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S
Rating: 5 out of 5
It was perfect!!
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Customer reviews of Casambu
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
Summary of reviews
Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
First order and great satisfaction. The products are of very good quality and the order tracking is just as good. I recommend!
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L
Rating: 5 out of 5
Perfect order tracking. A team that listens, top-notch
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H
Rating: 4 out of 5
Hello. E-commerce with fast delivery. But does not listen to the customer for a delivery to the Boutté sorting center and not to the village sorting center. Regards.
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R
Rating: 5 out of 5
Package not opened yet. But order was handled immediately, super nice contact from Ori, efficient for a locker change, fast delivery. Don't change anything, everything is fine!
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L
Rating: 4 out of 5
From ordering to delivery, everything went well. Thank you
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A
Rating: 5 out of 5
Great selection of cool items
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B
Rating: 5 out of 5
Perfect, don't change anything.
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A
Rating: 5 out of 5
Everything went well. Great article.
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I
Rating: 5 out of 5
Great service, thank you!
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D
Rating: 5 out of 5
everything is fine - the mugs are beautiful and the person I spoke to on the phone was very pleasant !! super happy!
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C
Rating: 5 out of 5
Top customer service! I had made a first order where I made a mistake in choosing the product. I was contacted to indicate that there might be an error on my order. The person I spoke to on the phone gave me product references to modify my order. I was able to correct my order and I received my package super quickly. Great, thank you very much for this top customer service! It's always a pleasure to order from Casambu!
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D
Rating: 5 out of 5
Service without problems and product matching my search, very interesting and timely price offer
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M
Rating: 5 out of 5
I bought a seat on sale on many sites. But I was attracted by Casambu direct. The order was processed quickly, the delivery went well. I hope my adventurer will appreciate her gift.
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R
Rating: 5 out of 5
Fast and compliant.
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I
Rating: 5 out of 5
Fast processing and without problems!
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V
Rating: 5 out of 5
Good quality products
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M
Rating: 5 out of 5
Great advice over the phone, and very accommodating with my order preparation before purchase! top
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P
Rating: 5 out of 5
Perfect, everything arrived very quickly. They even called me to let me know that there was a slightly torn package, asking if I still wanted it or not. I had a very very nice person on the phone. I recommend 1000%
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J
Rating: 5 out of 5
Hello, I had a problem with my order and after exchanging emails, we managed to find a satisfactory solution for everyone. I will be able to finalize my Christmas gifts without worry! Thank you again to the team for their listening ability. Have a great holiday season!
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M
Rating: 5 out of 5
beautiful selection of products great service
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F
Rating: 5 out of 5
I received my order very quickly, it's a coffee maker, a Christmas gift for my husband. The team is very professional and welcoming. I recommend.
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N
Rating: 5 out of 5
Fast delivery.
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S
Rating: 4 out of 5
Top delivery
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P
Rating: 5 out of 5
Order as described. Competitive price. I recommend.
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J
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
I love it. Pleasant welcome. Fast shipping and well packaged. Quality product
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C
Rating: 4 out of 5
Delivery received within 1 week. Product conforms, first recipe tested not great with a silicone taste. To retry
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B
Rating: 5 out of 5
Fast delivery and excellent product
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J
Rating: 5 out of 5
Great product and fast shipping. Thank you
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K
Rating: 5 out of 5
Friendly communication and efficient and careful shipping. I haven't tested the product or its longevity yet
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M
Rating: 5 out of 5
As described. Fast and well-protected shipping. Thank you.
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A
Rating: 5 out of 5
Quality product! I highly recommend
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O
Rating: 5 out of 5
Respect for the order Speed And a personalized note Thank you
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V
Rating: 5 out of 5
Products a bit expensive but nice
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E
Rating: 5 out of 5
Fast shipping, quality products.
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M
Rating: 5 out of 5
Super professional and very friendly.
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J
Rating: 5 out of 5
Very good advice, very professional.
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O
Rating: 5 out of 5
Order delivered very quickly. Groenenberg coffee maker as requested. Attentive customer service with personalized little notes. Well done.
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A
Rating: 4 out of 5
this order is a gift for Christmas but I still unwrapped it and indeed it doesn't take up much space.
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