Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Hello Initial product not available the equivalent much too long for delivery
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Response from Brakestore
Thank you for your review, Philippe. We are sorry that the initial product was not available and that the delivery time for the replacement product was longer. We will do our best to improve our service so that this situation does not happen again.
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Marc F.
Rating: 5 out of 5
following a purchase from 27/07/2023
Very good value for money
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Response from Brakestore
Thank you very much for your very positive review, Marc. We are delighted that you appreciate our products and their quality. We always strive to provide excellent value for money to our customers.
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Georges U.
Rating: 5 out of 5
following a purchase from 27/09/2023
Very professional and very good product, very fast delivery after receiving the payment, to recommend to anyone, even not professional, see you soon and thank you.
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Response from Brakestore
Thank you very much for your positive review, Georges! We are delighted that our professional service and our products caught your attention. We look forward to seeing you again soon!
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Sarl G.
Rating: 5 out of 5
following a purchase from 10/08/2023
NICE QUALITY PRICE REPORT
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Response from Brakestore
Thank you very much! We are very happy that our products meet your expectations. We always work hard to provide superior quality products at the best prices.
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Paul R.
Rating: 5 out of 5
following a purchase from 05/09/2023
perfect
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Response from Brakestore
Thank you Paul, we are delighted that you liked our site!
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R G.
Rating: 5 out of 5
following a purchase from 21/09/2023
Response to emails and search for rare parts effective
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Response from Brakestore
Thank you very much for your positive review! We are delighted that your experience on our site was satisfactory. We hope you will visit Brakestore again very soon!
C
Chris H.
Rating: 5 out of 5
following a purchase from 02/10/2023
Top, sent quickly, fits perfectly to my rvi b110. Negative point, a bit expensive, to see for the quality but it seems to be there
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Response from Brakestore
Thank you for this very positive review! We are delighted that you find our products of quality and that they meet your expectations. We hope that the price was satisfactory for you. We are at your service if you have any questions.
J
Jean Claude Gascon G.
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good and phone information perfect, change nothing
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Response from Brakestore
Thank you very much Jean-Claude for your flattering review! We are delighted that our site and our services have satisfied you.
J
Jean-Luc L.
Rating: 5 out of 5
following a purchase from 28/09/2023
I am fully satisfied
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Response from Brakestore
Thank you Jean-Luc for your positive review! We are happy to learn that you are fully satisfied with our service and our product. We thank you for your trust and hope to see you again soon at Brakestore.
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Peter C.
Rating: 5 out of 5
following a purchase from 10/08/2023
Brakestore performed a very professional restoration of my brake calipers. Like new, thank you.
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Response from Brakestore
Thank you very much Peter for your review! We are happy that you are satisfied with the restoration work done by Brakestore.
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Stéphane T.
Rating: 5 out of 5
following a purchase from 27/09/2023
Very professional
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Response from Brakestore
Thank you Stéphane for your rating and your review. We are delighted that you found our site Brakestore very professional. We hope to see you again soon.
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Nicolas H.
Rating: 5 out of 5
following a purchase from 14/09/2023
cordial, package on time
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Response from Brakestore
Thank you very much Nicolas for your review! We are happy that you appreciated your experience and that your package arrived on time. We hope to see you again soon on Brakestore.
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Michel R.
Rating: 5 out of 5
following a purchase from 07/09/2023
Thank you Adrien
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Response from Brakestore
Your site is great !
Thank you very much Michel, that is very kind of you! We are glad that you enjoyed your experience on our site.
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Paul M.
Rating: 5 out of 5
following a purchase from 30/08/2023
Ok
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Response from Brakestore
Thank you Paul, we are delighted that you liked our site!
J
Joachim S.
Rating: 5 out of 5
following a purchase from 08/09/2023
Really good I was able to get this brake kit I hope it is of good quality thank you Brakestore
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Response from Brakestore
Thank you Joachim for taking the time to give your feedback. We do our best to offer you quality products and hope you will be satisfied with your purchase.
Y
Yves G.
Rating: 5 out of 5
following a purchase from 24/08/2023
product compliant, well packaged, delivery time compliant
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Response from Brakestore
Thank you very much Yves! We appreciate the time you took to share your positive feedback on the product and the service we provided. We greatly appreciate your trust.
P
Paul-Alexandre D.
Rating: 3 out of 5
following a purchase from 12/08/2023
The delivery was a bit long
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Response from Brakestore
I am sorry that the delivery was a bit long. We do our best to ensure fast and efficient delivery, and we apologize for not meeting your expectations. I hope you still enjoyed your product.
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Williams B.
Rating: 5 out of 5
following a purchase from 13/08/2023
Hello, I received my order quickly and efficiently, regards
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Response from Brakestore
We are delighted that your order arrived so quickly and efficiently! Thank you for your feedback and for choosing us for your purchase.
D
Damien R.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very fast delivery, not yet installed the part, to be continued
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Response from Brakestore
Thank you for your feedback, Damien! We are happy to have been able to deliver your order quickly and we look forward to your feedback on how the installation of your part went.
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Didier B.
Rating: 5 out of 5
following a purchase from 30/08/2023
perfect
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Response from Brakestore
Thank you Didier, we are delighted that you liked our site!
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Adrien B.
Rating: 5 out of 5
following a purchase from 08/09/2023
Top company, very pleasant and professional staff I recommend
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Response from Brakestore
Thank you very much Adrien for your rating and your review, we are delighted that you appreciated your experience with us!
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Jeanpaul M.
Rating: 5 out of 5
following a purchase from 22/08/2023
Good price and welcome
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Response from Brakestore
Thank you very much Jeanpaul, we are happy that you found the price and welcome satisfactory!
A
Alain R.
