Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
product compliant, well packaged, delivery time compliant
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Response from Brakestore
Thank you very much Yves! We appreciate the time you took to share your positive feedback on the product and the service we provided. We greatly appreciate your trust.
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Paul-Alexandre D.
Rating: 3 out of 5
following a purchase from 12/08/2023
The delivery was a bit long
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Response from Brakestore
I am sorry that the delivery was a bit long. We do our best to ensure fast and efficient delivery, and we apologize for not meeting your expectations. I hope you still enjoyed your product.
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Williams B.
Rating: 5 out of 5
following a purchase from 13/08/2023
Hello, I received my order quickly and efficiently, regards
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Response from Brakestore
We are delighted that your order arrived so quickly and efficiently! Thank you for your feedback and for choosing us for your purchase.
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Damien R.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very fast delivery, not yet installed the part, to be continued
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Response from Brakestore
Thank you for your feedback, Damien! We are happy to have been able to deliver your order quickly and we look forward to your feedback on how the installation of your part went.
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Didier B.
Rating: 5 out of 5
following a purchase from 30/08/2023
perfect
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Response from Brakestore
Thank you Didier, we are delighted that you liked our site!
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Adrien B.
Rating: 5 out of 5
following a purchase from 08/09/2023
Top company, very pleasant and professional staff I recommend
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Response from Brakestore
Thank you very much Adrien for your rating and your review, we are delighted that you appreciated your experience with us!
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Jeanpaul M.
Rating: 5 out of 5
following a purchase from 22/08/2023
Good price and welcome
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Response from Brakestore
Thank you very much Jeanpaul, we are happy that you found the price and welcome satisfactory!
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Alain R.
Rating: 3 out of 5
following a purchase from 06/06/2023
I had the four calipers restored with you, upon receipt I tried them all and they are fine. The car was immobilized for two and a half years for various reasons, when I pick it up one caliper does not work. I ask the concerned service, they do not want to know anything, it's my fault. Moral of the story, I took it apart and returned it to them for repair and I paid 260 euros.
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Response from Brakestore
Hello,
We regret to learn about the difficulties you encountered with one of the calipers of your car, following their restoration with us in 2020. We understand how frustrating this can be. However, given that your vehicle was immobilized for 2 and a half years and that the parts were functioning correctly during the initial installation, we unfortunately cannot take responsibility for the return of the calipers. Please note that our warranty is valid for one year from the date of receipt of the restored parts.
We would like to thank you for your understanding and for your loyalty to our company. Your satisfaction as a customer is paramount to us, and we take your comments very seriously to improve our services.
Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Brakestore team
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Franck H.
Rating: 5 out of 5
following a purchase from 12/07/2023
Perfect Quick I recommend
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Response from Brakestore
Thank you Franck! We are happy that you are satisfied with your experience with Brakestore. We appreciate your feedback and wish you to have many more excellent orders with us.
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Yves G.
Rating: 4 out of 5
following a purchase from 16/06/2023
Good experience but a bit long delay
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Response from Brakestore
Thank you Yves for your feedback! We are happy that your experience at Brakestore was positive, and we are working hard to provide you with the best possible delays so that you receive your products as quickly as possible.
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Vincent P.
Rating: 5 out of 5
following a purchase from 07/07/2023
Fast, serious and. Telephone advice First perfect experience
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Response from Brakestore
This is very encouraging! We are delighted that you appreciated your experience with Brakestore and we thank you for your trust.
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Nicolas F.
Rating: 5 out of 5
following a purchase from 02/07/2023
Excellent, nothing to complain about
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Response from Brakestore
Thank you for your positive feedback, Nicolas, we are delighted that you appreciated your experience on our site. We strive to continue delivering a high level of quality.
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Lucien B.
Rating: 4 out of 5
following a purchase from 03/07/2023
Perfect delivered quickly
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Response from Brakestore
Thank you for your feedback, Lucien. We are happy that your order arrived quickly and that you are satisfied. We hope your experience with Brakestore was positive.
