Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
I ordered on January 31 and received it on March 9, it's long, the package was not properly wrapped and arrived all crushed, it's a hot glue pot with no usage information or its dangers, pot shiny metal color. To get information, I had to discuss the ins and outs with a salesperson, who tells me that this information is not communicable, a trade secret within Brakestore??? I find it amazing to have no information and precautions on the use of a chemical product that is sold!
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Response from Brakestore
Hello,
We are sorry for the wait you experienced to receive your package and the condition in which you received it. We take your feedback seriously and are constantly improving to better satisfy our customers.
Regarding the composition and use of the product, it is a product used only by professionals who know how to use it. Our technician provided you with the usage instructions for the glue but could not provide you with the replenishment techniques which are our core business.
Best regards,
The Brakestore team
R
Raymond G.
Rating: 5 out of 5
following a purchase from 23/02/2024
Everything went very well
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Response from Brakestore
Thank you for your positive feedback, it really makes us happy! We are delighted to know that your experience went well and we hope to see you again soon on our site. Thank you again for your trust and your 5/5 rating!
T
Thierry P.
Rating: 5 out of 5
following a purchase from 25/02/2024
-
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Response from Brakestore
Thank you Thierry for your positive feedback on our Brakestore site! We are delighted to see that you are satisfied with our services. Please feel free to reach out to us if you need anything. Have a great day!
H
Hubert L.
Rating: 5 out of 5
following a purchase from 25/02/2024
Perfect from start to finish.
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Response from Brakestore
Thank you very much for your positive feedback on our Brakestore site! We are delighted that your experience was perfect and we hope to see you again soon for more purchases. We do our best to provide quality service to all our customers. See you soon at Brakestore!
A
Alain G.
Rating: 5 out of 5
following a purchase from 15/02/2024
quick response and attractive prices thank you
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Response from Brakestore
Thank you very much for your positive feedback, we are delighted that you liked our Brakestore site. We strive to offer attractive prices as well as fast service to satisfy our customers. We look forward to serving you again!
J
Jean R.
Rating: 5 out of 5
following a purchase from 16/02/2024
Aside from a rather long delivery time, I have nothing to complain about. Everything is top-notch
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Response from Brakestore
Thank you for your positive review on our Brakestore site. We are delighted that your overall experience has been satisfactory. Regarding the delivery time, we are aware that this can be frustrating and we are doing everything possible to improve our timelines. We thank you for your trust and hope to see you again soon on our site.
J
Jean Paul P.
Rating: 4 out of 5
following a purchase from 29/02/2024
Serious site
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Response from Brakestore
Thank you for your positive feedback, we are delighted that you appreciated our service. Your satisfaction is our priority. See you soon on Brakestore.
L
Luc B.
Rating: 5 out of 5
following a purchase from 14/02/2024
Perfect
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site, it makes us happy to know that you are satisfied with our services. Hoping to see you again soon on our site!
D
Didier B.
Rating: 5 out of 5
following a purchase from 06/02/2024
perfect thank you
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Response from Brakestore
Thank you for your positive feedback, it encourages us to continue providing good service to our customers. We are delighted that you are satisfied with your experience on our site. Please do not hesitate to contact us if you need anything. See you soon on Brakestore!
A
Alain V.
Rating: 5 out of 5
following a purchase from 16/02/2024
Parts conform to the original thank you
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Response from Brakestore
Thank you for your positive feedback, we are delighted that the parts meet your expectations. Please do not hesitate to come back to us if you need our services again.
R
Rene K.
Rating: 5 out of 5
following a purchase from 15/02/2024
Material conforms to the car model and of high quality
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Response from Brakestore
Thank you very much for your positive review, it is a pleasure to know that you are satisfied with your purchase at Brakestore. We take pride in offering high-quality products that meet current standards. Please do not hesitate to contact us if you need anything else, we would be happy to assist you again. Thank you again and see you soon on our site!
O
Olivier M.
Rating: 5 out of 5
following a purchase from 20/02/2024
Very fast shipping and good price. Thank you
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Response from Brakestore
Thank you for your positive comment, Olivier! We are delighted that you appreciated our fast delivery service as well as our competitive prices. We look forward to seeing you again on Brakestore!
F
Florian Z.
Rating: 5 out of 5
following a purchase from 07/02/2024
10/10
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Response from Brakestore
Thank you for your excellent feedback, Florian! We are delighted that you appreciated our service at Brakestore. See you soon!
B
Bernard G.