Rating: 3 out of 5
following a purchase from 06/06/2023
I had the four calipers restored with you, upon receipt I tried them all and they are fine. The car was immobilized for two and a half years for various reasons, when I pick it up one caliper does not work. I ask the concerned service, they do not want to know anything, it's my fault. Moral of the story, I took it apart and returned it to them for repair and I paid 260 euros.
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Response from Brakestore
Hello,
We regret to learn about the difficulties you encountered with one of the calipers of your car, following their restoration with us in 2020. We understand how frustrating this can be. However, given that your vehicle was immobilized for 2 and a half years and that the parts were functioning correctly during the initial installation, we unfortunately cannot take responsibility for the return of the calipers. Please note that our warranty is valid for one year from the date of receipt of the restored parts.
We would like to thank you for your understanding and for your loyalty to our company. Your satisfaction as a customer is paramount to us, and we take your comments very seriously to improve our services.
Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Brakestore team
F
Franck H.
Rating: 5 out of 5
following a purchase from 12/07/2023
Perfect Quick I recommend
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Response from Brakestore
Thank you Franck! We are happy that you are satisfied with your experience with Brakestore. We appreciate your feedback and wish you to have many more excellent orders with us.
V
Vincent P.
Rating: 5 out of 5
following a purchase from 07/07/2023
Fast, serious and. Telephone advice First perfect experience
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Response from Brakestore
This is very encouraging! We are delighted that you appreciated your experience with Brakestore and we thank you for your trust.
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Nicolas F.
Rating: 5 out of 5
following a purchase from 02/07/2023
Excellent, nothing to complain about
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Response from Brakestore
Thank you for your positive feedback, Nicolas, we are delighted that you appreciated your experience on our site. We strive to continue delivering a high level of quality.
T
Thomas C.
Rating: 3 out of 5
following a purchase from 27/06/2023
Order almost compliant except for an error on a piston seal, with a diameter of 42mm instead of 40mm… A hassle to find one and the job is at a standstill
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Response from Brakestore
We are truly sorry for this error. We invite you to contact us directly to discuss a solution to find the correct size seal.
B
Bruno P.
Rating: 5 out of 5
following a purchase from 29/06/2023
Package received in perfect condition and quickly.
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Response from Brakestore
Thank you very much, Bruno! We are delighted to have been able to provide you with a satisfactory experience. We hope you enjoy your purchases!
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Pascal T.
Rating: 5 out of 5
following a purchase from 26/06/2023
Very fast perfect
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Response from Brakestore
Thank you Pascal! We are delighted that you liked our services.
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Alfredo S.
Rating: 5 out of 5
following a purchase from 22/06/2023
Very good
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Response from Brakestore
Thank you very much for your feedback, Alfredo! We are delighted that you appreciated your visit to Brakestore.
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Jean Jose M.
Rating: 5 out of 5
following a purchase from 25/06/2023
Perfect
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Response from Brakestore
Thank you very much Jean Jose, we are delighted that you are satisfied!
J
Jérôme S.
Rating: 3 out of 5
following a purchase from 14/06/2023
Parts are compliant and satisfactory. ...BUT the delay is far too long between the order validation date and the shipping date of the parts!
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Response from Brakestore
Thank you for your feedback, Jérôme. We are sorry that you encountered this delay. We do our best to ensure our customers receive their parts as quickly as possible.
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David F.
Rating: 5 out of 5
following a purchase from 05/06/2023
Satisfied with the product, received quickly.
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Response from Brakestore
Thank you very much for your appreciation, David. We are delighted that you were satisfied with your product and that you received it quickly. We appreciate your support!
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Garage P.
Rating: 5 out of 5
following a purchase from 26/06/2023
perfect service
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Response from Brakestore
Thank you very much for your very positive feedback. We are very happy that you appreciated our service. We are at your disposal if you need anything.
V
Vincent B.
Rating: 3 out of 5
following a purchase from 09/06/2023
I am generally satisfied with the product, the prices charged, and the telephone reception. However, I strongly encourage this French company to review its delivery providers who, in my case, made me lose an enormous amount of time (over a month), it is not normal for a package to arrive faster from Taiwan.
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Response from Brakestore
Thank you very much for your review and support. We are sorry for the experience you had regarding the delivery. We always review each situation to resolve it and we constantly strive to improve our service.
C
Christian S.
Rating: 5 out of 5
following a purchase from 25/05/2023
Excellent result. I am waiting to receive my pads and test the system.
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Response from Brakestore
Thank you very much, Christian. We hope you are satisfied with the result. We wish you a good experience with your pads!
J
Jacques M.
Rating: 5 out of 5
following a purchase from 13/06/2023
Advice on material selection. Delivery times respected. Material conforms to the request Jacques
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Response from Brakestore
Thank you Jacques for your review. We are delighted that you are satisfied with the material selection and delivery time. We strive to provide the best possible service to our customers.
C
Claude W.
Rating: 5 out of 5
following a purchase from 09/06/2023
Tee well
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Response from Brakestore
Thank you very much Claude, we greatly appreciate your review and are happy that you enjoyed your experience on our site.
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Alain G.
Rating: 2 out of 5
following a purchase from 03/06/2023
delivery too long 2 weeks
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Response from Brakestore
Hello Alain, thank you for your review and we sincerely apologize for the length of the delivery. We are doing everything possible to speed up the process and we hope your next experience will be more satisfactory. Thank you again!
O
Olivier B.
Rating: 5 out of 5
following a purchase from 12/06/2023
very satisfied with the received parts, slight adjustment defect for the passage of the axles on one of the two calipers
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Response from Brakestore
Thank you very much for your review, Olivier. We are sorry that you encountered an adjustment defect. We hope to see you again soon!
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