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Thomas C.
Rating: 3 out of 5
following a purchase from 27/06/2023
Order almost compliant except for an error on a piston seal, with a diameter of 42mm instead of 40mm… A hassle to find one and the job is at a standstill
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Response from Brakestore
We are truly sorry for this error. We invite you to contact us directly to discuss a solution to find the correct size seal.
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Dominique M.
Rating: 4 out of 5
following a purchase from 26/06/2023
Package well received, delay a bit long
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Response from Brakestore
Thank you for your feedback, Dominique. We apologize for the slightly long delay, but we will do our best to improve our service. We appreciate your support.
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Bruno P.
Rating: 5 out of 5
following a purchase from 29/06/2023
Package received in perfect condition and quickly.
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Response from Brakestore
Thank you very much, Bruno! We are delighted to have been able to provide you with a satisfactory experience. We hope you enjoy your purchases!
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Pascal T.
Rating: 5 out of 5
following a purchase from 26/06/2023
Very fast perfect
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Response from Brakestore
Thank you Pascal! We are delighted that you liked our services.
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Alfredo S.
Rating: 5 out of 5
following a purchase from 22/06/2023
Very good
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Response from Brakestore
Thank you very much for your feedback, Alfredo! We are delighted that you appreciated your visit to Brakestore.
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Jean Jose M.
Rating: 5 out of 5
following a purchase from 25/06/2023
Perfect
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Response from Brakestore
Thank you very much Jean Jose, we are delighted that you are satisfied!
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Jérôme S.
Rating: 3 out of 5
following a purchase from 14/06/2023
Parts are compliant and satisfactory. ...BUT the delay is far too long between the order validation date and the shipping date of the parts!
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Response from Brakestore
Thank you for your feedback, Jérôme. We are sorry that you encountered this delay. We do our best to ensure our customers receive their parts as quickly as possible.
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David F.
Rating: 5 out of 5
following a purchase from 05/06/2023
Satisfied with the product, received quickly.
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Response from Brakestore
Thank you very much for your appreciation, David. We are delighted that you were satisfied with your product and that you received it quickly. We appreciate your support!
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Garage P.
Rating: 5 out of 5
following a purchase from 26/06/2023
perfect service
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Response from Brakestore
Thank you very much for your very positive feedback. We are very happy that you appreciated our service. We are at your disposal if you need anything.
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Vincent B.
Rating: 3 out of 5
following a purchase from 09/06/2023
I am generally satisfied with the product, the prices charged, and the telephone reception. However, I strongly encourage this French company to review its delivery providers who, in my case, made me lose an enormous amount of time (over a month), it is not normal for a package to arrive faster from Taiwan.
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Response from Brakestore
Thank you very much for your review and support. We are sorry for the experience you had regarding the delivery. We always review each situation to resolve it and we constantly strive to improve our service.
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Christian S.
Rating: 5 out of 5
following a purchase from 25/05/2023
Excellent result. I am waiting to receive my pads and test the system.
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Response from Brakestore
Thank you very much, Christian. We hope you are satisfied with the result. We wish you a good experience with your pads!
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Marc G.
Rating: 4 out of 5
following a purchase from 10/06/2023
Very good.
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Response from Brakestore
Thank you very much Marc, we are very happy that you like Brakestore.
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Jacques M.
Rating: 5 out of 5
following a purchase from 13/06/2023
Advice on material selection. Delivery times respected. Material conforms to the request Jacques
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Response from Brakestore
Thank you Jacques for your review. We are delighted that you are satisfied with the material selection and delivery time. We strive to provide the best possible service to our customers.
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Claude W.
Rating: 5 out of 5
following a purchase from 09/06/2023
Tee well
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Response from Brakestore
Thank you very much Claude, we greatly appreciate your review and are happy that you enjoyed your experience on our site.
O
Olivier B.
