Customer reviews of Casambu

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
5 1 424 93% 4 84 5% 3 6 0% 2 7 0% 1 7 0%

Summary of reviews

Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.

Reviews 1, 2, 3 and 5 stars

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A
Anthony D.
Rating: 5 out of 5
following a purchase from 29/05/2024
Top-notch material and top-notch team as well, smiling and advising. Thank you Casambu
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Gwenaelle P.
Rating: 5 out of 5
following a purchase from 27/05/2024
Great experience: beautiful water bottle, sent quickly! Card and little attentions... I highly recommend!
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Thierry G.
Rating: 5 out of 5
following a purchase from 15/05/2024
I ordered the board game VAN LIFE Europe for a colleague who went on a year-long road trip with her family in their camper van in Europe. Excellent customer experience. Congratulations on the quality of the site, the purchasing process, the order tracking, the speed of delivery, the quality of the packaging, and the personal message on a small card.
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Olivier M.
Rating: 5 out of 5
following a purchase from 25/05/2024
Purchase of cover. Very good product. Fast delivery
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Philippe C.
Rating: 5 out of 5
following a purchase from 25/05/2024
Nice, fast, good product.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 25/05/2024
Very good advice and good quality products. I recommend without any problem
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Kevin B.
Rating: 5 out of 5
following a purchase from 25/05/2024
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Hadrien M.
Rating: 5 out of 5
following a purchase from 23/05/2024
Very good products arrived well protected and within the indicated deadlines
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Romain S.
Rating: 5 out of 5
following a purchase from 24/05/2024
Nothing to complain about
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Claire D.
Rating: 5 out of 5
following a purchase from 24/05/2024
Always on top! Ori and Aurel are always very good advice, happy with my purchases!
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Guerin S.
Rating: 5 out of 5
following a purchase from 23/05/2024
Item conforms to the description of very nice quality
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Jean Philippe G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Fast, efficient and specialist, good job.
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Jacqueline C.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very friendly team and fast shipping. The blanket is really great and warm.
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Sylvie F.
Rating: 5 out of 5
following a purchase from 22/05/2024
Top delivery: fast and compliant.
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Clemence M.
Rating: 5 out of 5
following a purchase from 22/05/2024
In accordance with the order, reactive and pleasant team.
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Brigitte C.
Rating: 5 out of 5
following a purchase from 22/05/2024
Completely matches expectations. Finally, merchants who take care of their customers: courtesy, kindness, competence, and efficiency, well done.
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 21/05/2024
Product matches and fast delivery.
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Mathieu K.
Rating: 5 out of 5
following a purchase from 20/05/2024
Perfect, very professional, fast shipping, it's serious, I recommend
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Bernard L.
Rating: 5 out of 5
following a purchase from 20/05/2024
Product matches the description and top delivery
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Julien R.
Rating: 5 out of 5
following a purchase from 15/05/2024
Order received quickly and quality material.
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Nadine D.
Rating: 5 out of 5
following a purchase from 15/05/2024
Fast shipping, very easy and simple contact.
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Jonathan J.
Rating: 5 out of 5
following a purchase from 15/05/2024
Perfect service!
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Sonia A.
Rating: 3 out of 5
following a purchase from 14/05/2024
Some of the products received do not match the visuals indicated on the site. It’s the manufacturer's fault for changing their product, but I would have appreciated being informed before the purchase.
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Response from Casambu
Hello Sonia,

Thank you for your message. We have taken your feedback into account. Could you please share more information about the products? After checking your order and the purchased products, it seems that the photos match the products.

Thank you very much for your feedback, which will help us improve even further.

Best regards,

Ori and Aurel
The founders of Casambu
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Sandrine O.
Rating: 5 out of 5
following a purchase from 16/05/2024
Top service
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Michelle J.
Rating: 5 out of 5
following a purchase from 14/05/2024
Fast and efficient, product matches the order. We appreciated the little note included. Kudos for the 1% planet
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Christophe D.
Rating: 5 out of 5
following a purchase from 07/05/2024
First time ordering on the site and very happy with the speed of shipping
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Nathalie E.
Rating: 5 out of 5
following a purchase from 06/05/2024
Perfect, quality products, new items with each visit, careful packages, fast shipping. I recommend
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Mathilde C.
Rating: 5 out of 5
following a purchase from 03/05/2024
Not tested yet but big and very cute. Meets my expectations
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Karine M.
Rating: 5 out of 5
following a purchase from 04/05/2024
Great site, a wide choice of available products, fast delivery
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Mathieu L.
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect
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Jean-Blaise R.
Rating: 5 out of 5
following a purchase from 28/04/2024
The product seems great, full of access and the matching transport bag :)
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Sebastien D.
Rating: 5 out of 5
following a purchase from 28/04/2024
Super. Good original product, very nice, very professional
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Olivier M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Great meeting, good explanation and I loved our exchanges, well done
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Celine P.
Rating: 5 out of 5
following a purchase from 27/04/2024
Order placed for the camper van weekend received a few days later. I highly recommend the Casambu team
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Helene B.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect
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Nicolas C.
Rating: 5 out of 5
following a purchase from 27/04/2024
Product meets expectations, even better than I thought with fast delivery.
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Anonyme
Rating: 5 out of 5
following a purchase from 27/04/2024
I recommend! Always a very nice selection of quality products. And the orders are always prepared with care. Top notch!
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Christele H.
Rating: 5 out of 5
following a purchase from 27/04/2024
Never disappointed! Choice of smart and practical products. Wise advice and opinions. Smile and professionalism: I love it!
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Eric P.
Rating: 5 out of 5
following a purchase from 26/04/2024
very good. received on time. I recommend
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Philippe S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Super item of very nice quality, You are never disappointed when you start on casambu
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