Customer reviews of Breizh Odyssée

9,6 /10

Based on 802 published reviews

Summary of reviews

Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.

Reviews 1, 2, 3 and 4 stars

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Thierry V.

Published on 29/05/2025 à 23h49 following a purchase from 17/05/2025

Delivery slower than usual online sales sites but nothing to complain about

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Torsten E.

Published on 14/05/2025 à 17h10 following a purchase from 04/05/2025

The website is very clearly laid out and offers a wide variety of delightful gourmet options. Registering in the online shop was a bit tricky, but thanks to the friendly support from Anna on the service team, the issue was quickly resolved. My package arrived just a few days later. Thank you – I’ll be happy to order again!

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Wendy G.

Published on 24/03/2025 à 13h45 following a purchase from 09/03/2025

Satisfied with the shipment, always arrives in good condition and quickly.
Products a bit expensive

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Françoise F.

Published on 29/01/2025 à 12h07 following a purchase from 17/01/2025

Lack of information on the receipt of the order

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Sylvette P.

Published on 06/01/2025 à 11h43 following a purchase from 22/12/2024

I quickly found the product I was looking for. Thank you.

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Emmanuel C.

Published on 02/01/2025 à 15h29 following a purchase from 18/12/2024

Delivery problem with GLS, which absolutely does not concern its quality.
When I wanted to track my package, I was informed that it "cannot be delivered". 3 days before Christmas, this poses a big problem. Then on Monday the 23rd, I was informed that it had arrived. At the indicated address, a residential building. Nothing that suggests one could pick up a package there. At that moment, I started to understand.
The "parcel relay" is actually a neighbor-parcel relay. So individuals who receive the packages. Why not. But there, no indication. I took advantage of a person leaving the building to get in and look for a sticker on a mailbox, a clue, anything. Still nothing. I then took the stairs and on the first floor, I found my package on the floor in the hallway.
Anyone could have taken it, as often happens given the number of packages thrown in the common areas by obviously rushed delivery people. And if I were dishonest, I could very well say that I received nothing...
Online shopping is good, but I’m coming back...
Well done GLS, but if they were the only clowns in delivery, it would be known.

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Eric L.

Published on 19/12/2024 à 11h12 following a purchase from 08/12/2024

Still not delivered. Follow-up made and no response

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S P.

Published on 18/12/2024 à 07h13 following a purchase from 05/12/2024

Very good site

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N D.

Published on 15/12/2024 à 21h54 following a purchase from 05/12/2024

I still haven't received my order! It's starting to take a long time....

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F T.

Published on 11/12/2024 à 19h08 following a purchase from 01/12/2024

Nice discovery, wide choice of products

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J C.

Published on 11/12/2024 à 12h00 following a purchase from 24/11/2024

Very good online merchant.
Order processed quickly, perfect packaging accompanied by a little note... In Breton. Kenavo!

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A F.

Published on 07/12/2024 à 16h45 following a purchase from 21/11/2024

Beautiful website, ultra-fast delivery, carefully packed parcel full of little notes filled with warmth, I am delighted.

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M M.

Published on 03/12/2024 à 23h54 following a purchase from 20/11/2024

Easy to use site and fast delivery, I recommend!

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J K.

Published on 30/11/2024 à 12h57 following a purchase from 15/11/2024

I am a bit disappointed with this yellow Ti pastis. I always had the Brastis that we liked a lot with its beautiful

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P C.

Published on 28/11/2024 à 09h30 following a purchase from 16/11/2024

Order of November 16, 2024
Order GYHJUCABB
The package never arrived at the pickup point
Very very disappointed.. I lost 31 euros

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Response from Breizh Odyssée Published on 28/11/2024

Hello, As explained during our previous exchanges, the last of which was yesterday, I informed you that we had launched verifications with the carrier, as the tracking of the package had been lost on their side. We are pleased to inform you that your package was finally delivered today to the pickup point. We apologize for the delay, which is due to problems encountered by the carrier. Although we do everything possible to avoid this kind of situation, unforeseen events can occur. However, we are doing everything we can to respond quickly to your requests and resolve issues as soon as possible. I remain at your disposal if you wish to talk by phone: 02 21 02 23 55 Have a nice day, Emilie

E G.

Published on 24/11/2024 à 11h37 following a purchase from 10/11/2024

Fast and careful shipping.
Simply the packaging of the whisky bottle, the box is a bit damaged. At 90€ the bottle and paid shipping fees, we expect perfection. For a gift, it's concerning..

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B B.

Published on 22/11/2024 à 11h31 following a purchase from 12/11/2024

NO PROBLEMS
Second order from me

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E C.

Published on 19/11/2024 à 16h29 following a purchase from 06/11/2024

Quick reception, but not at all in the same packaging as shown in the photos, received in a box with confetti, nothing qualitative.

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S F.

Published on 16/11/2024 à 16h34 following a purchase from 05/11/2024

Comfortable, the hat seems very warm

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M B.

