Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Hello, I am very satisfied both with the phone reception and with the work done on my calipers.
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Response from Brakestore
We are delighted to hear that, Jean-Claude! We hope you found the Brakestore service up to your expectations. Thank you for your comment and see you soon!
C
Claude C.
Rating: 4 out of 5
following a purchase from 20/11/2023
Product as described and delivered within the expected timeframe
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Response from Brakestore
Thank you for your feedback, Claude. We are glad that our product and service satisfied you.
J
Jimmy G.
Rating: 5 out of 5
following a purchase from 05/12/2023
Very fast I am satisfied thank you
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Response from Brakestore
Thank you very much, Jimmy, for your positive feedback and for your satisfaction. We are happy that you found the order quick. We look forward to your visit again!
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Gerard M.
Rating: 5 out of 5
following a purchase from 22/11/2023
Hello I am very happy with this house where we are well advised and served. Gérard
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Response from Brakestore
Thank you very much Gérard! We are delighted that you appreciated our service and advice. We hope to see you again soon!
A
Alexandre M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Excellent communication with customer service, they took the initiative to speed up the delivery. Unfortunately, I misread the item sheet and I have to return my order. But I will recommend for my other cars.
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Response from Brakestore
Thank you for your review, Alexandre. We are delighted that you appreciated the communication with customer service and that you recommend us. We are sorry that you had to return your order. We are doing everything we can to improve the return process. If you need more information regarding this matter, please do not hesitate to contact our customer service.
J
Johan B.
Rating: 5 out of 5
following a purchase from 26/09/2023
Very good
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Response from Brakestore
Thank you for your very positive review! We are glad that you liked our site. We hope you will return very soon!
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Christian F.
Rating: 5 out of 5
following a purchase from 30/11/2023
Very good reception and no issues
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Response from Brakestore
Thank you very much, Christian! We are delighted that your experience with Brakestore was so positive!
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Francis O.
Rating: 5 out of 5
following a purchase from 30/11/2023
Brakes well packaged, complete, very good.
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Response from Brakestore
Thank you very much for your review, Francis. We are delighted that you liked our brakes and hope that your experience with Brakestore met your expectations.
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Willy T.
Rating: 5 out of 5
following a purchase from 28/11/2023
Fast delivery, product matching the description. Very satisfied with this company. Delivery Guadeloupe
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Response from Brakestore
Thank you very much Willy for leaving such a nice comment! We are happy that your delivery in Guadeloupe was so fast and that you are satisfied with the product. We hope to see you again soon on Brakestore!
J
Jean Francois T.
Rating: 5 out of 5
following a purchase from 22/10/2023
Compliant with the request but not yet implemented
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Response from Brakestore
Thank you for your review, Jean Francois! We are working hard to improve our service and hope that we can soon offer you a better service.
D
Didier G.
Rating: 5 out of 5
following a purchase from 24/11/2023
Products conforming to the originals I recommend Thank you very much
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Response from Brakestore
Thank you very much Didier for your positive review! We are very happy that our products are compliant and hope to see you again soon on Brakestore.
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Gatien B.
Rating: 3 out of 5
following a purchase from 13/11/2023
Delay a bit too long 4 days on the site 3 weeks in reality
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Response from Brakestore
Thank you for your feedback Gatien. We are sorry that we cannot always offer the best delivery service and we are working to improve the situation. We thank you for your patience.
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Franck D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Great
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Response from Brakestore
Thank you Franck for your 5/5 review, we appreciate your support!
D
Didier R.
Rating: 5 out of 5
following a purchase from 21/11/2023
Perfect as usual
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Response from Brakestore
Thank you very much Didier, that's very kind of you! We are delighted that our services satisfy you.
R
Rene B.
Rating: 4 out of 5
following a purchase from 22/11/2023
Seriousness
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Response from Brakestore
Thank you very much for your review! We are glad to know you are satisfied and we will do our best to continue providing you with exceptional quality service.
Y
Yannick P.
Rating: 5 out of 5
following a purchase from 11/11/2023
Speed, compliant product I highly recommend
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Response from Brakestore
Thank you very much Yannick for your valuable feedback! We are delighted that you were satisfied and that you recommend our site. We thank you for your support.
C
Christophe H.
Rating: 5 out of 5
following a purchase from 12/10/2023
Ok
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Response from Brakestore
Thank you Christophe for your positive review! We are happy to know that you appreciated your experience on Brakestore.
L
Laurent E.
Rating: 5 out of 5
following a purchase from 02/11/2023
-
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Response from Brakestore
Thank you Laurent for your positive review! We are delighted to know that you appreciated your shopping experience on Brakestore and that you were satisfied with our products and services. We remain at your disposal for any other requests.
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Franck G.
Rating: 5 out of 5
following a purchase from 24/10/2023
SIMPLE AND EFFECTIVE.
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Response from Brakestore
Thank you very much Franck for your positive review! We are happy that our Brakestore site allowed you to find the solution you needed in a simple and effective way.
R
Roland C.
Rating: 5 out of 5
following a purchase from 21/09/2023
Good... serious work.
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Response from Brakestore
Thank you very much for your appreciation, Roland. We are happy to learn that our work meets your expectations.
C
Christophe D.