Rating: 5 out of 5
following a purchase from 12/06/2023
very satisfied with the received parts, slight adjustment defect for the passage of the axles on one of the two calipers
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Response from Brakestore
Thank you very much for your review, Olivier. We are sorry that you encountered an adjustment defect. We hope to see you again soon!
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Francis P.
Rating: 5 out of 5
following a purchase from 12/06/2023
Very satisfied, best regards
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Response from Brakestore
Thank you very much for your review, Francis. We are delighted that you are satisfied with your experience at Brakestore. We hope to see you again soon!
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Hervé B.
Rating: 5 out of 5
following a purchase from 25/05/2023
Very good establishment, attentive, quick, good advice. All very positive.
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Response from Brakestore
Thank you very much for your positive feedback, Hervé! We are happy to have satisfied you.
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Yohan H.
Rating: 5 out of 5
following a purchase from 05/06/2023
Good service, package received, very long shipping, too bad. I recommend.
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Response from Brakestore
Thank you very much Yohan for your comment! We are sincerely sorry for the shipping delay. We appreciate your trust and for recommending us.
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Laurent E.
Rating: 5 out of 5
following a purchase from 07/06/2023
Satisfied
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Response from Brakestore
Thank you very much Laurent for your enthusiastic review! We are delighted that you are satisfied with Brakestore.
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Ludovic L.
Rating: 5 out of 5
following a purchase from 12/06/2023
Good job
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Response from Brakestore
Thank you very much for your review Ludovic! We are happy that our site pleased you and met your expectations. We appreciate your support.
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Christian G.
Rating: 5 out of 5
following a purchase from 01/06/2023
Very professional and understanding of the project for the restoration of a specific rare brake caliper. Hats off, great job. Do not hesitate to entrust your braking systems to Brakestore, they are the perfect experts to take care of it. And personalized follow-up with Adrien is top-notch
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Response from Brakestore
Thank you very much for your flattering appreciation, Christian. We are delighted that your restoration project was so well understood and executed according to your expectations. We hope you will trust Brakestore again for your next braking project.
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Jacques B.
Rating: 5 out of 5
following a purchase from 22/05/2023
Perfect support in the search for the unobtainable..... In May and its multiple bridges, the delay exceeding 4 weeks is almost unacceptable. Take it or leave it. To be put down to the bridges.... I have TOTAL confidence for a new order.
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Response from Brakestore
Thank you very much for your review, Jacques. We always strive to provide perfect support in the search for unobtainable parts and are aware that holiday periods can lead to slightly longer delays. We are committed to ensuring that each of your orders is processed as quickly as possible and we are delighted to count you among our customers. Looking forward to seeing you again very soon!
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Yves S.
Rating: 5 out of 5
following a purchase from 26/05/2023
despite delivery delays well received and in accordance with the original thank you to brakestore
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Response from Brakestore
Thank you Yves for your review! We are happy to learn that you are satisfied with the products you received despite the delivery delays. We always strive to offer our customers the best possible experience. We hope you will continue to do business with us.
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Dominique D.
Rating: 5 out of 5
following a purchase from 26/05/2023
Part in accordance with the description given on the site. Perfect.
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Response from Brakestore
Thank you very much Dominique, we are delighted that you are satisfied with your purchase on our Brakestore site!
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Jean Louis B.
Rating: 5 out of 5
following a purchase from 09/05/2023
thank you very serious
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Response from Brakestore
Thank you Jean Louis, we are delighted that our service satisfied you.
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Gérald M.
Rating: 5 out of 5
following a purchase from 04/05/2023
Part well received and in accordance with expectations, thank you, good address for the future
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Response from Brakestore
Thank you very much for your review Gérald! We are delighted that you received the satisfactory product and we hope to serve you again in the future.
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Jose M.
Rating: 5 out of 5
following a purchase from 05/05/2023
5 stars
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Response from Brakestore
Thank you very much for your positive appreciation, Jose! We are very happy that the Brakestore site satisfied you.
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