Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.
Package arrived damaged, but the order will be resent when the package is back at their place
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Response from Breizh Odyssée
Hello,
We are sorry for the inconvenience caused by your package arriving damaged. We understand your disappointment and always do our best to ensure that orders arrive in the best conditions.
After checking the tracking, it appears that the second package that was resent to you has indeed arrived at its destination. We hope it will fully satisfy you.
Thank you for your understanding and do not hesitate to get back to us if needed.
Have a nice day,
Anna
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Nadine S.
Rating: 3 out of 5
following a purchase from 04/05/2026
A bowl arrived broken
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Response from Breizh Odyssée
Hello, We are sorry to hear that your bowl arrived broken. Your satisfaction is our priority and we encourage you to contact us so that we can find a solution together. Best regards. The boutique.breizh-odyssee team
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Loïc H.
Rating: 3 out of 5
following a purchase from 10/02/2026
Quality of made in Brittany not visible
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Jean-Jacques T.
Rating: 3 out of 5
following a purchase from 06/02/2026
The desired product was out of stock. I expected to be alerted once it was back in stock. This was not done. Otherwise, for the rest (order, tracking, delivery), everything went well and the product was liked!
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Response from Breizh Odyssée
Hello, Thank you for your feedback. We are delighted that you liked the product and that everything went well regarding the order and delivery. After checking, you did indeed contact us regarding the restocking delays. At that time, our supplier was on vacation, and we had no visibility on when our own order would be delivered. Unfortunately, we could not provide you with a precise timeline for the product's return to stock. To improve this point, we will soon implement a section on the site to notify our customers as soon as a product is back in stock. This will prevent this type of situation in the future. Thank you again for your comment, which helps us improve. See you soon! Anna
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Jérôme S.
Rating: 3 out of 5
following a purchase from 30/01/2026
Hello, It's been 13 days and I haven't received anything.... Is that normal? I will give my opinion after reception
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Response from Breizh Odyssée
Hello, According to the tracking, your package was picked up yesterday. We remain at your disposal for any questions. Have a nice day, BREIZH ODYSSEE
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Cecile V.
Rating: 3 out of 5
following a purchase from 19/12/2025
Beer and punch products received in perfect condition, well packaged and super protected for transport. The downside is that I would have liked to have the boxes as presented on the site, with 5 beers and its glass to be able to offer them. And everything was loose, which is quite a shame, it spoils it a bit.
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Response from Breizh Odyssée
Hello, Thank you for taking the time to share your opinion. We are delighted to learn that you received your products in perfect condition, but we regret that the packaging did not meet your expectations for a gift. Your feedback is valuable and helps us improve our offer. As indicated on our website, the photos illustrating the technical sheet are not contractual. Please do not hesitate to contact us for any other questions or more details. Best regards. The boutique.breizh-odyssee team
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Michel C.
Rating: 3 out of 5
following a purchase from 18/12/2025
Quality of service, respect for deadlines. It's a shame not to have received a response to the email sent and not to have had the possibility of getting an agent on the phone.
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Response from Breizh Odyssée
Hello, Thank you for your feedback. We sincerely apologize for not having responded; this situation does not reflect the quality of service we usually offer. We experienced an exceptional volume of requests during this period, which unfortunately led to slightly longer response times. We remain at your disposal for any requests and hope to have the opportunity to fully satisfy you during your next order. Have a good day, and happy new year 2026! Anna from Breizh Odyssée
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Claudia S.
Rating: 3 out of 5
following a purchase from 05/09/2025
The mug order went smoothly. Unfortunately, I could only have it delivered to a GLS address. When I went to pick up the mug, the package was supposedly not there. It took me three attempts to clarify that the package was not meant for the kiosk, but for me. So we opened the package and were surprised. In the end, I received the mug without packaging.
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N D.
Rating: 3 out of 5
following a purchase from 05/12/2024
I still haven't received my order! It's starting to take a long time....
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M M.
Rating: 3 out of 5
following a purchase from 20/11/2024
Easy to use site and fast delivery, I recommend!
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J K.
Rating: 3 out of 5
following a purchase from 15/11/2024
I am a bit disappointed with this yellow Ti pastis. I always had the Brastis that we liked a lot with its beautiful
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E C.
Rating: 3 out of 5
following a purchase from 06/11/2024
Quick reception, but not at all in the same packaging as shown in the photos, received in a box with confetti, nothing qualitative.
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D I.
Rating: 3 out of 5
following a purchase from 10/10/2024
I am not sure if the site is optimized for all browsers? With Safari, I had a bit of trouble.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2024
Overall very satisfactory shopping experience, the site is clear and the products are as described. The shipping was fast, but unfortunately, the delivery took longer than expected. Although the announced deadline was 24/48h, my order took a week to arrive due to a delay from Chronopost. This does not detract from the quality of service offered by the store, but it would be appreciated to improve the choice of carriers to avoid this kind of inconvenience. Despite this setback, I would recommend without hesitation.
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Response from Breizh Odyssée
Hello, Thank you for your order and your feedback. Indeed, we do our best to prevent this from happening. We will still check with the carrier to know the reasons for this delay, especially for this geographical area. Thank you for your understanding, We remain at your disposal, Wishing you a good day
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2024
Excellent Gin, but it's the delivery at this pickup point that I do not appreciate. Not friendly at all! So to avoid!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2023
I cannot give you feedback, it is a Christmas gift and the gift has gone to Périgord.
I could possibly give you feedback after the end of year holidays.
Best regards
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Response from Breizh Odyssée
We hope this gift will bring pleasant surprises during tasting. Please feel free to specify your expectations: we aim for the stars ⭐⭐⭐⭐⭐ Have a joyful holiday season, with a bit of Brittany under the tree.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2023
The packaging needs to be reviewed because the bottle was not secured in the box and could move around and break. Thank you again for the shipment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2022
Despite paying for a 24h/48h Chronopost delivery, I received my packages on January 3rd at my pickup point instead of December 16th!! I hope this delay will lead to a refund of the shipping costs...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2022
Easy order on the site, too bad we can't pay by credit card. The transport costs are quite expensive for express delivery but the order was placed 2 days before Christmas and delivered on time. Product very well packaged, the package thrown over the gate by the delivery person, no breakage.
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