Customer reviews of Casambu

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
5 1 424 93% 4 84 5% 3 6 0% 2 7 0% 1 7 0%

Summary of reviews

Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.

Reviews 2, 3, 4 and 5 stars

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M
Matthieu M.
Rating: 5 out of 5
following a purchase from 14/06/2025
Very good responsiveness for delivery and communication at every step is perfect
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Carole-Anne I.
Rating: 5 out of 5
following a purchase from 17/06/2025
Quality material, careful service. I completely recommend
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Gauthier R.
Rating: 5 out of 5
following a purchase from 19/06/2025
Fast, well packaged! We can't wait to go test our new kitchen equipment purchased from Casambu!
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 17/06/2025
Fast delivery
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Nelly L.
Rating: 5 out of 5
following a purchase from 16/06/2025
nothing to say!!! everything is fine!!
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J
Jose V.
Rating: 5 out of 5
following a purchase from 12/06/2025
Well received my orders, perfect condition and quality at the rendezvous Thank you!
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M
Marie Françoise O.
Rating: 5 out of 5
following a purchase from 12/06/2025
Super competitive and friendly
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Gerard S.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good quality, fast and serious.
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Oceane L.
Rating: 5 out of 5
following a purchase from 08/06/2025
Thank you, always perfect. Océane
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Bruno B.
Rating: 5 out of 5
following a purchase from 06/06/2025
Product as described, fast shipping, perfect
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Isabelle G.
Rating: 5 out of 5
following a purchase from 03/06/2025
Excellent service, thank you!
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A
Alain P.
Rating: 5 out of 5
following a purchase from 03/06/2025
top notch
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D
Didier P.
Rating: 5 out of 5
following a purchase from 02/06/2025
Fast, efficient.
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Vincent W.
Rating: 5 out of 5
following a purchase from 31/05/2025
Package conforms to the order, received quickly well packaged in recycled cardboard.... perfect!
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Laetitia S.
Rating: 5 out of 5
following a purchase from 01/06/2025
Great site, very professional, fast delivery with a handwritten note. I recommend this site as there is a lot of choice
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Bernard A.
Rating: 5 out of 5
following a purchase from 24/05/2025
Very serious company, package received quickly and well packaged
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Jean Pierre M.
Rating: 5 out of 5
following a purchase from 25/05/2025
Easy order on a clear and precise site. Package received quickly. We are currently testing it in our van and so far we are delighted! Thank you Casambu!
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Vicky H.
Rating: 5 out of 5
following a purchase from 25/05/2025
Fast and efficient service. Product arrived in perfect condition and eco-friendly packaging. Perfect!
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Anne R.
Rating: 5 out of 5
following a purchase from 22/05/2025
Very fast, thank you!
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Olivier Et Catherine C.
Rating: 5 out of 5
following a purchase from 20/05/2025
Friendly team and good advice. Thank you
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Eric M.
Rating: 5 out of 5
following a purchase from 19/05/2025
Super top, responsive, fast and very professional... what could be better.
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Tania P.
Rating: 5 out of 5
following a purchase from 17/05/2025
Very good items!!
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Patricia M.
Rating: 5 out of 5
following a purchase from 14/05/2025
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Didier R.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very good contact, I was even called back for an urgent delivery. The material is great. Thank you
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C
Christophe R.
Rating: 5 out of 5
following a purchase from 12/05/2025
Perfect. Fast, efficient and also a little personalized note in the package!
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Marie-Laure P.
Rating: 5 out of 5
following a purchase from 10/05/2025
Fast and serious
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Romain A.
Rating: 5 out of 5
following a purchase from 07/05/2025
Responsiveness and quality of products. Bravo Casambu
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Carine G.
Rating: 5 out of 5
following a purchase from 04/05/2025
Quality products
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Tristan G.
Rating: 5 out of 5
following a purchase from 06/05/2025
Friendly phone contact and the deadline is a success
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Philippe R.
Rating: 5 out of 5
following a purchase from 05/05/2025
Happy with the service and the product
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Pierre M.
Rating: 5 out of 5
following a purchase from 04/05/2025
Fast and well packaged, very reasonable price.
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Luc M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Always the quality, and always the card with the nice little note accompanying the package. Thank you!
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Vincent O.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect
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Catherine L.
Rating: 5 out of 5
following a purchase from 30/04/2025
Great! Fast shipping, in reused boxes too! Impeccable order, I highly recommend!
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Mireille C.
Rating: 5 out of 5
following a purchase from 26/04/2025
Order conforms to the description, good quality material, arrived well packaged. Delivery within the expected time, no unpleasant surprises.
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Loïc R.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very serious company, after a delivery error on the ordered product, the company Casambu sent me back the product regarding my initial order at no cost.
The service was quick and my contact was very welcoming.
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Sarah C.
Rating: 4 out of 5
following a purchase from 26/04/2025
Package well received, I can't wait to try my new items!
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Françoise B.
Rating: 5 out of 5
following a purchase from 24/04/2025
Everything was perfect... Small note, put ON the box that it's recycled... I almost refused the package because the image did not match what I had bought. Thank you and see you soon!!!
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Ragnhild S.
Rating: 5 out of 5
following a purchase from 19/04/2025
They really take environmental protection seriously.
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Annick D.
Rating: 5 out of 5
following a purchase from 19/04/2025
Highly recommended shop!
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