" day for my son's birthday party.
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D
Rating: 3 out of 5
Good.
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L
Rating: 4 out of 5
Some delay, wrong delivery but an easy exchange with after-sales services to solve the problem easily. High quality item.
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C
Rating: 4 out of 5
Beautiful items, received on time. Too bad they don't offer the option of gift-wrapping or parcel service.
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G
Rating: 4 out of 5
CLEAR
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