Rating: 4 out of 5
following a purchase from 24/01/2024
The work seems to have been done very seriously, I have not yet mounted the shoes. I will contact you in the future if needed. I
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Response from Brakestore
Thank you for your trust, Bernard. We are pleased to know that you are satisfied with our service. We remain at your disposal for any future orders or requests for information. Have a nice day!
P
Philippe C.
Rating: 3 out of 5
following a purchase from 07/02/2024
Delay much longer than announced.
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Response from Brakestore
Good evening Philippe, thank you for your feedback. We are sorry that the delivery times did not meet your expectations. We take your comments into account to improve our service. Thank you for your trust and see you soon on Brakestore.
F
Freddy M.
Rating: 5 out of 5
following a purchase from 04/10/2023
Impeccable
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Response from Brakestore
Thank you for your feedback Freddy, we are delighted that our Brakestore site suits you perfectly. We are doing everything possible to provide you with quality service and meet your braking needs. Please do not hesitate to contact us if you have any other comments or suggestions. Thank you again for your trust and your positive rating!
J
Jean B.
Rating: 3 out of 5
following a purchase from 10/02/2024
delivery times too long. Order validated on 12/02, entrusted to the post on 15/02, delivery on 20/02 for equipment reputed to be in stock with a vehicle immobilized on the lift bridge.
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Response from Brakestore
Hello Jean, thank you for your feedback on our Brakestore site. We are sorry for the delivery time being longer than expected. We are doing everything we can to improve our timelines and are listening to your feedback to improve. We hope that despite this inconvenience, you are satisfied with your order. Thank you for your trust. The Brakestore team.
R
Robert C.
Rating: 4 out of 5
following a purchase from 01/02/2024
product meets my expectations although the delay was a bit long
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Response from Brakestore
Thank you for your feedback, we are delighted that you are satisfied with your purchase at Brakestore. We will do our best to improve delivery speed in the future. Thank you for your trust and see you soon on our site.
D
Dominique S.
Rating: 5 out of 5
following a purchase from 13/02/2024
I recommend
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Response from Brakestore
Thank you very much Dominique for your recommendation! We are happy that you are satisfied with our services. Please feel free to reach out to us if you need anything. See you soon on Brakestore!
A
Autodistribution G.
Rating: 5 out of 5
following a purchase from 01/02/2024
very good thank you
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Response from Brakestore
Thank you for your positive feedback! We are delighted that you are satisfied with our services. Please feel free to reach out to us if you need anything. Have a good day!
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 12/02/2024
I received it but have not used it yet, I am waiting for the brake linings
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Response from Brakestore
Hello Nicolas,
Thank you for your positive feedback on our Brakestore site. We are happy that you received it and we hope you will also appreciate the next products you receive, especially the brake linings. Please keep us updated on your experience with our site. We wish you a good day!
The Brakestore team
L
Laurent M.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very good
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Response from Brakestore
Thank you for your trust and your positive feedback! We are delighted to know that you appreciated your experience on our Brakestore site. Please feel free to reach out to us if you need other quality products at competitive prices. See you soon!
R
Rene M.
Rating: 5 out of 5
following a purchase from 05/02/2024
VERY FAVORABLE
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Response from Brakestore
Hello René, thank you very much for your positive feedback on our Brakestore site. We are delighted that your experience was very favorable and we are at your disposal for any future requests. See you soon!
R
Richard B.
Rating: 5 out of 5
following a purchase from 28/01/2024
Good evening, I finally found the parts for my buggy. It turns out that it is a reproduction of the BENDIX caliper
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Response from Brakestore
Hello Richard, we are delighted that you were able to find the necessary parts for your buggy on our Brakestore site. We do our best to offer a wide selection of quality parts. Thank you for your rating and positive review. See you soon on our site!
D
Daniel R.
Rating: 5 out of 5
following a purchase from 25/01/2024
product conforms
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Response from Brakestore
Hello Daniel, thank you for your positive review on our Brakestore site. We are delighted to see that you are satisfied with the product you purchased. Please feel free to contact us if you need help or additional advice. Thank you again for your trust and see you soon on Brakestore!
O
Olivier L.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very good work
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Response from Brakestore
Thank you very much for your positive feedback, Olivier! We are delighted that you are satisfied with our work. Please feel free to contact us if you need anything else. See you soon!
A
André D.
Rating: 5 out of 5
following a purchase from 03/02/2024
Great, these parts were no longer manufactured by the official suppliers, my B90 Turbo is set for several more years.
