Customer reviews of Brakestore

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 800 published reviews
5 645 81% 4 83 10% 3 37 5% 2 16 2% 1 19 2%

Summary of reviews

Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.

Reviews 1, 2, 3 and 5 stars

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A
Alain
Rating: 5 out of 5
following a purchase from 11/11/2022
I was looking for cylinders for my SG3 1981, the site is clear, the price is correct and delivery is fast. Thank you to your team.
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C
Cyril
Rating: 5 out of 5
following a purchase from 10/11/2022
TOP reception.
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L
Laurent
Rating: 3 out of 5
following a purchase from 18/09/2022
No news about my front brake calipers for a week by email and phone. Processing time not respected as sent mid-September. I hope they haven't lost them...
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Response from Brakestore
Thank you for your feedback, Laurent. We apologize for the delay. We will ensure to follow up on your request and resolve the issue as quickly as possible.
J
Jean Michel
Rating: 5 out of 5
following a purchase from 07/11/2022
Delivery and parts conform to the order, quick deadline, attractive prices compared to competitors. I recommend this site and I have already shared this link with collector friends.
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J
Jerry
Rating: 5 out of 5
following a purchase from 07/11/2022
Complete and professional rear caliper refurbishment kit for Alfetta GTV. Thank you for this supply. I will probably give you a pair of Dunlop calipers to refurbish.
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G
Gilles
Rating: 5 out of 5
following a purchase from 06/11/2022
Brakestore provided me with a kit to redo the brakes of a car model not very common at a reasonable price. They were able to answer my questions. Very professional!
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G
Gregoire
Rating: 5 out of 5
following a purchase from 02/11/2022
Listening to needs even if it's not easy to pinpoint the product.
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Frederic
Rating: 5 out of 5
following a purchase from 01/11/2022
Top service, I was a bit desperate because I couldn't find the reference I wanted... And the team did what few professionals do nowadays, they researched and found the reference to include it in their catalog, so a BIG THANK YOU.
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F
Fabrice
Rating: 5 out of 5
following a purchase from 05/11/2022
Perfect.
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D
Dominique
Rating: 5 out of 5
following a purchase from 07/11/2022
Renovated caliper with care, the next renovation will be done by Brakestore.
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Thierry
Rating: 5 out of 5
following a purchase from 05/12/2022
Great service!!!
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Alexandre
Rating: 5 out of 5
following a purchase from 05/11/2022
Products received conform to my expectations.
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V
Vincent
Rating: 5 out of 5
following a purchase from 04/11/2022
The pleasure of putting my Fuégo back on wheels.
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Kevin
Rating: 5 out of 5
following a purchase from 03/11/2022
Parts conform to the description.
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Julien
Rating: 5 out of 5
following a purchase from 31/10/2022
Superb and serious team. Always satisfied with the advice to buy. Best regards.
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Patrick
Rating: 5 out of 5
following a purchase from 05/11/2022
Immediate availability of parts, fast shipping, good telephone reception.
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Thierry
Rating: 5 out of 5
following a purchase from 01/11/2022
Product matching, good follow-up, quick shipping.
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Marcel
Rating: 5 out of 5
following a purchase from 04/11/2022
In line with my expectations both in terms of quality and deadlines.
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Marc
Rating: 5 out of 5
following a purchase from 20/10/2022
Very satisfied with the site. But very bad point for the delivery as the package was lost and found about ten days later.
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Mathieu
Rating: 5 out of 5
following a purchase from 01/11/2022
Parts compliant and delivery too
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D
Daniel
Rating: 5 out of 5
following a purchase from 30/10/2022
Nothing to report
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A
Anthony
Rating: 5 out of 5
following a purchase from 02/11/2022
Brakestore was the only site able to provide me with the right wheel cylinders for my 1987 Renault B70
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Jerome
Rating: 5 out of 5
following a purchase from 04/11/2022
very good to recommend
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Philippe
Rating: 5 out of 5
following a purchase from 05/11/2022
Caliper pistons compliant with the original and fast delivery.
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Georges
Rating: 5 out of 5
following a purchase from 06/11/2022
Great catalog and service. I found exactly the part I needed for my 1972 Chrysler and received it in record time for a fair price.
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Antoine
Rating: 5 out of 5
following a purchase from 03/11/2022
GOOD PRODUCT, very effective
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Vincent
Rating: 5 out of 5
following a purchase from 02/11/2022
Very serious and fast with reasonable prices sincerely
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G
Gautier
Rating: 5 out of 5
following a purchase from 13/10/2022
A bit of delay in delivery. This is to be attributed to the carrier and public holidays. Sincerely,
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Patrice
Rating: 5 out of 5
following a purchase from 05/10/2022
Very professional team. I recommend.
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C
Christian
Rating: 5 out of 5
following a purchase from 02/10/2022
Very warm telephone reception Article compliant with my request Very fast delivery. Thank you Sincerely
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V
Vincent
Rating: 5 out of 5
following a purchase from 29/09/2022
Items not found elsewhere, Breakstores was able to meet my expectations. The products are compliant. Fast and serious shipping.
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C
Clement
Rating: 3 out of 5
following a purchase from 29/07/2022
I am not satisfied with the fact that you do not communicate about the deadlines, more than 2 months of waiting, vehicle stuck in the workshop, without delivery deadlines. You have to pay first and then wait 11 weeks before being delivered, not serious, we even thought of ***
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Response from Brakestore
Thank you for your feedback, Clement. We understand that you are not satisfied with this situation and we are sorry. We are committed to being more transparent regarding delivery times and we strive to inform our customers as soon as possible. We hope to meet your expectations on your next order.
A
Anthony
Rating: 5 out of 5
following a purchase from 26/09/2022
The work is perfect like new calipers!
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D
Dominique
Rating: 5 out of 5
following a purchase from 18/09/2022
Precise information
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H
Hubert
Rating: 5 out of 5
following a purchase from 05/09/2022
VERY WELL ADVISED BY PHONE RECEIVED ON TIME
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E
Eric
Rating: 5 out of 5
following a purchase from 02/09/2022
An efficient person to find a solution and a return of parts due to an error on my part. Address to be kept precious. Thank you for everything.
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Thierry
Rating: 5 out of 5
following a purchase from 29/08/2022
Fast delivery just need to report everything
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Damien
Rating: 5 out of 5
following a purchase from 20/08/2022
Easy to reach interlocutor, explanation of observations and procedures very clear... Professional relationships.
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Thierry
Rating: 5 out of 5
following a purchase from 18/08/2022
perfect very satisfied
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Sylvain
Rating: 5 out of 5
following a purchase from 15/08/2022
First order. Satisfied.
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