Customer reviews of Breizh Odyssée

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 802 published reviews

Summary of reviews

Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2022
Despite paying for a 24h/48h Chronopost delivery, I received my packages on January 3rd at my pickup point instead of December 16th!! I hope this delay will lead to a refund of the shipping costs...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2022
Easy order on the site, too bad we can't pay by credit card. The transport costs are quite expensive for express delivery but the order was placed 2 days before Christmas and delivered on time. Product very well packaged, the package thrown over the gate by the delivery person, no breakage.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2022
Rather disappointed with 3 items, 2 items were incorrect and honestly the flavors had nothing to do with it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2022
9.99 € for delivery within 24 to 48 hours. Order Monday evening and delivery Saturday!
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Response from Breizh Odyssée
Following our phone conversation, I apologize for the malfunction in the delivery time of your order. We ship packages as quickly as possible, but it is true that during this holiday season, there may be some delivery issues. I am at your complete disposal and wish you happy holidays. Looking forward to meeting you during your next visit to Brittany. Anna.