Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Thank you very much for your review, Bernard! We appreciate that you took the time to share it with us and are delighted that you appreciated your experience at Brakestore.
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Eric B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Product conforms to the order. Works perfectly well
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Response from Brakestore
Thank you very much for your review, Eric! We are delighted that you appreciated your experience at Brakestore and that the merchandise you received met your expectations.
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Gael M.
Rating: 5 out of 5
following a purchase from 25/10/2023
Instant phone advice and efficiency in processing the order
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Response from Brakestore
Thank you very much for your review! We are delighted that you appreciated the efficiency of our service and our phone advice. We do our best to provide quality service to our customers.
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Quentin B.
Rating: 5 out of 5
following a purchase from 27/10/2023
Good parts and quick delivery
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Response from Brakestore
We are delighted that you appreciated our service and the products purchased! Thank you for your loyalty and we hope to see you again soon!
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Dominique N.
Rating: 5 out of 5
following a purchase from 04/10/2023
Brakes perfectly treated. Just need to try them.
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Response from Brakestore
Thank you Dominique for your review. We are delighted that you appreciate our brakes and we look forward to hearing from you about them once you have tried them!
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Ds Automobiles D.
Rating: 5 out of 5
following a purchase from 20/10/2023
very satisfied
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Response from Brakestore
Thank you very much for this positive review. We hope you always find what you are looking for on Brakestore.
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Jean Christophe A.
Rating: 5 out of 5
following a purchase from 03/10/2023
Quick preparation and delivery. Product as described.
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Response from Brakestore
We are delighted that your experience with Brakestore has satisfied you. Thank you very much for your comment and for your support!
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Didier R.
Rating: 5 out of 5
following a purchase from 12/10/2023
Perfect as usual
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Response from Brakestore
Thank you Didier, that's very kind and we are delighted that you are satisfied with your experience with Brakestore!
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Dimitri C.
Rating: 1 out of 5
following a purchase from 10/10/2023
I am missing a part
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Response from Brakestore
Hello Dimitri, thank you for your feedback regarding our Brakestore site. We are sorry that you encountered a problem with your order. Can you please contact us directly so that we can find a quick solution to provide you with the missing part? We remain at your disposal for any assistance. Best regards, the Brakestore team.
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Fabrice G.
Rating: 5 out of 5
following a purchase from 12/10/2023
received on time and very good relationship (Aurore) thank you
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Response from Brakestore
Thank you Fabrice for your positive review! We are happy to see that you are satisfied with the relationship you had with Aurore. We are at your disposal if you need anything.
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Jean P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very satisfied with the parts, very good quality
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Response from Brakestore
Thank you very much Jean for your appreciation! We are delighted that you are satisfied with our parts.
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Alain A.
Rating: 5 out of 5
following a purchase from 11/10/2023
Good
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Response from Brakestore
Thank you Alain for your very positive review. We are delighted that you are satisfied with using our site!
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Yoann R.
Rating: 5 out of 5
following a purchase from 10/10/2023
Nothing to report, to recommend
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Response from Brakestore
Thank you very much Yoann for leaving a positive review and we are delighted that you find our site worth recommending. We appreciate your time and valuable feedback.
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Philippe M.
Rating: 5 out of 5
following a purchase from 15/08/2023
super well advised on the phone it changes from platforms on the other side of the world .....
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Response from Brakestore
Thank you Philippe, we are happy that you appreciated your experience with our customer service. We take pride in providing a quality customer experience to our clients. We hope you will continue to enjoy our services.
C
Christian S.
Rating: 5 out of 5
following a purchase from 02/08/2023
Very satisfied with the result of the refurbishment of the brake calipers. I even managed to find a set of pads that was difficult to find. Perfect
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Response from Brakestore
Thank you for your positive feedback, Christian. We are glad to have satisfied you. Safe travels!
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Gregory B.
Rating: 5 out of 5
following a purchase from 15/06/2023
Serious company
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Response from Brakestore
Thank you very much for your positive feedback, Gregory. We are happy that you appreciated your experience with us. We appreciate your trust and will do everything we can to continue providing excellent service.
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Philippe J.
Rating: 3 out of 5
following a purchase from 19/07/2023
Hello Initial product not available the equivalent much too long for delivery
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Response from Brakestore
Thank you for your review, Philippe. We are sorry that the initial product was not available and that the delivery time for the replacement product was longer. We will do our best to improve our service so that this situation does not happen again.
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Marc F.
Rating: 5 out of 5
following a purchase from 27/07/2023
Very good value for money
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Response from Brakestore
Thank you very much for your very positive review, Marc. We are delighted that you appreciate our products and their quality. We always strive to provide excellent value for money to our customers.
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Georges U.
Rating: 5 out of 5
following a purchase from 27/09/2023
Very professional and very good product, very fast delivery after receiving the payment, to recommend to anyone, even not professional, see you soon and thank you.
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Response from Brakestore
Thank you very much for your positive review, Georges! We are delighted that our professional service and our products caught your attention. We look forward to seeing you again soon!
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Sarl G.
Rating: 5 out of 5
following a purchase from 10/08/2023
NICE QUALITY PRICE REPORT
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Response from Brakestore
Thank you very much! We are very happy that our products meet your expectations. We always work hard to provide superior quality products at the best prices.
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Paul R.
Rating: 5 out of 5
following a purchase from 05/09/2023
perfect
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Response from Brakestore
Thank you Paul, we are delighted that you liked our site!
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R G.
