Customer reviews of Brakestore

9,3 /10

Based on 800 published reviews

5 645 81% 4 83 10% 3 37 5% 2 16 2% 1 19 2%

Summary of reviews

Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.

Reviews 1, 2, 4 and 5 stars

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Mark

Published on 04/07/2022 à 21h13 following a purchase from 24/06/2022

A bit long but top quality

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Dominique

Published on 28/06/2022 à 15h50 following a purchase from 21/06/2022

Perfect. The only site offering hoses for my truck. Fast delivery.

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Franck

Published on 23/06/2022 à 11h06 following a purchase from 15/06/2022

More than perfect! I discovered this supplier for an old car and I added it to my favorites. Do the same...

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Hugo

Published on 20/06/2022 à 11h06 following a purchase from 15/06/2022

very good and fast

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Guillaume

Published on 17/06/2022 à 14h10 following a purchase from 10/06/2022

Well-made site, reactive, many references, just two days off in the delivery times

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Nicolas

Published on 15/06/2022 à 05h48 following a purchase from 08/06/2022

Very good

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Philippe

Published on 09/06/2022 à 16h43 following a purchase from 03/06/2022

Very satisfied with the delivery time and the package

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Alain

Published on 07/06/2022 à 13h01 following a purchase from 27/05/2022

Impeccable products, slightly long delays.

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Jean Philippe

Published on 31/05/2022 à 08h07 following a purchase from 26/05/2022

The professionalism and availability of parts that are increasingly difficult to find.

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Cedric

Published on 30/05/2022 à 13h57 following a purchase from 26/05/2022

Haven't installed the part yet. The caliper is well made and received within the initially planned timeframe.

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Francois

Published on 30/05/2022 à 11h59 following a purchase from 23/05/2022

Everything went well, the team is efficient and commercial.

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Marcel

Published on 25/05/2022 à 17h59 following a purchase from 20/05/2022

Fast and reachable

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Simon

Published on 24/05/2022 à 18h23 following a purchase from 18/05/2022

VERY SATISFIED

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Frederic

Published on 09/05/2022 à 18h51 following a purchase from 04/05/2022

Perfect transaction and product, I recommend

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Louis

Published on 09/05/2022 à 16h09 following a purchase from 02/05/2022

Excellent product, good packaging and fast shipping.

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Gilbert

Published on 06/05/2022 à 14h59 following a purchase from 01/05/2022

Super fast, very professional, very good price

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Patrick

Published on 05/05/2022 à 12h48 following a purchase from 29/04/2022

Very nice and they answer the phone, it's wonderful.

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Patrice

Published on 30/04/2022 à 10h17 following a purchase from 21/04/2022

Perfect, fast service.

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Patrice

Published on 28/04/2022 à 12h56 following a purchase from 21/04/2022

Capital and appreciated in these times devoted to online isolation, there is someone pleasant and competent who answers you on the phone! I haven't tested the restored part yet, but the restoration is very clean and the part looks new.

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Alex

Published on 20/04/2022 à 14h44 following a purchase from 09/04/2022

I give 5 stars because this site is serious and reliable. The telephone service is also efficient and courteous. What a pleasure that such structures exist to continue to keep our classics alive. The only downside would be the delivery times which could be shortened, I think.

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Nicolas

Published on 20/04/2022 à 10h06 following a purchase from 10/04/2022

Very satisfied with the service. Good advice from the team. Brakes corresponding to my vehicle.

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Christophe

Published on 19/04/2022 à 12h50 following a purchase from 11/04/2022

Fast service. Thank you cordially.

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Bernard

Published on 05/04/2022 à 14h17 following a purchase from 29/03/2022

Fast delivery and compliant product. Perfect!

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Damien

Published on 04/04/2022 à 10h49 following a purchase from 28/03/2022

Satisfied with the prior contact to advise us on the best shipping method, and satisfied with the deadline and the professionalism of this company THANK YOU.

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Sebastien

Published on 01/04/2022 à 07h55 following a purchase from 25/03/2022

Very good professional and responsive service.

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Julien

Published on 28/03/2022 à 15h57 following a purchase from 22/03/2022

Very good listening, solution found,

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Blanc

Published on 28/03/2022 à 12h46 following a purchase from 25/03/2022

Excellent work and very short deadline respected, despite the increased workload. Thank you to the whole team.

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Thierry

Published on 14/03/2022 à 10h57 following a purchase from 28/02/2022

Happy with the parts. A bit long for delivery but it was still okay.

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Elisabeth

Published on 10/03/2022 à 05h59 following a purchase from 03/03/2022

Thank you for your seriousness, it is becoming so rare, keep it up, thank you again.

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Alex

Published on 09/03/2022 à 08h20 following a purchase from 28/02/2022

Serious, fast, attentive to the customer.

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Jean-Marc

Published on 08/03/2022 à 16h10 following a purchase from 01/03/2022

Very good services and impeccable spare parts, very good telephone reception.

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Lorris

Published on 28/02/2022 à 20h23 following a purchase from 22/02/2022

Great variety of master cylinder repair kits, too bad we have a bit of trouble making the link with vehicle compatibility.

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Lilian

Published on 18/02/2022 à 08h44 following a purchase from 12/02/2022

Hello, very helpful and competent

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Frederic

Published on 16/02/2022 à 10h31 following a purchase from 10/02/2022

Simply top!

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Gilbert

Published on 07/02/2022 à 10h55 following a purchase from 10/01/2022

One month to send the parts is not normal.

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Response from Brakestore Published on 11/05/2023

Hello Gilbert,
We are sorry that you had to wait so long to receive your parts. It is true that this is not our usual practice and we are working to ensure that it does not happen again in the future. Thank you for your patience.

Charles

Published on 03/02/2022 à 13h56 following a purchase from 27/01/2022

As a car professional, I recommend them! They found me a repair kit that I couldn't find anywhere else (neither from suppliers nor online), in original brand (ate). Fast and professional, I keep this contact handy and I recommend it.

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Fabrice

Published on 28/01/2022 à 16h05 following a purchase from 20/01/2022

correct prices and top deliveries

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Vincent

Published on 24/01/2022 à 10h35 following a purchase from 10/01/2022

Delivery of a very difficult part to find. So it's good and it shows your dynamism. Delivery time not respected as announced = 3/4 days and in fact = +/- 15 days.

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Thierry

Published on 20/01/2022 à 12h01 following a purchase from 14/01/2022

I didn't think I would find at an affordable price and also quickly the parts for my 1981 vehicle. Thank you.

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Eurl

Published on 18/01/2022 à 10h06 following a purchase from 12/01/2022

Very good communication. Well-stocked catalog.

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