Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Hello, product received quickly and in accordance with my order.
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Response from Brakestore
Hello,
We are delighted that your experience with our service was satisfactory!
The Brakestore team
C
Christophe D.
Rating: 5 out of 5
following a purchase from 06/02/2023
Very good and fast thank you
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Response from Brakestore
Hello,
We are delighted that your experience with our service was satisfactory!
The Brakestore team
H
Hubert B.
Rating: 5 out of 5
following a purchase from 01/02/2023
Very good, fast, even very fast and compliant parts
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Response from Brakestore
Hello,
We are delighted that your experience with our service has been satisfactory!
The Brakestore team
P
Philippe C.
Rating: 5 out of 5
following a purchase from 02/02/2023
Delivered very quickly, compliant with the assembly: it's perfect
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Response from Brakestore
Hello,
We are delighted that your experience with our service has been satisfactory!
The Brakestore team
J
Joao M.
Rating: 5 out of 5
following a purchase from 02/02/2023
Top service, fast and serious
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Response from Brakestore
Hello,
We are delighted that our service has satisfied you.
See you soon,
The Brakestore team
S
Sebastien L.
Rating: 3 out of 5
following a purchase from 20/01/2023
At the time of the order everything was supposed to be available but I waited almost 15 days for restocking. Too bad.
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Response from Brakestore
Hello,
We apologize for the inconvenience caused. We do our best to satisfy our customers and shorten our shipping times, unfortunately some products are in shortage and this affects our stocks.
We remain at your disposal,
The Brakestore team
P
Patrice P.
Rating: 5 out of 5
following a purchase from 19/01/2023
Top
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Jean-Louis B.
Rating: 4 out of 5
following a purchase from 09/01/2023
The parts are compliant, nothing to complain about. However, the order was placed on January 9, the shipping was announced in 72h maximum... but that was not the case, I barely received it on February 3.
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Response from Brakestore
Thank you for your review, Jean-Louis. We apologize for the delay in your shipment, we will improve the service so that this does not happen again.
J
Jose P.
Rating: 5 out of 5
following a purchase from 23/01/2023
Very fast and very satisfied with the received parts. Thank you
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Response from Brakestore
Thank you very much, Jose. We are delighted that you are satisfied and that the parts reached you quickly.
J
Jerôme P.
Rating: 3 out of 5
following a purchase from 15/11/2022
Renovated brake calipers for our Renault 5. Top work but a lot of delay. You really have to follow up with the company to get news. But top quality
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Response from Brakestore
Thank you very much for your review, Jérôme! We apologize for the delay and we are committed to improving this aspect of the service. We are happy that you appreciate the quality of our work.
G
Gilles B.
Rating: 4 out of 5
following a purchase from 14/12/2022
Good services, happy with the result. Except missing circlip on a jaw shaft??????
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Nicolas C.
Rating: 4 out of 5
following a purchase from 16/10/2022
Very nice work, but too bad the parts that hold the linings were not treated in the order. Otherwise nothing to say.
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Sylvain M.
Rating: 4 out of 5
following a purchase from 16/01/2023
Order compliant, only downside the delivery took 4 days while the order was noted shipped on the same day I placed it. Otherwise nothing to say about the quality of the merchandise. Sylvain
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Nicolas P.
Rating: 5 out of 5
following a purchase from 27/12/2022
very good quality, complete kit as expected! I recommend
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Response from Brakestore
Thank you very much for your review, Nicolas! We are delighted that you appreciate our products and that you recommend us.
J
Jean Luc F.
Rating: 2 out of 5
following a purchase from 07/01/2023
Hello, the products I received do not match the original kits, for example: the dust covers of the calipers are different from the original parts and cannot be mounted in place. Second product: a master cylinder repair kit that only includes 4 seals when 5 are needed. Big disappointment, it's really regrettable because the site is quite well done.
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Response from Brakestore
Hello,
We apologize for the inconvenience caused. Please feel free to contact our customer service to remedy this error and allow us to refine our references.
Best regards,
The Brakestore team
F
Franck L.
Rating: 4 out of 5
following a purchase from 03/01/2023
Delivery time a bit long but products matching the order hence the rating of 4/5.
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Francois P.
Rating: 5 out of 5
following a purchase from 02/01/2023
PERFECT AVAILABILITY
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Olivier C.
