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F
Rating: 4 out of 5
Nice discovery, wide choice of products
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Customer reviews of Breizh Odyssée
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 802 published reviews
Summary of reviews
Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.
Reviews 1, 2 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Very good online merchant.
Order processed quickly, perfect packaging accompanied by a little note... In Breton. Kenavo!
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Order processed quickly, perfect packaging accompanied by a little note... In Breton. Kenavo!
A
Rating: 4 out of 5
Beautiful website, ultra-fast delivery, carefully packed parcel full of little notes filled with warmth, I am delighted.
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P
Rating: 1 out of 5
Order of November 16, 2024
Order GYHJUCABB
The package never arrived at the pickup point
Very very disappointed.. I lost 31 euros
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Order GYHJUCABB
The package never arrived at the pickup point
Very very disappointed.. I lost 31 euros
Response from Breizh Odyssée
Hello, As explained during our previous exchanges, the last of which was yesterday, I informed you that we had launched verifications with the carrier, as the tracking of the package had been lost on their side. We are pleased to inform you that your package was finally delivered today to the pickup point. We apologize for the delay, which is due to problems encountered by the carrier. Although we do everything possible to avoid this kind of situation, unforeseen events can occur. However, we are doing everything we can to respond quickly to your requests and resolve issues as soon as possible. I remain at your disposal if you wish to talk by phone: 02 21 02 23 55 Have a nice day, Emilie
E
Rating: 4 out of 5
Fast and careful shipping.
Simply the packaging of the whisky bottle, the box is a bit damaged. At 90€ the bottle and paid shipping fees, we expect perfection. For a gift, it's concerning..
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Simply the packaging of the whisky bottle, the box is a bit damaged. At 90€ the bottle and paid shipping fees, we expect perfection. For a gift, it's concerning..
B
Rating: 4 out of 5
NO PROBLEMS
Second order from me
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Second order from me
S
Rating: 4 out of 5
Comfortable, the hat seems very warm
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M
Rating: 4 out of 5
No review as it's my first time on this site
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P
Rating: 4 out of 5
The site is very well designed. I would have only appreciated more precision and commitment on the delivery time.
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D
Rating: 4 out of 5
Good packaging
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C
Rating: 4 out of 5
Easy navigation, variety of products
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A
Rating: 4 out of 5
Speed of delivery. Beautiful products.
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A
Rating: 4 out of 5
fast
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A
Rating: 4 out of 5
I would have hoped that shipping costs would be free for orders over 150€..
Too bad.
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Too bad.
Response from Breizh Odyssée
Hello, Thank you for your order. We understand that you would have liked to benefit from free shipping for an order over 150€. However, free shipping is only available at pickup points for purchases of 100€ or more. Unfortunately, this offer does not apply to home deliveries. We remain at your disposal for any other questions and wish you an excellent day. Anna from Breizh Odyssée
A
Rating: 4 out of 5
Easy
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A
Rating: 4 out of 5
Super packed and nice message in the box, thank you and very good
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A
Rating: 4 out of 5
And you have a collection that I really like
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
There is a choice.
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Response from Breizh Odyssée
Thank you Jacinto. Please feel free to specify your expectations: we aim for all the stars ⭐⭐⭐⭐⭐. Have a great holiday season.
A
Rating: 4 out of 5
Well-protected and very fast shipping.
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A
Rating: 2 out of 5
A hassle to send a gift to a different address than the one who orders. unacceptable in 2023
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A
Rating: 4 out of 5
DELIVERY CARRIED OUT CORRECTLY
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A
Rating: 4 out of 5
Very good communication - Products very well packaged. However, the box of one of the bottles is quite scratched and does not correspond to the bottle number... too bad given the price of the bottle?
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A
Rating: 2 out of 5
Rather disappointed with 3 items, 2 items were incorrect and honestly the flavors had nothing to do with it.
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A
Rating: 2 out of 5
9.99 € for delivery within 24 to 48 hours. Order Monday evening and delivery Saturday!
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Response from Breizh Odyssée
Following our phone conversation, I apologize for the malfunction in the delivery time of your order. We ship packages as quickly as possible, but it is true that during this holiday season, there may be some delivery issues. I am at your complete disposal and wish you happy holidays. Looking forward to meeting you during your next visit to Brittany. Anna.