Customer reviews of Brakestore

9,3 /10

Based on 800 published reviews

5 645 81% 4 83 10% 3 37 5% 2 16 2% 1 19 2%

Summary of reviews

Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.

Reviews 1, 3, 4 and 5 stars

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Vincent

Published on 04/10/2022 à 16h55 following a purchase from 29/09/2022

Items not found elsewhere, Breakstores was able to meet my expectations. The products are compliant. Fast and serious shipping.

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Clement

Published on 04/10/2022 à 09h38 following a purchase from 29/07/2022

I am not satisfied with the fact that you do not communicate about the deadlines, more than 2 months of waiting, vehicle stuck in the workshop, without delivery deadlines. You have to pay first and then wait 11 weeks before being delivered, not serious, we even thought of ***

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Response from Brakestore Published on 11/05/2023

Thank you for your feedback, Clement. We understand that you are not satisfied with this situation and we are sorry. We are committed to being more transparent regarding delivery times and we strive to inform our customers as soon as possible. We hope to meet your expectations on your next order.

Anthony

Published on 29/09/2022 à 16h56 following a purchase from 26/09/2022

The work is perfect like new calipers!

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Dominique

Published on 23/09/2022 à 10h57 following a purchase from 18/09/2022

Precise information

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Hubert

Published on 10/09/2022 à 18h01 following a purchase from 05/09/2022

VERY WELL ADVISED BY PHONE RECEIVED ON TIME

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Eric

Published on 06/09/2022 à 17h35 following a purchase from 02/09/2022

An efficient person to find a solution and a return of parts due to an error on my part. Address to be kept precious. Thank you for everything.

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Thierry

Published on 02/09/2022 à 09h22 following a purchase from 29/08/2022

Fast delivery just need to report everything

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Damien

Published on 26/08/2022 à 10h46 following a purchase from 20/08/2022

Easy to reach interlocutor, explanation of observations and procedures very clear... Professional relationships.

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Stephane

Published on 26/08/2022 à 09h20 following a purchase from 04/08/2022

excellent relationship, too bad that the information about a slowdown was not taken into account during the summer period. A stress that could have been avoided, Nevertheless the intervention of the responsible substitute, manages the situation as best as possible, thank you to him, sincerely

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Thierry

Published on 23/08/2022 à 16h03 following a purchase from 18/08/2022

perfect very satisfied

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Sylvain

Published on 20/08/2022 à 06h48 following a purchase from 15/08/2022

First order. Satisfied.

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Olivier

Published on 19/08/2022 à 16h21 following a purchase from 12/08/2022

I recommend. I received answers to my questions by email. A good choice of parts to repair and not replace everything. The ordered parts are compliant and the delivery tracking is good.

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Hugo

Published on 19/08/2022 à 16h19 following a purchase from 31/07/2022

Very good experience even if the delivery time was extended, the manager did what was necessary immediately after I informed him of the delay by email. He personally called me to apologize and offered a faster delivery so that I could be assisted. This is rather rare these days.

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Christian

Published on 02/08/2022 à 17h35 following a purchase from 27/07/2022

Following an availability issue with my order, I found a quality professional on the phone who was able to advise me, took his time to search the stocks and manage the order as best as possible so that I wouldn't be stuck for a technical inspection.

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Hugo

Published on 29/07/2022 à 15h52 following a purchase from 22/07/2022

Perfect! TOP

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Richard

Published on 26/07/2022 à 09h17 following a purchase from 17/07/2022

Very good company, good advice and well-suited parts

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Michel

Published on 21/07/2022 à 07h23 following a purchase from 13/07/2022

Honestly, nothing to say, top site, I find all the braking parts for my Alfa Romeo. Really complete brake kit and much cheaper than other sites.

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Alex

Published on 19/07/2022 à 08h04 following a purchase from 11/07/2022

Impeccable service. Very correct delivery times

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Manuel

Published on 18/07/2022 à 08h56 following a purchase from 06/07/2022

Impeccable except for a slight delay

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Mark

Published on 04/07/2022 à 21h13 following a purchase from 24/06/2022

A bit long but top quality

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Dominique

Published on 28/06/2022 à 15h50 following a purchase from 21/06/2022

Perfect. The only site offering hoses for my truck. Fast delivery.

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Franck

Published on 23/06/2022 à 11h06 following a purchase from 15/06/2022

More than perfect! I discovered this supplier for an old car and I added it to my favorites. Do the same...

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Hugo

Published on 20/06/2022 à 11h06 following a purchase from 15/06/2022

very good and fast

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Guillaume

Published on 17/06/2022 à 14h10 following a purchase from 10/06/2022

Well-made site, reactive, many references, just two days off in the delivery times

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Nicolas

Published on 15/06/2022 à 05h48 following a purchase from 08/06/2022

Very good

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Philippe

Published on 09/06/2022 à 16h43 following a purchase from 03/06/2022

Very satisfied with the delivery time and the package

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Alain

Published on 07/06/2022 à 13h01 following a purchase from 27/05/2022

Impeccable products, slightly long delays.

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Jean Philippe

Published on 31/05/2022 à 08h07 following a purchase from 26/05/2022

The professionalism and availability of parts that are increasingly difficult to find.

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Cedric

Published on 30/05/2022 à 13h57 following a purchase from 26/05/2022

Haven't installed the part yet. The caliper is well made and received within the initially planned timeframe.

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Francois

Published on 30/05/2022 à 11h59 following a purchase from 23/05/2022

Everything went well, the team is efficient and commercial.

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Marcel

Published on 25/05/2022 à 17h59 following a purchase from 20/05/2022

Fast and reachable

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Simon

Published on 24/05/2022 à 18h23 following a purchase from 18/05/2022

VERY SATISFIED

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Frederic

Published on 09/05/2022 à 18h51 following a purchase from 04/05/2022

Perfect transaction and product, I recommend

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Louis

Published on 09/05/2022 à 16h09 following a purchase from 02/05/2022

Excellent product, good packaging and fast shipping.

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Gilbert

Published on 06/05/2022 à 14h59 following a purchase from 01/05/2022

Super fast, very professional, very good price

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Patrick

Published on 05/05/2022 à 12h48 following a purchase from 29/04/2022

Very nice and they answer the phone, it's wonderful.

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Patrice

Published on 30/04/2022 à 10h17 following a purchase from 21/04/2022

Perfect, fast service.

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Patrice

Published on 28/04/2022 à 12h56 following a purchase from 21/04/2022

Capital and appreciated in these times devoted to online isolation, there is someone pleasant and competent who answers you on the phone! I haven't tested the restored part yet, but the restoration is very clean and the part looks new.

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Alex

Published on 20/04/2022 à 14h44 following a purchase from 09/04/2022

I give 5 stars because this site is serious and reliable. The telephone service is also efficient and courteous. What a pleasure that such structures exist to continue to keep our classics alive. The only downside would be the delivery times which could be shortened, I think.

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Nicolas

Published on 20/04/2022 à 10h06 following a purchase from 10/04/2022

Very satisfied with the service. Good advice from the team. Brakes corresponding to my vehicle.

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