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T
Rating: 5 out of 5
Serious site, gives good advice when we call them.
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Customer reviews of Brakestore
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 800 published reviews
Summary of reviews
Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Reviews 1, 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Satisfied
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M
Rating: 5 out of 5
Very professional staff. I recommend
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P
Rating: 3 out of 5
Disappointed with the processing and delivery time. 6 days to receive an email for order preparation and 5 more days for delivery. I expected faster for a site focused solely on braking and which, in my opinion, should have almost all its references in stock to be responsive, I have doubts here. The order is compliant and delivered well packaged, that is good. If you can, improve the search engine because the current one is really very light. Persevere because the idea is good, but availability and responsiveness are needed. Best regards.
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X
Rating: 5 out of 5
Very responsive to complete an oversight in my order. Fast service, impeccable packaging. Very good
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P
Rating: 1 out of 5
Long delay, item received with missing parts so I am unhappy
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A
Rating: 5 out of 5
very professional
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A
Rating: 1 out of 5
The dust seal of the piston does not match the original one, the development stroke is not good
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H
Rating: 5 out of 5
Very satisfied with my order
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J
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Very satisfied, except for delivery time longer than expected.
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C
Rating: 5 out of 5
Very good service
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B
Rating: 5 out of 5
I am satisfied. Thank you.
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J
Rating: 3 out of 5
Purchase of a FRONT BRAKE CALIPER REPAIR KIT - SUMITOMO - SUBARU, missing the two small seals located between the two parts of the caliper... For the rest, it is compliant.
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C
Rating: 1 out of 5
Order sent very quickly. Serious site
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A
Rating: 5 out of 5
Very good quality repair kit. Seals of the right size which is not always the case with other vendors.
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N
Rating: 5 out of 5
Extra
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P
Rating: 5 out of 5
Perfect, received quickly in good condition as expected. Serious supplier with a contact person attentive to my needs
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D
Rating: 5 out of 5
Very good quality and very good service, as always
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R
Rating: 5 out of 5
An English language version of your website would be great.
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D
Rating: 5 out of 5
Serious company, reachable and very professional at reasonable prices.
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J
Rating: 5 out of 5
Everything is perfect
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J
Rating: 5 out of 5
Hello, very good communication with the company's representative. Very well advised for other projects, very easy transaction. Correct and very fast standard exchange. If necessary, I will initiate another transaction with the company. Highly recommended.
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M
Rating: 3 out of 5
Product delivered correctly and of quality. Slow delivery, more than 10 days to receive seals. Was there a problem?
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Response from Brakestore
Hello,
We are sorry for the wait you experienced to receive your package. We take your feedback into account and are constantly improving to better satisfy our customers.
Best regards,
The Brakestore team
We are sorry for the wait you experienced to receive your package. We take your feedback into account and are constantly improving to better satisfy our customers.
Best regards,
The Brakestore team
S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
Package received quickly, clean and neat. Team attentive and top-notch, I highly recommend! Thank you again!
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L
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Everything is fine
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F
Rating: 5 out of 5
Perfect
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J
Rating: 3 out of 5
Products compliant but delivery much too long especially for products displayed as 'in stock' online but which after invoice validation must be transferred from elsewhere...
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F
Rating: 5 out of 5
Order compliant, fast shipping, quality part.
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Response from Brakestore
Thank you very much for your positive feedback, Franck. We are delighted that your shopping experience on our site was satisfactory. This encourages us to continue providing quality products and efficient service to our customers. We look forward to seeing you again on Brakestore!
L
Rating: 5 out of 5
Parts received quickly and without issues. RAQs
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Response from Brakestore
Thank you for your feedback, Ludovic! We are happy that you had a good experience with our services. Thank you for your trust and your 5-star rating. See you soon on Brakestore!
F
Rating: 3 out of 5
Order received with not the right products
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Response from Brakestore
Hello Francois,
Thank you for your feedback on our Brakestore site. We are sorry to learn that you received the wrong products with your order. Our customer service contacted you at the beginning of the week and the correct parts have been sent to you.
Thank you for your trust and understanding.
The Brakestore team.
Thank you for your feedback on our Brakestore site. We are sorry to learn that you received the wrong products with your order. Our customer service contacted you at the beginning of the week and the correct parts have been sent to you.
Thank you for your trust and understanding.
The Brakestore team.
D
Rating: 5 out of 5
Top!
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Response from Brakestore
Thank you very much for your positive feedback on our site, David! We are delighted that you are satisfied with our services. Please feel free to come back to us if you need anything. Your satisfaction is our priority. See you soon on Brakestore.
P
Rating: 2 out of 5
Good evening, my 2 orders have greatly exceeded the initial 72-hour deadline (the first one was apparently delivered more than 15 days later due to strikes, and the second one took about 3 weeks due to the carrier!). Moreover, the bleed screws of the rear calipers do not screw into their places because the threading is not the same. Otherwise, the package was well prepared and the phone reception was correct.
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M
Rating: 5 out of 5
Product compliant, fast delivery
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Response from Brakestore
Thank you very much, dear Michel, for your positive feedback on our Brakestore site! We are delighted to know that you received your product quickly and that it meets your expectations. Please feel free to contact us if you need help with your future purchases on our site. Thank you again for your trust and support. See you soon on Brakestore!
J
Rating: 5 out of 5
Very satisfied
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Response from Brakestore
Thank you for your positive feedback, we are delighted that our services fully satisfied you. Please feel free to come back to us for all your braking needs.
J
Rating: 5 out of 5
Compliant, fast, great prices, finally very good.
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Response from Brakestore
Thank you very much for your excellent rating and positive comment on our site, Jacques. We are delighted to know that you appreciated our competitive prices and fast service. We hope to satisfy you again during your next purchases on Brakestore. Thank you again and have a nice day!