Customer reviews of Casambu

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
5 1 424 93% 4 84 5% 3 6 0% 2 7 0% 1 7 0%

Summary of reviews

Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.

Reviews 1, 2 and 4 stars

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P
Pierre Yves C.
Rating: 4 out of 5
following a purchase from 11/01/2023
Great material arrived quickly in perfect condition despite very poor packaging in very bad condition upon delivery.
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Valrie S.
Rating: 4 out of 5
following a purchase from 05/01/2023
Perfect
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Marielle F.
Rating: 4 out of 5
following a purchase from 29/11/2022
Very satisfied with my order, the only downside is the condition of the package when I picked it up, the packaging was a bit fragile maybe...
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Francine G.
Rating: 4 out of 5
following a purchase from 02/12/2022
Speed of delivery, product conforms to the description
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Bernard G.
Rating: 4 out of 5
following a purchase from 27/11/2022
Good
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Philippe T.
Rating: 4 out of 5
following a purchase from 18/11/2022
Product as described
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F
Florent D.
Rating: 4 out of 5
following a purchase from 05/11/2022
Very pretty plates and of good quality, for camping and/or home for many years, very well packaged and with the little reusable card :-)
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Eleanor E.
Rating: 4 out of 5
following a purchase from 28/10/2022
Good service, good products! Received in a week.
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Gerard J.
Rating: 2 out of 5
following a purchase from 22/10/2022
My order Laundry bag × 2 I only received one For the rest nothing to say
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Response from Casambu
Hello Gérard, Thank you for your message. We are really sorry for the oversight. As exchanged by email, we have sent you another one as soon as possible. Thank you for your understanding and patience :). Ori and Aurel, the founders of Casambu.
R
Rémy C.
Rating: 4 out of 5
following a purchase from 27/08/2022
Well received on time and the item matches the image
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Benoît T.
Rating: 4 out of 5
following a purchase from 12/07/2022
Good product!! With the metal bar, it would have been worth five stars ⭐⭐⭐⭐⭐
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Sébastien D.
Rating: 4 out of 5
following a purchase from 15/06/2022
Shipping speed. Careful package content, in accordance with the order and the little attention: a personalized postcard. The products are of quality.
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Colette Woehrel C.
Rating: 4 out of 5
following a purchase from 10/06/2022
Very beautiful book
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Jean G.
Rating: 4 out of 5
following a purchase from 23/05/2022
Package received on time and in good condition
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Eric D.
Rating: 4 out of 5
following a purchase from 20/03/2022
Very well packaged and fast delivery.
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Killian L.
Rating: 4 out of 5
following a purchase from 20/12/2021
Simple and fast and we appreciated the little card with Omnia very nice.
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Stephanie B.
Rating: 4 out of 5
following a purchase from 19/12/2021
Impeccable service, top delivery, product conforms, price might be a bit high.
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Francoise C.
Rating: 4 out of 5
following a purchase from 19/12/2021
Everything went well. Thank you
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