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Response from Brakestore
Thank you very much for your positive review, we are delighted to have been able to help you repair your B90 Turbo. We are constantly looking for quality parts to satisfy our customers and are happy to see that our work is paying off. Please feel free to contact us if you need new parts in the future.
S
Stéphane N.
Rating: 5 out of 5
following a purchase from 22/10/2023
Very good service
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Response from Brakestore
Thank you very much for your positive review, it encourages us to continue providing excellent service to our customers. We hope to see you again soon on our Brakestore site.
J
Jean Paul C.
Rating: 5 out of 5
following a purchase from 22/01/2024
everything is ok service & price thank you
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Response from Brakestore
Thank you very much for your positive feedback, Jean Paul! We are delighted to know that you are satisfied with the services and prices offered by Brakestore. We will continue to do our best to provide you with quality service at competitive prices. Thank you!
J
Jean Luc G.
Rating: 5 out of 5
following a purchase from 24/01/2024
VERY GOOD
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Response from Brakestore
Thank you very much for your positive feedback, we are delighted to know that our service has satisfied you. Please feel free to reach out to us if you need anything.
C
Cyril E.
Rating: 5 out of 5
following a purchase from 02/02/2024
Perfect and fast delivery
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Response from Brakestore
Hello Cyril, thank you very much for your excellent review on our Brakestore site. We are happy that your experience was perfect and that the delivery was fast. Thank you for choosing Brakestore and see you soon for your next purchases!
J
Jean-Paul R.
Rating: 5 out of 5
following a purchase from 24/06/2023
order well received..
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Response from Brakestore
Hello Jean-Paul,
Thank you for your positive feedback on our Brakestore site. We are delighted that your order was well received and that you are satisfied with the service. Do not hesitate to contact us if you have other needs regarding braking.
Best regards,
The Brakestore team
F
Franck N.
Rating: 5 out of 5
following a purchase from 25/01/2024
Great welcome over the phone for an order error For the rest it seems that the parts are compliant for assembly
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Response from Brakestore
Thank you for your positive feedback, Franck! We are sorry for the small order issue, but it reassures us that our customer service is up to par. We remain at your disposal for any other questions or comments. See you soon on Brakestore!
J
Julien P.
Rating: 5 out of 5
following a purchase from 22/01/2024
In accordance with my expectations
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site. We are happy to know that our services met your expectations. Do not hesitate to contact us if you need more information. Thank you for your trust!
P
Pascal G.
Rating: 5 out of 5
following a purchase from 15/01/2024
Excellent quality, in line with my expectations! fast shipping. Great listening from the salesperson.
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Response from Brakestore
I am glad that our service met your expectations. We take pride in providing quality service to our customers and we are happy that this is reflected in your review. Thank you for your trust and loyalty to Brakestore. See you soon for new purchases!
S
Sebastien M.
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast efficient
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Response from Brakestore
Thank you very much, Sebastien! We are delighted to have been able to help you quickly and efficiently. See you soon on our Brakestore site!
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Claude O.
Rating: 5 out of 5
following a purchase from 25/01/2024
I am really satisfied very happy with all the information by phone fast shipping the best
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Response from Brakestore
Thank you very much for your positive feedback, Claude! We are delighted that you are satisfied with our service and that everything went smoothly and quickly. We hope to continue to provide you with complete satisfaction in the future.
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Daniel B.
Rating: 4 out of 5
following a purchase from 10/01/2024
Products received conform to those ordered Pleasant kindness of Adrien over the phone Reception time a bit long
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Response from Brakestore
Thank you very much for your feedback, Daniel. We do our best to offer you quality products and impeccable customer service. Regarding the reception time, we take note of your comment and will do everything possible to improve it in the future. We hope to have the pleasure of seeing you again soon on our site.
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Luc M.
Rating: 5 out of 5
following a purchase from 12/01/2024
complete set with pistons
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Response from Brakestore
Thank you for your positive review on our Brakestore site. We are glad that you are satisfied with our offer of a complete set with pistons. Do not hesitate to come back to us if you need other parts for your vehicle. See you soon on Brakestore!
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Larry M.
Rating: 5 out of 5
following a purchase from 15/01/2024
In accordance with my request
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Response from Brakestore
Thank you Larry for your positive feedback! We are delighted to have met your expectations and we hope to see you again soon on our Brakestore site. Do not hesitate to share your experience with your loved ones. See you very soon!
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