Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Order placed on the site after being in contact with an advisor by email. Order placed on Tuesday 03-09 and received on Tuesday 10-09-2024. (a bit long between the order and the shipment). But the ordered products match my order, thank you
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Jean Michel B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Perfect transaction. Reception and telephone information really very good. I will not hesitate, if needed, to call on their service again. Thank you to you and your team
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Eddie P.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfect
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Jean Claude V.
Rating: 5 out of 5
following a purchase from 25/06/2024
Hello, Very good arrangement with the representative, helpful, very nice. The person was very good advice. I can only recommend. Very serious company.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 17/07/2024
Looks good.
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Herve W.
Rating: 5 out of 5
following a purchase from 16/04/2024
Beautiful work without delay. This is not my first order with Brakestore. I can only recommend this company.
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Thierry B.
Rating: 5 out of 5
following a purchase from 13/06/2024
Serious site, gives good advice when we call them.
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Patrick B.
Rating: 5 out of 5
following a purchase from 15/06/2024
Satisfied
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Michel G.
Rating: 5 out of 5
following a purchase from 25/04/2024
Very professional staff. I recommend
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Pascal T.
Rating: 3 out of 5
following a purchase from 28/05/2024
Disappointed with the processing and delivery time. 6 days to receive an email for order preparation and 5 more days for delivery. I expected faster for a site focused solely on braking and which, in my opinion, should have almost all its references in stock to be responsive, I have doubts here. The order is compliant and delivered well packaged, that is good. If you can, improve the search engine because the current one is really very light. Persevere because the idea is good, but availability and responsiveness are needed. Best regards.
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Xavier D.
Rating: 5 out of 5
following a purchase from 27/05/2024
Very responsive to complete an oversight in my order. Fast service, impeccable packaging. Very good
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Alexandre M.
Rating: 5 out of 5
following a purchase from 03/06/2024
very professional
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Henri W.
Rating: 5 out of 5
following a purchase from 11/06/2024
Very satisfied with my order
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Jean Marc L.
Rating: 5 out of 5
following a purchase from 24/04/2024
Top
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Stephane F.
Rating: 5 out of 5
following a purchase from 05/06/2024
Very satisfied, except for delivery time longer than expected.
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Canu N.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good service
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Bringas G.
Rating: 5 out of 5
following a purchase from 20/05/2024
I am satisfied. Thank you.
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Johann D.
Rating: 3 out of 5
following a purchase from 12/05/2024
Purchase of a FRONT BRAKE CALIPER REPAIR KIT - SUMITOMO - SUBARU, missing the two small seals located between the two parts of the caliper... For the rest, it is compliant.
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Alain F.
Rating: 5 out of 5
following a purchase from 05/05/2024
Very good quality repair kit. Seals of the right size which is not always the case with other vendors.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Extra
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Pascal O.
Rating: 5 out of 5
following a purchase from 17/05/2024
Perfect, received quickly in good condition as expected. Serious supplier with a contact person attentive to my needs
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Didier R.
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good quality and very good service, as always
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Roy S.
Rating: 5 out of 5
following a purchase from 16/05/2024
An English language version of your website would be great.
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David C.
Rating: 5 out of 5
following a purchase from 21/05/2024
Serious company, reachable and very professional at reasonable prices.
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Jackie H.
Rating: 5 out of 5
following a purchase from 14/05/2024
Everything is perfect
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Jean Claude V.
Rating: 5 out of 5
following a purchase from 02/04/2024
Hello, very good communication with the company's representative. Very well advised for other projects, very easy transaction. Correct and very fast standard exchange. If necessary, I will initiate another transaction with the company. Highly recommended.
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Marc L.
Rating: 3 out of 5
following a purchase from 25/03/2024
Product delivered correctly and of quality. Slow delivery, more than 10 days to receive seals. Was there a problem?
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Response from Brakestore
Hello,
We are sorry for the wait you experienced to receive your package. We take your feedback into account and are constantly improving to better satisfy our customers.
Best regards,
The Brakestore team
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Stephane E.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect
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Bruno A.
Rating: 5 out of 5
following a purchase from 07/03/2024
Very good
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Helene P.
Rating: 5 out of 5
following a purchase from 25/03/2024
Package received quickly, clean and neat. Team attentive and top-notch, I highly recommend! Thank you again!
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Laurent D.
Rating: 5 out of 5
following a purchase from 26/03/2024
Very good.
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Jacques O.
Rating: 5 out of 5
following a purchase from 16/03/2024
Very good
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Denis M.
Rating: 5 out of 5
following a purchase from 23/03/2024
Everything is fine
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Francois A.
Rating: 5 out of 5
following a purchase from 25/03/2024
Perfect
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Jean-Baptiste C.
Rating: 3 out of 5
following a purchase from 18/03/2024
Products compliant but delivery much too long especially for products displayed as 'in stock' online but which after invoice validation must be transferred from elsewhere...
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Franck D.
Rating: 5 out of 5
following a purchase from 17/03/2024
Order compliant, fast shipping, quality part.
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Response from Brakestore
Thank you very much for your positive feedback, Franck. We are delighted that your shopping experience on our site was satisfactory. This encourages us to continue providing quality products and efficient service to our customers. We look forward to seeing you again on Brakestore!
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Philippe F.
Rating: 4 out of 5
following a purchase from 02/03/2024
Satisfied with the service
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site, we are delighted to see that our service satisfied you. Please feel free to contact us again for any other requests. Have a nice day!
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Ludovic C.
Rating: 5 out of 5
following a purchase from 09/03/2024
Parts received quickly and without issues. RAQs
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Response from Brakestore
Thank you for your feedback, Ludovic! We are happy that you had a good experience with our services. Thank you for your trust and your 5-star rating. See you soon on Brakestore!
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Francois P.
Rating: 3 out of 5
following a purchase from 19/03/2024
Order received with not the right products
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Response from Brakestore
Hello Francois,
Thank you for your feedback on our Brakestore site. We are sorry to learn that you received the wrong products with your order. Our customer service contacted you at the beginning of the week and the correct parts have been sent to you.
Thank you for your trust and understanding.
The Brakestore team.
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David D.
Rating: 5 out of 5
following a purchase from 20/12/2023
Top!
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Response from Brakestore
Thank you very much for your positive feedback on our site, David! We are delighted that you are satisfied with our services. Please feel free to come back to us if you need anything. Your satisfaction is our priority. See you soon on Brakestore.
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