Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.
Products sent out quickly. But sell-by date allmost reached on most of them. From the packaging, it would seem that the Produkts had been left laying arround for too long.
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Nathalie M.
Rating: 2 out of 5
following a purchase from 23/11/2025
Hello, I still haven't received my order, it is blocked, I called you yesterday and supposedly there was a missing invoice for customs, I was told they would check where it was and that they would send me an email to let me know, I still haven't received any response and when I go to track the package on gsl it is still blocked.
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Response from Breizh Odyssée
Hello, Thank you for your message. We completely understand your concern regarding the blockage of your package. Following your call yesterday, we immediately contacted the carrier and resent the necessary documents for your package to clear customs. We are now waiting for their response and doing everything we can to expedite the process. We are truly sorry for these delays, which are beyond our control, and assure you that we are closely monitoring your case so that your order reaches you as soon as possible. Please do not hesitate to get back to us if needed. Have a nice day,
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Hélène B.
Rating: 2 out of 5
following a purchase from 29/10/2025
We never received the package, just a message notifying us of the return of the package to the sender. I did not receive a response to my message asking how to proceed sent on November 8 (order reference: ZGLSGEIIZ). I hope to get a response via this form.
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Response from Breizh Odyssée
Hello, We are sorry to hear that you did not receive your package and that your message went unanswered. Your experience is important to us and we will review your situation promptly. Please feel free to contact us directly if needed. Best regards. The boutique.breizh-odyssee team
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Xavier B.
Rating: 2 out of 5
following a purchase from 01/09/2025
Disappointed with these whiskies. No taste, it feels like drinking pure alcohol
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Jean Pierre T.
Rating: 2 out of 5
following a purchase from 16/06/2025
The proposed address 56 rue de Fleurus Paris for delivery does not exist so I could not take possession of my bottle
Where is it?
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Response from Breizh Odyssée
Hello, I see that the address of the relay point you provided us is not correct. On our side, your package arrived at the relay point you selected during your order. The customer service will contact you to make it easier to exchange. For any minor questions, do not hesitate to contact us by phone 02.21.02.23.55 or by email [email protected] Best regards, The Bretagne-Odyssée team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/07/2023
A hassle to send a gift to a different address than the one who orders. unacceptable in 2023
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2022
Rather disappointed with 3 items, 2 items were incorrect and honestly the flavors had nothing to do with it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2022
9.99 € for delivery within 24 to 48 hours. Order Monday evening and delivery Saturday!
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Response from Breizh Odyssée
Following our phone conversation, I apologize for the malfunction in the delivery time of your order. We ship packages as quickly as possible, but it is true that during this holiday season, there may be some delivery issues. I am at your complete disposal and wish you happy holidays. Looking forward to meeting you during your next visit to Brittany. Anna.
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