Published on 16/11/2024 à 15h23 following a purchase from 01/11/2024

No review as it's my first time on this site

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P D.

Published on 25/10/2024 à 14h32 following a purchase from 10/10/2024

The site is very well designed. I would have only appreciated more precision and commitment on the delivery time.

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D I.

Published on 24/10/2024 à 22h17 following a purchase from 10/10/2024

I am not sure if the site is optimized for all browsers? With Safari, I had a bit of trouble.

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D B.

Published on 19/10/2024 à 07h30 following a purchase from 08/10/2024

Good packaging

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C D.

Published on 03/10/2024 à 13h24 following a purchase from 18/09/2024

Easy navigation, variety of products

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Acheteur Vérifié

Published on 26/08/2024 à 11h41 following a purchase from 10/08/2024

Speed of delivery. Beautiful products.

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Acheteur Vérifié

Published on 23/08/2024 à 15h42 following a purchase from 08/08/2024

fast

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Acheteur Vérifié

Published on 22/08/2024 à 14h39 following a purchase from 12/08/2024

Overall very satisfactory shopping experience, the site is clear and the products are as described. The shipping was fast, but unfortunately, the delivery took longer than expected. Although the announced deadline was 24/48h, my order took a week to arrive due to a delay from Chronopost. This does not detract from the quality of service offered by the store, but it would be appreciated to improve the choice of carriers to avoid this kind of inconvenience. Despite this setback, I would recommend without hesitation.

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Response from Breizh Odyssée Published on 23/08/2024

Hello, Thank you for your order and your feedback. Indeed, we do our best to prevent this from happening. We will still check with the carrier to know the reasons for this delay, especially for this geographical area. Thank you for your understanding, We remain at your disposal, Wishing you a good day

Acheteur Vérifié

Published on 21/08/2024 à 14h09 following a purchase from 11/08/2024

I would have hoped that shipping costs would be free for orders over 150€..
Too bad.

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Response from Breizh Odyssée Published on 26/08/2024

Hello, Thank you for your order. We understand that you would have liked to benefit from free shipping for an order over 150€. However, free shipping is only available at pickup points for purchases of 100€ or more. Unfortunately, this offer does not apply to home deliveries. We remain at your disposal for any other questions and wish you an excellent day. Anna from Breizh Odyssée

Acheteur Vérifié

Published on 19/08/2024 à 11h53 following a purchase from 03/08/2024

Easy

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Acheteur Vérifié

Published on 09/08/2024 à 13h39 following a purchase from 26/07/2024

Super packed and nice message in the box, thank you and very good

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Acheteur Vérifié

Published on 19/07/2024 à 15h15 following a purchase from 09/07/2024

And you have a collection that I really like

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Acheteur Vérifié

Published on 28/02/2024 à 13h15 following a purchase from 18/02/2024

Excellent Gin, but it's the delivery at this pickup point that I do not appreciate. Not friendly at all! So to avoid!

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Acheteur Vérifié

Published on 21/02/2024 à 18h13 following a purchase from 07/02/2024

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Acheteur Vérifié

Published on 09/12/2023 à 16h24 following a purchase from 29/11/2023

I cannot give you feedback, it is a Christmas gift and the gift has gone to Périgord.
I could possibly give you feedback after the end of year holidays.
Best regards

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Response from Breizh Odyssée Published on 16/12/2023

We hope this gift will bring pleasant surprises during tasting. Please feel free to specify your expectations: we aim for the stars ⭐⭐⭐⭐⭐ Have a joyful holiday season, with a bit of Brittany under the tree.

Acheteur Vérifié

Published on 29/11/2023 à 19h49 following a purchase from 17/11/2023

There is a choice.

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Response from Breizh Odyssée Published on 16/12/2023

Thank you Jacinto. Please feel free to specify your expectations: we aim for all the stars ⭐⭐⭐⭐⭐. Have a great holiday season.

Acheteur Vérifié

Published on 27/11/2023 à 23h30 following a purchase from 16/11/2023

Well-protected and very fast shipping.

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Acheteur Vérifié

Published on 03/08/2023 à 18h28 following a purchase from 22/07/2023

A hassle to send a gift to a different address than the one who orders. unacceptable in 2023

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Acheteur Vérifié

Published on 21/04/2023 à 09h54 following a purchase from 07/04/2023

DELIVERY CARRIED OUT CORRECTLY

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Acheteur Vérifié

Published on 20/03/2023 à 09h40 following a purchase from 05/03/2023

Very good communication - Products very well packaged. However, the box of one of the bottles is quite scratched and does not correspond to the bottle number... too bad given the price of the bottle?

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Acheteur Vérifié

Published on 20/01/2023 à 09h33 following a purchase from 04/01/2023

The packaging needs to be reviewed because the bottle was not secured in the box and could move around and break. Thank you again for the shipment.

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