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J
Rating: 5 out of 5
Very good
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Customer reviews of Brakestore
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 800 published reviews
Summary of reviews
Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Everything is fine
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F
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Order compliant, fast shipping, quality part.
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Response from Brakestore
Thank you very much for your positive feedback, Franck. We are delighted that your shopping experience on our site was satisfactory. This encourages us to continue providing quality products and efficient service to our customers. We look forward to seeing you again on Brakestore!
P
Rating: 4 out of 5
Satisfied with the service
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site, we are delighted to see that our service satisfied you. Please feel free to contact us again for any other requests. Have a nice day!
L
Rating: 5 out of 5
Parts received quickly and without issues. RAQs
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Response from Brakestore
Thank you for your feedback, Ludovic! We are happy that you had a good experience with our services. Thank you for your trust and your 5-star rating. See you soon on Brakestore!
D
Rating: 5 out of 5
Top!
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Response from Brakestore
Thank you very much for your positive feedback on our site, David! We are delighted that you are satisfied with our services. Please feel free to come back to us if you need anything. Your satisfaction is our priority. See you soon on Brakestore.
P
Rating: 2 out of 5
Good evening, my 2 orders have greatly exceeded the initial 72-hour deadline (the first one was apparently delivered more than 15 days later due to strikes, and the second one took about 3 weeks due to the carrier!). Moreover, the bleed screws of the rear calipers do not screw into their places because the threading is not the same. Otherwise, the package was well prepared and the phone reception was correct.
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M
Rating: 5 out of 5
Product compliant, fast delivery
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Response from Brakestore
Thank you very much, dear Michel, for your positive feedback on our Brakestore site! We are delighted to know that you received your product quickly and that it meets your expectations. Please feel free to contact us if you need help with your future purchases on our site. Thank you again for your trust and support. See you soon on Brakestore!
J
Rating: 5 out of 5
Very satisfied
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Response from Brakestore
Thank you for your positive feedback, we are delighted that our services fully satisfied you. Please feel free to come back to us for all your braking needs.
J
Rating: 5 out of 5
Compliant, fast, great prices, finally very good.
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Response from Brakestore
Thank you very much for your excellent rating and positive comment on our site, Jacques. We are delighted to know that you appreciated our competitive prices and fast service. We hope to satisfy you again during your next purchases on Brakestore. Thank you again and have a nice day!
V
Rating: 5 out of 5
Fast delivery. Package well packaged to protect fragile parts.
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Response from Brakestore
Thank you for your positive feedback Vincent! We are delighted that our fast delivery and packaging met your expectations. We are constantly working to improve our service to better satisfy our customers. See you soon on Brakestore!
S
Rating: 2 out of 5
The rarity and quality of the parts would have deserved 5 stars... except that only 1 of the 2 sellers was sincere with me regarding the problem with my order. So a big thank you to Mr. for his honesty and speed, I won't say the same for his colleague. Best regards
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C
Rating: 5 out of 5
Perfect ideal transaction. Adrien is a true professional who knows his job perfectly and is also very nice! Thank you Adrien
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Response from Brakestore
Thank you Christophe for your positive feedback on our Brakestore site. We are delighted to know that your experience with us was perfect and that you appreciated the service from Adrien, our expert in the field. We thank you for your trust and recommendation. See you soon on Brakestore!
D
Rating: 5 out of 5
Very good except for very long delivery times
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Response from Brakestore
Hello Daniel, thank you for your positive feedback on our Brakestore site. We apologize for the delivery times; we are doing our best to minimize them. We hope to see you again soon on our site. Thank you for your trust and have a nice day!
S
Rating: 5 out of 5
I was just about to congratulate you on the complete brake kit as desired
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site, we are happy to know that our complete brake kit meets your expectations. Please feel free to contact us if you need more information or advice on our products. Thank you again for your trust!
