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A
Rating: 5 out of 5
Delivery on time. Products well packaged
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Customer reviews of Breizh Odyssée
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 802 published reviews
Summary of reviews
Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.
Reviews 1, 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very fast delivery, perfect
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H
Rating: 5 out of 5
Fast and efficient. Package well received.
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M
Rating: 5 out of 5
Fast and efficient!
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G
Rating: 5 out of 5
Very well done
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A
Rating: 5 out of 5
Excellent!! Very beautiful glasses very well packaged with a nice handwritten note. Very pleasant
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A
Rating: 5 out of 5
impeccable!
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C
Rating: 1 out of 5
Hello,
I ordered 4 glasses as a gift, this is my first purchase at Breizh Odyssée, I am very disappointed, I only received 2 glasses, it has been a week since I sent the photos of my package and no one has contacted me to send the 2 missing glasses or to refund me, I am very unhappy.
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I ordered 4 glasses as a gift, this is my first purchase at Breizh Odyssée, I am very disappointed, I only received 2 glasses, it has been a week since I sent the photos of my package and no one has contacted me to send the 2 missing glasses or to refund me, I am very unhappy.
Response from Breizh Odyssée
Hello, We sincerely apologize for this situation and ask you to excuse us, we thought we had already replied to you. We completely understand your disappointment and we apologize for it. Following your report and the elements provided, our accounting department is currently processing the refund for the two missing glasses. This will appear in your account in the coming days, depending on banking delays. We thank you for your patience and remain at your disposal for any further questions. Have a nice day, Anna
F
Rating: 5 out of 5
Very good, I recommend
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B
Rating: 5 out of 5
Impeccable service and fast delivery
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M
Rating: 5 out of 5
fast delivery date
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P
Rating: 5 out of 5
Nice selection
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L
Rating: 5 out of 5
Fast delivery but a bit expensive
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L
Rating: 5 out of 5
Always delighted! Thank you
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F
Rating: 5 out of 5
Did not receive my order by December 10th 2p25
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J
Rating: 5 out of 5
Excellent site with quality Breton products! Excellent customer service and very professional. I highly recommend this site.
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A
Rating: 5 out of 5
Fast and careful shipping, product as described
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G
Rating: 5 out of 5
Very good follow-up of the product.
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S
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Quality products. Order processing and delivery impeccable.
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P
Rating: 5 out of 5
good showcase of excellent products
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M
Rating: 5 out of 5
Fast delivery and very well packaged.
Thank you
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Thank you
N
Rating: 2 out of 5
Hello, I still haven't received my order, it is blocked, I called you yesterday and supposedly there was a missing invoice for customs, I was told they would check where it was and that they would send me an email to let me know, I still haven't received any response and when I go to track the package on gsl it is still blocked.
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Response from Breizh Odyssée
Hello, Thank you for your message. We completely understand your concern regarding the blockage of your package. Following your call yesterday, we immediately contacted the carrier and resent the necessary documents for your package to clear customs. We are now waiting for their response and doing everything we can to expedite the process. We are truly sorry for these delays, which are beyond our control, and assure you that we are closely monitoring your case so that your order reaches you as soon as possible. Please do not hesitate to get back to us if needed. Have a nice day,
N
Rating: 5 out of 5
Fast delivery, package with little surprises and a very pleasant little note.
It was a first for me, but it certainly won't be the last.
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It was a first for me, but it certainly won't be the last.
J
Rating: 5 out of 5
Professional and smooth site.
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N
Rating: 5 out of 5
Do you want to know how to celebrate Christmas early? Order from Breizh-odyssée!! You will receive quality products but also all the kindness and beautiful attention in drawings, little notes and flyers from the people who packed your package. It's a package, uh sorry... a gift filled with sweetness. I live on the blue coast, Mediterranean coastline, land of sunshine, but I just received all the light and warmth of Brittany. Don't change anything, triskel in force and a BIG THANK YOU!!
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N
Rating: 5 out of 5
Super fast and good quality
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L
Rating: 5 out of 5
Very easy navigation.
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L
Rating: 5 out of 5
Clear site
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D
Rating: 5 out of 5
Very easy, efficient and the little note in Breton in the package
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Y
Rating: 5 out of 5
No problem. Fast delivery and in good condition
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F
Rating: 5 out of 5
Great packaging + very nice little note (the difference)
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D
Rating: 5 out of 5
Excellent online store, fast shipping and the order very well protected. Also a nice little message that will make everyone who orders from them smile
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M
Rating: 5 out of 5
NOTHING TO SAY EVERYTHING WAS IMPECCABLE Very nice. the little note from ANNA on the packaging box.
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A
Rating: 5 out of 5
Easy order. Very large selection.
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G
Rating: 5 out of 5
Second order placed: Site still very clear, logistics (stock) indicated and without bad surprises, easy payment... In short, a flawless performance (not counting the follow-up call afterwards to ensure that everything is under control until delivery: a real 'customer service' like we don't see very often!)
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C
Rating: 5 out of 5
Very good whiskey I recommend
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M
Rating: 1 out of 5
Harassing for a review while for now GLS considers not having received the package to send... Is inappropriate... to put it politely.
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L
Rating: 5 out of 5
Navigating the site is smooth, the delivery time is quick and on top of that, we have a little note on the box and the name of the person who prepared the order. So cute, I really recommend
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H
Rating: 2 out of 5
We never received the package, just a message notifying us of the return of the package to the sender. I did not receive a response to my message asking how to proceed sent on November 8 (order reference: ZGLSGEIIZ). I hope to get a response via this form.
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Response from Breizh Odyssée
Hello, We are sorry to hear that you did not receive your package and that your message went unanswered. Your experience is important to us and we will review your situation promptly. Please feel free to contact us directly if needed. Best regards. The boutique.breizh-odyssee team