Rating: 4 out of 5
following a purchase from 02/01/2023
First order super! Fast, compliant, perfect. Second order, received 15 days later and with 2 reminders... Too bad...
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Sébastien R.
Rating: 3 out of 5
following a purchase from 02/01/2023
A bit long delay. I asked to change the delivery address. It was not done.
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Response from Brakestore
Hello, Unfortunately we could not change your delivery address and we apologize for that. The Brakestore team
C
Christian S.
Rating: 5 out of 5
following a purchase from 07/01/2023
Package received quite quickly and well packaged - Useful advice before ordering - I haven't mounted the kit yet but it should be fine - I recommend
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Fabien E.
Rating: 3 out of 5
following a purchase from 28/11/2022
Somewhat disappointed with the finish, doing a lot of restoration I think I would have achieved a superior quality result, but due to lack of time........
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Response from Brakestore
Hello, We are sorry that you are disappointed with the result of the restoration of your struts. Please feel free to contact our customer service at 03 23 23 12 00 so they can understand what can be improved in our restoration process. Best regards, The Brakestore team
F
Frederic L.
Rating: 4 out of 5
following a purchase from 06/12/2022
Good
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Tanguy
Rating: 5 out of 5
following a purchase from 09/12/2022
Perfect and fast
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Philippe
Rating: 5 out of 5
following a purchase from 07/12/2022
Efficient and a good quality/price ratio
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Pascal
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good telephone reception. My contact took the time to search for the parts corresponding to my needs and to ensure that they were in physical stock. Fast delivery. I recommend Brakestore
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Richard
Rating: 4 out of 5
following a purchase from 26/11/2022
Satisfied with the choice of parts listed in the catalog, however the time between the order being taken into account and the departure was delayed from the start. When it arrived at my place once taken into account by the delivery person in Orléans, it took 8 days to arrive in Briare. Best regards
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Patrice
Rating: 4 out of 5
following a purchase from 06/12/2022
Hello, Purchase of renovated struts very good careful work The package very well prepared with care Best regards
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Bruno
Rating: 5 out of 5
following a purchase from 28/11/2022
I did not know your site. I discovered it. The product is good, the shipping is careful and fast. I recommend you. It would be good to have a tax-exempt pricing for people who send to the DOM. Otherwise, we pay VAT twice, that of the mainland and that of the department.
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Christian
Rating: 4 out of 5
following a purchase from 05/12/2022
For the first time, I am satisfied
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Martin
Rating: 4 out of 5
following a purchase from 02/12/2022
Quality listening and advice
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Florent
Rating: 5 out of 5
following a purchase from 01/12/2022
I am satisfied with the welcome and kindness of the person, I regret a bit the delay of the repair independent of your company, thank you cordially
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Ludovic
Rating: 5 out of 5
following a purchase from 29/11/2022
Quick handling of a complicated brake caliper repair
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Florian
Rating: 5 out of 5
following a purchase from 02/12/2022
Nothing to report, fast and serious
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Tanguy
Rating: 5 out of 5
following a purchase from 04/12/2022
Fast shipping, serious company. Top.
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Christophe
Rating: 4 out of 5
following a purchase from 30/11/2022
The customer advisor I spoke to on the phone was very good, unfortunately for me they called me back to say that I had faulty struts and we found a solution that suits me perfectly, plus I was able to hand over my payment in person at the Lyon Auto Era show. Top!!!!!
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David
Rating: 4 out of 5
following a purchase from 03/12/2022
Overall, the work is very satisfactory and my Lancia Beta struts are now like new, it's perfect, thanks to the Brakestore team. In terms of communication, it needs improvement (no acknowledgment of receipt of the package) and the exchange with the customer could be better.
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David
Rating: 4 out of 5
following a purchase from 02/12/2022
Good but I would have liked a little less delay, I think my package was forgotten!
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Antonin
Rating: 5 out of 5
following a purchase from 30/11/2022
Very professional team that did a superb job restoring two impossible-to-find struts as new. Thank you and see you soon
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Claude
Rating: 5 out of 5
following a purchase from 01/12/2022
Nothing to say, clean work
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Julien
Rating: 5 out of 5
following a purchase from 29/11/2022
I ordered custom brake linings for an old motorcycle and special high-temperature epoxy glue for assembly. The package arrived at my relay point. It's been 6 months since I've been regularly riding with these new linings, no issues. I recommend this site.
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