Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Thank you very much Marc, we are very happy that you like Brakestore.
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Franck D.
Rating: 4 out of 5
following a purchase from 23/04/2023
Product as described, fast delivery
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Response from Brakestore
Thank you Franck, we are delighted that our products have satisfied you and that the delivery went well. We hope to see you again soon on Brakestore!
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Damien B.
Rating: 4 out of 5
following a purchase from 11/04/2023
As requested, the product is compatible with my vehicle but I doubt ordering the springs as a supplement.
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Response from Brakestore
Thank you Damien for your comment. We do our best to provide you with quality products, and we are happy that your product is compatible with your vehicle. Please feel free to contact us if you have any doubts or questions regarding the product. Thank you again!
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Franck N.
Rating: 4 out of 5
following a purchase from 15/03/2023
Fast
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Response from Brakestore
Hello,
We are delighted that your experience with our service has been satisfactory!
The Brakestore team
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Fabrice D.
Rating: 4 out of 5
following a purchase from 08/03/2023
Good part. Perfect. Thank you
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Response from Brakestore
Hello,
We are delighted that your experience with our service has been satisfactory!
The Brakestore team
J
Jean-Louis B.
Rating: 4 out of 5
following a purchase from 09/01/2023
The parts are compliant, nothing to complain about. However, the order was placed on January 9, the shipping was announced in 72h maximum... but that was not the case, I barely received it on February 3.
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Response from Brakestore
Thank you for your review, Jean-Louis. We apologize for the delay in your shipment, we will improve the service so that this does not happen again.
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Gilles B.
Rating: 4 out of 5
following a purchase from 14/12/2022
Good services, happy with the result. Except missing circlip on a jaw shaft??????
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Nicolas C.
Rating: 4 out of 5
following a purchase from 16/10/2022
Very nice work, but too bad the parts that hold the linings were not treated in the order. Otherwise nothing to say.
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Sylvain M.
Rating: 4 out of 5
following a purchase from 16/01/2023
Order compliant, only downside the delivery took 4 days while the order was noted shipped on the same day I placed it. Otherwise nothing to say about the quality of the merchandise. Sylvain
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Franck L.
Rating: 4 out of 5
following a purchase from 03/01/2023
Delivery time a bit long but products matching the order hence the rating of 4/5.
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Olivier C.
Rating: 4 out of 5
following a purchase from 02/01/2023
First order super! Fast, compliant, perfect. Second order, received 15 days later and with 2 reminders... Too bad...
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Frederic L.
Rating: 4 out of 5
following a purchase from 06/12/2022
Good
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Richard
Rating: 4 out of 5
following a purchase from 26/11/2022
Satisfied with the choice of parts listed in the catalog, however the time between the order being taken into account and the departure was delayed from the start. When it arrived at my place once taken into account by the delivery person in Orléans, it took 8 days to arrive in Briare. Best regards
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Patrice
Rating: 4 out of 5
following a purchase from 06/12/2022
Hello, Purchase of renovated struts very good careful work The package very well prepared with care Best regards
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Christian
Rating: 4 out of 5
following a purchase from 05/12/2022
For the first time, I am satisfied
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Martin
Rating: 4 out of 5
following a purchase from 02/12/2022
Quality listening and advice
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Christophe
Rating: 4 out of 5
following a purchase from 30/11/2022
The customer advisor I spoke to on the phone was very good, unfortunately for me they called me back to say that I had faulty struts and we found a solution that suits me perfectly, plus I was able to hand over my payment in person at the Lyon Auto Era show. Top!!!!!
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David
Rating: 4 out of 5
following a purchase from 03/12/2022
Overall, the work is very satisfactory and my Lancia Beta struts are now like new, it's perfect, thanks to the Brakestore team. In terms of communication, it needs improvement (no acknowledgment of receipt of the package) and the exchange with the customer could be better.
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David
Rating: 4 out of 5
following a purchase from 02/12/2022
Good but I would have liked a little less delay, I think my package was forgotten!
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Daniel
Rating: 4 out of 5
following a purchase from 10/11/2022
A faster shipment would be perfect as I waited a while for 2 hoses, otherwise everything else is very good.
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Philippe
Rating: 4 out of 5
following a purchase from 11/11/2022
Very satisfied with the service, average quality photo of the composition of a batch.
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Jean-Pierre
Rating: 4 out of 5
following a purchase from 14/11/2022
Precise presentation of the work, reasonable price, deadlines met.
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Lionel
Rating: 4 out of 5
following a purchase from 21/10/2022
I was well informed regarding my question to obtain the right product. However, I would have liked to be kept updated about the stock shortage on the parts I needed. It's not a big deal because I didn't have any urgency. The phone contact on this subject was very good.
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David
Rating: 4 out of 5
following a purchase from 18/10/2022
You are one of those too rare companies that we love to work with. That's it.
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Sylvain
Rating: 4 out of 5
following a purchase from 30/09/2022
Delivery in accordance with the order.
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Stephane
Rating: 4 out of 5
following a purchase from 04/08/2022
excellent relationship, too bad that the information about a slowdown was not taken into account during the summer period. A stress that could have been avoided, Nevertheless the intervention of the responsible substitute, manages the situation as best as possible, thank you to him, sincerely
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Hugo
Rating: 4 out of 5
following a purchase from 31/07/2022
Very good experience even if the delivery time was extended, the manager did what was necessary immediately after I informed him of the delay by email. He personally called me to apologize and offered a faster delivery so that I could be assisted. This is rather rare these days.
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Alex
Rating: 4 out of 5
following a purchase from 11/07/2022
Impeccable service. Very correct delivery times
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Manuel
Rating: 4 out of 5
following a purchase from 06/07/2022
Impeccable except for a slight delay
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Mark
Rating: 4 out of 5
following a purchase from 24/06/2022
A bit long but top quality
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Alain
Rating: 4 out of 5
following a purchase from 27/05/2022
Impeccable products, slightly long delays.
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Jean Philippe
Rating: 4 out of 5
following a purchase from 26/05/2022
The professionalism and availability of parts that are increasingly difficult to find.
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Patrice
Rating: 4 out of 5
following a purchase from 21/04/2022
Capital and appreciated in these times devoted to online isolation, there is someone pleasant and competent who answers you on the phone! I haven't tested the restored part yet, but the restoration is very clean and the part looks new.
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Vincent
Rating: 4 out of 5
following a purchase from 10/01/2022
Delivery of a very difficult part to find. So it's good and it shows your dynamism. Delivery time not respected as announced = 3/4 days and in fact = +/- 15 days.
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Franck
Rating: 4 out of 5
following a purchase from 04/12/2021
Second brake caliper completely refurbished for an old car. Very good work, serious team and good contact. Slightly extended deadline of a few days due to COVID. Company to recommend without hesitation for this type of refurbishment.
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Brian
Rating: 4 out of 5
following a purchase from 16/12/2021
Satisfied with the service, advice, and product.
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Christian
Rating: 4 out of 5
following a purchase from 14/11/2021
Delivery times a bit long.
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Besson
Rating: 4 out of 5
following a purchase from 26/10/2021
Serious and available, the team was able to answer my questions and provide me with the part corresponding to my expectations. The only downside is a delivery much longer than expected
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Marc
Rating: 4 out of 5
following a purchase from 03/11/2021
very good and fast, competitive price.
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Ludovic
Rating: 4 out of 5
following a purchase from 15/10/2021
Satisfied with the work. But very long delay.
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