Rating: 5 out of 5
following a purchase from 03/11/2023
part received quickly and as described
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Response from Brakestore
Thank you very much for your appreciation! We are very happy that your part arrived quickly and that it meets your expectations.
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Bernard C.
Rating: 5 out of 5
following a purchase from 05/11/2023
Perfect
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Response from Brakestore
Thank you very much for your review, Bernard! We appreciate that you took the time to share it with us and are delighted that you appreciated your experience at Brakestore.
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Eric B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Product conforms to the order. Works perfectly well
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Response from Brakestore
Thank you very much for your review, Eric! We are delighted that you appreciated your experience at Brakestore and that the merchandise you received met your expectations.
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Gael M.
Rating: 5 out of 5
following a purchase from 25/10/2023
Instant phone advice and efficiency in processing the order
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Response from Brakestore
Thank you very much for your review! We are delighted that you appreciated the efficiency of our service and our phone advice. We do our best to provide quality service to our customers.
Q
Quentin B.
Rating: 5 out of 5
following a purchase from 27/10/2023
Good parts and quick delivery
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Response from Brakestore
We are delighted that you appreciated our service and the products purchased! Thank you for your loyalty and we hope to see you again soon!
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Dominique N.
Rating: 5 out of 5
following a purchase from 04/10/2023
Brakes perfectly treated. Just need to try them.
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Response from Brakestore
Thank you Dominique for your review. We are delighted that you appreciate our brakes and we look forward to hearing from you about them once you have tried them!
D
Ds Automobiles D.
Rating: 5 out of 5
following a purchase from 20/10/2023
very satisfied
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Response from Brakestore
Thank you very much for this positive review. We hope you always find what you are looking for on Brakestore.
J
Jean Christophe A.
Rating: 5 out of 5
following a purchase from 03/10/2023
Quick preparation and delivery. Product as described.
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Response from Brakestore
We are delighted that your experience with Brakestore has satisfied you. Thank you very much for your comment and for your support!
D
Didier R.
Rating: 5 out of 5
following a purchase from 12/10/2023
Perfect as usual
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Response from Brakestore
Thank you Didier, that's very kind and we are delighted that you are satisfied with your experience with Brakestore!
D
Dimitri C.
Rating: 1 out of 5
following a purchase from 10/10/2023
I am missing a part
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Response from Brakestore
Hello Dimitri, thank you for your feedback regarding our Brakestore site. We are sorry that you encountered a problem with your order. Can you please contact us directly so that we can find a quick solution to provide you with the missing part? We remain at your disposal for any assistance. Best regards, the Brakestore team.
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Fabrice G.
Rating: 5 out of 5
following a purchase from 12/10/2023
received on time and very good relationship (Aurore) thank you
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Response from Brakestore
Thank you Fabrice for your positive review! We are happy to see that you are satisfied with the relationship you had with Aurore. We are at your disposal if you need anything.
J
Jean P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very satisfied with the parts, very good quality
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Response from Brakestore
Thank you very much Jean for your appreciation! We are delighted that you are satisfied with our parts.
A
Alain A.
Rating: 5 out of 5
following a purchase from 11/10/2023
Good
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Response from Brakestore
Thank you Alain for your very positive review. We are delighted that you are satisfied with using our site!
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Yoann R.
Rating: 5 out of 5
following a purchase from 10/10/2023
Nothing to report, to recommend
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Response from Brakestore
Thank you very much Yoann for leaving a positive review and we are delighted that you find our site worth recommending. We appreciate your time and valuable feedback.
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Philippe M.
Rating: 5 out of 5
following a purchase from 15/08/2023
super well advised on the phone it changes from platforms on the other side of the world .....
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Response from Brakestore
Thank you Philippe, we are happy that you appreciated your experience with our customer service. We take pride in providing a quality customer experience to our clients. We hope you will continue to enjoy our services.
D
Dominique L.
Rating: 4 out of 5
following a purchase from 25/09/2023
Very good telephone reception Advisor
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Response from Brakestore
Thank you Dominique for your positive review. We are delighted that our telephone advice satisfied you.
C
Christian S.
Rating: 5 out of 5
following a purchase from 02/08/2023
Very satisfied with the result of the refurbishment of the brake calipers. I even managed to find a set of pads that was difficult to find. Perfect
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Response from Brakestore
Thank you for your positive feedback, Christian. We are glad to have satisfied you. Safe travels!
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Gregory B.
Rating: 5 out of 5
following a purchase from 15/06/2023
Serious company
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Response from Brakestore
Thank you very much for your positive feedback, Gregory. We are happy that you appreciated your experience with us. We appreciate your trust and will do everything we can to continue providing excellent service.
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Philippe J.
Rating: 3 out of 5
following a purchase from 19/07/2023
Hello Initial product not available the equivalent much too long for delivery
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Response from Brakestore
Thank you for your review, Philippe. We are sorry that the initial product was not available and that the delivery time for the replacement product was longer. We will do our best to improve our service so that this situation does not happen again.
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Fabrice L.
Rating: 4 out of 5
following a purchase from 27/07/2023
fast and compliant
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Response from Brakestore
Thank you Fabrice for leaving a review. We are happy that your order was delivered quickly and that the product met your expectations. We are glad to have satisfied you!
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