S
Rating: 5 out of 5
THANK YOU
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Response from Brakestore
Hello Mr. Perchirin,
Thank you very much for your positive feedback on our Brakestore site. We are delighted that you enjoyed your experience with us. We work hard to provide the best possible service to our customers, and your kind words encourage us to continue on this path. Once again, thank you for your trust and support. We hope to have the opportunity to serve you again soon.
Best regards,
The Brakestore team.
Thank you very much for your positive feedback on our Brakestore site. We are delighted that you enjoyed your experience with us. We work hard to provide the best possible service to our customers, and your kind words encourage us to continue on this path. Once again, thank you for your trust and support. We hope to have the opportunity to serve you again soon.
Best regards,
The Brakestore team.
C
Rating: 1 out of 5
Incomplete order, I am still waiting for the missing parts. I was assured that I would receive them at the beginning of the week. One star is already too much
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Y
Rating: 5 out of 5
very good job. Respect for deadlines
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Response from Brakestore
Thank you very much for your positive feedback on our Brakestore site. We are delighted that our work satisfied you and that we respected the agreed deadlines. We will continue to do our best to provide you with quality service. Thank you again for your trust and support.
P
Rating: 5 out of 5
Thank you to your team for your responsiveness and the service provided.
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Response from Brakestore
Hello Philippe,
We thank you for your positive feedback on our Brakestore site. We are delighted that our team was able to meet your expectations and provide you with fast and efficient service.
We also thank you for the 5/5 rating you gave us. Your satisfaction is our priority and we hope to continue to provide you with quality service in the future.
Best regards, The Brakestore team.
We thank you for your positive feedback on our Brakestore site. We are delighted that our team was able to meet your expectations and provide you with fast and efficient service.
We also thank you for the 5/5 rating you gave us. Your satisfaction is our priority and we hope to continue to provide you with quality service in the future.
Best regards, The Brakestore team.
A
Rating: 5 out of 5
Perfect transaction!
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Response from Brakestore
Thank you very much for your positive feedback! We are delighted that your experience on Brakestore was satisfactory. Please feel free to reach out to us if you need our services in the future. Have a great day!
A
Rating: 5 out of 5
-
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site! We are happy to know that you were satisfied with our services. Please feel free to reach out to us if you need new parts for your vehicle. We will be happy to assist you again.
J
Rating: 5 out of 5
ok
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Response from Brakestore
Thank you very much for the rating and for your positive feedback on our Brakestore site, Jacques! We are delighted that you are satisfied with our services. Please feel free to share your suggestions so that we can continue to improve our platform. Thank you again and see you soon!
C
Rating: 5 out of 5
Satisfactory
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Response from Brakestore
We are delighted that you are satisfied with our Brakestore site, Christian. We work every day to provide our customers with an optimal shopping experience. Thank you for your positive feedback and your 5-star rating. We look forward to seeing you again on our site.
O
Rating: 5 out of 5
-
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Response from Brakestore
Thank you very much for your positive feedback on Brakestore, Olivier! We are delighted to know that you are satisfied with our site. We will continue to strive to offer the best possible experience to our customers. Please feel free to contact us if you have any questions or comments. Take care!
P
Rating: 1 out of 5
I ordered on January 31 and received it on March 9, it's long, the package was not properly wrapped and arrived all crushed, it's a hot glue pot with no usage information or its dangers, pot shiny metal color. To get information, I had to discuss the ins and outs with a salesperson, who tells me that this information is not communicable, a trade secret within Brakestore??? I find it amazing to have no information and precautions on the use of a chemical product that is sold!
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Response from Brakestore
Hello,
We are sorry for the wait you experienced to receive your package and the condition in which you received it. We take your feedback seriously and are constantly improving to better satisfy our customers.
Regarding the composition and use of the product, it is a product used only by professionals who know how to use it. Our technician provided you with the usage instructions for the glue but could not provide you with the replenishment techniques which are our core business.
Best regards,
The Brakestore team
We are sorry for the wait you experienced to receive your package and the condition in which you received it. We take your feedback seriously and are constantly improving to better satisfy our customers.
