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M
Rating: 4 out of 5
The packaging was a bit damaged
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Customer reviews of Casambu
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
Summary of reviews
Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.
Reviews 1, 2 and 4 stars
Reset filtersP
Rating: 4 out of 5
fast, compliant, thank you for your offer and the seriousness of the service
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M
Rating: 4 out of 5
The delivery was timely, goods in order. Unfortunately, the ordered dry separation toilet was delivered to a shipping shop instead of to my home.
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N
Rating: 2 out of 5
the package, poorly taped, arrived open, damaged, fortunately nothing was missing
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T
Rating: 1 out of 5
I will never use inconvenient shipping via parcel shop again
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G
Rating: 4 out of 5
Competitive prices with very fast shipping. Very courteous in communication. See you soon. Bye
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R
Rating: 4 out of 5
Fast delivery and excellent quality
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R
Rating: 4 out of 5
Very well-made guide, but it still lacks a bit of choice on the items for sale on the site to get the fifth star. The delivery time was a little long as well, with the Ascension weekend in between.
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C
Rating: 2 out of 5
Items came damaged
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D
Rating: 4 out of 5
Everything went great, I didn't have to follow up or anything, shipping was top and fast, too bad other service providers can't do that, keep it up
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F
Rating: 4 out of 5
Good product, much more efficient than the one we bought many years ago. Fast delivery. A bit high price
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C
Rating: 1 out of 5
I am sorry but unfortunately I am very disappointed with your product, because it does turn on very well but when I turn it off there is a white smoke that has come out of my lamp (borderline toxic) I had to take it out and extinguish the wick with water.
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R
Rating: 1 out of 5
My order has not arrived yet
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T
Rating: 4 out of 5
Package received on time.
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C
Rating: 4 out of 5
Super mini oven I was able to make cake and bread in no time, very practical. I recommend
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E
Rating: 4 out of 5
Good, a bit more choice and it will be perfect
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H
Rating: 4 out of 5
Hello. E-commerce with fast delivery. But does not listen to the customer for a delivery to the Boutté sorting center and not to the village sorting center. Regards.
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L
Rating: 4 out of 5
From ordering to delivery, everything went well. Thank you
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S
Rating: 4 out of 5
Top delivery
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C
Rating: 4 out of 5
Delivery received within 1 week. Product conforms, first recipe tested not great with a silicone taste. To retry
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A
Rating: 4 out of 5
this order is a gift for Christmas but I still unwrapped it and indeed it doesn't take up much space.
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P
Rating: 2 out of 5
The goods are unfortunately defective.
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S
Rating: 4 out of 5
Package well received, I can't wait to try my new items!
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E
Rating: 2 out of 5
An item was missing, I sent an email... still no response... disappointed.
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B
Rating: 4 out of 5
Top
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L
Rating: 4 out of 5
Very satisfied
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B
Rating: 4 out of 5
Delighted with my purchase! Arrived very quickly, not tested yet (Christmas gift) 5 stars pending the result. Thank you.
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S
Rating: 1 out of 5
Order not yet received. I will tell you what I think of the product when I finally have it in hand
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D
Rating: 4 out of 5
Overall very satisfied. The products are well packaged. Chronopost loses a star...
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C
Rating: 4 out of 5
I think very well, haven't unpacked the product yet, it's a gift.
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L
Rating: 4 out of 5
Quality products and express delivery
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L
Rating: 4 out of 5
Quality product a bit complex to use, deserves some simplifications that are easy to make for more practical use. As for the service from Casambou, it is top. Don't hesitate to call you for some clarification points in my case for precision on logistics
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P
Rating: 4 out of 5
Item conforms to the order. Fast delivery.
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F
Rating: 4 out of 5
Very very good item of good quality
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M
Rating: 4 out of 5
I haven't tested it yet.... I was pleasantly surprised by the quality and possibilities of this portable oven! Can't wait to try...
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V
Rating: 4 out of 5
Happy with my purchase but disappointed not to find a US/Europe plug adapter for the device that comes from the United States.
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C
Rating: 1 out of 5
No response received to my return request
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A
Rating: 4 out of 5
The order
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A
Rating: 4 out of 5
Very serious. Fast.
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D
Rating: 2 out of 5
The order was not complete. I reported it but still have not received the missing item.
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Response from Casambu
Hello Dominique,
We would like to once again apologize for the oversight during the shipment of your order. We hope that the delivery of the missing accessory went well and thank you for your understanding.
Best regards,
Ori and Aurel
The founders of Casambu
We would like to once again apologize for the oversight during the shipment of your order. We hope that the delivery of the missing accessory went well and thank you for your understanding.
Best regards,
Ori and Aurel
The founders of Casambu