Rating: 5 out of 5
following a purchase from 21/09/2023
Response to emails and search for rare parts effective
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Response from Brakestore
Thank you very much for your positive review! We are delighted that your experience on our site was satisfactory. We hope you will visit Brakestore again very soon!
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Chris H.
Rating: 5 out of 5
following a purchase from 02/10/2023
Top, sent quickly, fits perfectly to my rvi b110. Negative point, a bit expensive, to see for the quality but it seems to be there
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Response from Brakestore
Thank you for this very positive review! We are delighted that you find our products of quality and that they meet your expectations. We hope that the price was satisfactory for you. We are at your service if you have any questions.
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Jean Claude Gascon G.
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good and phone information perfect, change nothing
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Response from Brakestore
Thank you very much Jean-Claude for your flattering review! We are delighted that our site and our services have satisfied you.
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 28/09/2023
I am fully satisfied
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Response from Brakestore
Thank you Jean-Luc for your positive review! We are happy to learn that you are fully satisfied with our service and our product. We thank you for your trust and hope to see you again soon at Brakestore.
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Peter C.
Rating: 5 out of 5
following a purchase from 10/08/2023
Brakestore performed a very professional restoration of my brake calipers. Like new, thank you.
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Response from Brakestore
Thank you very much Peter for your review! We are happy that you are satisfied with the restoration work done by Brakestore.
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Stéphane T.
Rating: 5 out of 5
following a purchase from 27/09/2023
Very professional
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Response from Brakestore
Thank you Stéphane for your rating and your review. We are delighted that you found our site Brakestore very professional. We hope to see you again soon.
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Nicolas H.
Rating: 5 out of 5
following a purchase from 14/09/2023
cordial, package on time
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Response from Brakestore
Thank you very much Nicolas for your review! We are happy that you appreciated your experience and that your package arrived on time. We hope to see you again soon on Brakestore.
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Michel R.
Rating: 5 out of 5
following a purchase from 07/09/2023
Thank you Adrien
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Response from Brakestore
Your site is great !
Thank you very much Michel, that is very kind of you! We are glad that you enjoyed your experience on our site.
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Didier G.
Rating: 1 out of 5
following a purchase from 02/09/2023
Incomplete package
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Response from Brakestore
Hello Didier. We understand that you are not satisfied with your experience and we sincerely apologize. We will immediately resolve this issue and thank you for contacting us. We look forward to providing you with a better experience next time.
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Paul M.
Rating: 5 out of 5
following a purchase from 30/08/2023
Ok
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Response from Brakestore
Thank you Paul, we are delighted that you liked our site!
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Joachim S.
Rating: 5 out of 5
following a purchase from 08/09/2023
Really good I was able to get this brake kit I hope it is of good quality thank you Brakestore
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Response from Brakestore
Thank you Joachim for taking the time to give your feedback. We do our best to offer you quality products and hope you will be satisfied with your purchase.
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Yves G.
Rating: 5 out of 5
following a purchase from 24/08/2023
product compliant, well packaged, delivery time compliant
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Response from Brakestore
Thank you very much Yves! We appreciate the time you took to share your positive feedback on the product and the service we provided. We greatly appreciate your trust.
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Paul-Alexandre D.
Rating: 3 out of 5
following a purchase from 12/08/2023
The delivery was a bit long
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Response from Brakestore
I am sorry that the delivery was a bit long. We do our best to ensure fast and efficient delivery, and we apologize for not meeting your expectations. I hope you still enjoyed your product.
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Williams B.
Rating: 5 out of 5
following a purchase from 13/08/2023
Hello, I received my order quickly and efficiently, regards
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Response from Brakestore
We are delighted that your order arrived so quickly and efficiently! Thank you for your feedback and for choosing us for your purchase.
D
Damien R.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very fast delivery, not yet installed the part, to be continued
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Response from Brakestore
Thank you for your feedback, Damien! We are happy to have been able to deliver your order quickly and we look forward to your feedback on how the installation of your part went.
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Didier B.
Rating: 5 out of 5
following a purchase from 30/08/2023
perfect
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Response from Brakestore
Thank you Didier, we are delighted that you liked our site!
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Adrien B.
Rating: 5 out of 5
following a purchase from 08/09/2023
Top company, very pleasant and professional staff I recommend
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Response from Brakestore
Thank you very much Adrien for your rating and your review, we are delighted that you appreciated your experience with us!
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Jeanpaul M.
Rating: 5 out of 5
following a purchase from 22/08/2023
Good price and welcome
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Response from Brakestore
Thank you very much Jeanpaul, we are happy that you found the price and welcome satisfactory!
A
Alain R.
Rating: 3 out of 5
following a purchase from 06/06/2023
I had the four calipers restored with you, upon receipt I tried them all and they are fine. The car was immobilized for two and a half years for various reasons, when I pick it up one caliper does not work. I ask the concerned service, they do not want to know anything, it's my fault. Moral of the story, I took it apart and returned it to them for repair and I paid 260 euros.
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Response from Brakestore
Hello,
We regret to learn about the difficulties you encountered with one of the calipers of your car, following their restoration with us in 2020. We understand how frustrating this can be. However, given that your vehicle was immobilized for 2 and a half years and that the parts were functioning correctly during the initial installation, we unfortunately cannot take responsibility for the return of the calipers. Please note that our warranty is valid for one year from the date of receipt of the restored parts.
We would like to thank you for your understanding and for your loyalty to our company. Your satisfaction as a customer is paramount to us, and we take your comments very seriously to improve our services.
Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Brakestore team
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