Regarding the composition and use of the product, it is a product used only by professionals who know how to use it. Our technician provided you with the usage instructions for the glue but could not provide you with the replenishment techniques which are our core business.
Best regards,
The Brakestore team
R
Rating: 5 out of 5
Everything went very well
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Response from Brakestore
Thank you for your positive feedback, it really makes us happy! We are delighted to know that your experience went well and we hope to see you again soon on our site. Thank you again for your trust and your 5/5 rating!
T
Rating: 5 out of 5
-
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Response from Brakestore
Thank you Thierry for your positive feedback on our Brakestore site! We are delighted to see that you are satisfied with our services. Please feel free to reach out to us if you need anything. Have a great day!
H
Rating: 5 out of 5
Perfect from start to finish.
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Response from Brakestore
Thank you very much for your positive feedback on our Brakestore site! We are delighted that your experience was perfect and we hope to see you again soon for more purchases. We do our best to provide quality service to all our customers. See you soon at Brakestore!
A
Rating: 5 out of 5
quick response and attractive prices thank you
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Response from Brakestore
Thank you very much for your positive feedback, we are delighted that you liked our Brakestore site. We strive to offer attractive prices as well as fast service to satisfy our customers. We look forward to serving you again!
J
Rating: 5 out of 5
Aside from a rather long delivery time, I have nothing to complain about. Everything is top-notch
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Response from Brakestore
Thank you for your positive review on our Brakestore site. We are delighted that your overall experience has been satisfactory. Regarding the delivery time, we are aware that this can be frustrating and we are doing everything possible to improve our timelines. We thank you for your trust and hope to see you again soon on our site.
J
Rating: 4 out of 5
Serious site
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Response from Brakestore
Thank you for your positive feedback, we are delighted that you appreciated our service. Your satisfaction is our priority. See you soon on Brakestore.
L
Rating: 5 out of 5
Perfect
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site, it makes us happy to know that you are satisfied with our services. Hoping to see you again soon on our site!
D
Rating: 5 out of 5
perfect thank you
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Response from Brakestore
Thank you for your positive feedback, it encourages us to continue providing good service to our customers. We are delighted that you are satisfied with your experience on our site. Please do not hesitate to contact us if you need anything. See you soon on Brakestore!
A
Rating: 5 out of 5
Parts conform to the original thank you
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Response from Brakestore
Thank you for your positive feedback, we are delighted that the parts meet your expectations. Please do not hesitate to come back to us if you need our services again.
R
Rating: 5 out of 5
Material conforms to the car model and of high quality
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Response from Brakestore
Thank you very much for your positive review, it is a pleasure to know that you are satisfied with your purchase at Brakestore. We take pride in offering high-quality products that meet current standards. Please do not hesitate to contact us if you need anything else, we would be happy to assist you again. Thank you again and see you soon on our site!
O
Rating: 5 out of 5
Very fast shipping and good price. Thank you
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Response from Brakestore
Thank you for your positive comment, Olivier! We are delighted that you appreciated our fast delivery service as well as our competitive prices. We look forward to seeing you again on Brakestore!
F
Rating: 5 out of 5
10/10
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Response from Brakestore
Thank you for your excellent feedback, Florian! We are delighted that you appreciated our service at Brakestore. See you soon!
B
Rating: 4 out of 5
The work seems to have been done very seriously, I have not yet mounted the shoes. I will contact you in the future if needed. I
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Response from Brakestore
Thank you for your trust, Bernard. We are pleased to know that you are satisfied with our service. We remain at your disposal for any future orders or requests for information. Have a nice day!
F
Rating: 5 out of 5
Impeccable
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Response from Brakestore
Thank you for your feedback Freddy, we are delighted that our Brakestore site suits you perfectly. We are doing everything possible to provide you with quality service and meet your braking needs. Please do not hesitate to contact us if you have any other comments or suggestions. Thank you again for your trust and your positive rating!