Customer reviews of Casambu

9,8 /10

Based on 1 528 published reviews

5 1 424 93% 4 84 5% 3 6 0% 2 7 0% 1 7 0%

Summary of reviews

Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.

Reviews 2, 4 and 5 stars

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Mickael M.

Published on 19/12/2023 à 18h20 following a purchase from 09/10/2023

The French press is a quality product and plastic-free, just like the packaging it arrived in.

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Julie F.

Published on 19/12/2023 à 17h32 following a purchase from 09/12/2023

Quality product and perfect service!

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Nicolas B.

Published on 19/12/2023 à 15h46 following a purchase from 09/12/2023

Perfect

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Hao Sian L.

Published on 19/12/2023 à 06h28 following a purchase from 09/10/2023

Perfect!

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Marie G.

Published on 19/12/2023 à 06h22 following a purchase from 08/12/2023

Beautiful products delivered quickly

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Carole L.

Published on 18/12/2023 à 19h18 following a purchase from 08/12/2023

Received quickly. Perfect packaging. Nothing to report. Keep it up

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Aline G.

Published on 17/12/2023 à 22h03 following a purchase from 07/12/2023

Perfect, order received very quickly.

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Emmanuelle V.

Published on 17/12/2023 à 18h38 following a purchase from 07/12/2023

Order delivered very quickly. The products received are gifts so I cannot give an opinion on their qualities

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Brigitte C.

Published on 17/12/2023 à 18h08 following a purchase from 07/12/2023

Very nice site, easy and pleasant navigation. Very fast delivery and appropriate nice packaging. Well done!

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Maxence R.

Published on 17/12/2023 à 12h07 following a purchase from 06/12/2023

Great site with more than fast delivery!

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Melvina M.

Published on 15/12/2023 à 13h24 following a purchase from 05/12/2023

nothing to report

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Patrick B.

Published on 14/12/2023 à 16h27 following a purchase from 04/12/2023

Serious

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Amandine G.

Published on 14/12/2023 à 06h52 following a purchase from 22/10/2023

Fast shipping, the little card is really nice and brings a smile, it shows the team's involvement, Casambu for equipping for big or small trips is great!

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Fanny V.

Published on 11/12/2023 à 08h37 following a purchase from 30/11/2023

Easy to read site, items conforming to my order, fast delivery, nothing to say

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Marie-Line B.

Published on 10/12/2023 à 13h59 following a purchase from 26/10/2023

Serious site, attentive, reactive, selling quality items. Already placed 2 orders, great satisfaction.

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Pierre E.

Published on 10/12/2023 à 12h23 following a purchase from 30/11/2023

Nothing to report

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Sylvie B.

Published on 09/12/2023 à 16h44 following a purchase from 27/11/2023

Items well packaged and parcel delivered quickly. Cannot give an opinion on the items as they are gifts for Christmas.

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Corinne P.

Published on 09/12/2023 à 10h58 following a purchase from 28/11/2023

Very nice experience with Casambu, fast delivery times, impeccable packaging and appreciated thank you note. I recommend without hesitation

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Annick L.

Published on 09/12/2023 à 10h20 following a purchase from 27/11/2023

Very well packaged parcel. Received on time. Very satisfied.

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Daniel O.

Published on 08/12/2023 à 10h38 following a purchase from 27/11/2023

fairly quick processing of my order, but the size of the candles leaves me pondering

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Yvette R.

Published on 06/12/2023 à 09h08 following a purchase from 26/11/2023

Very satisfied with my order. Since it's a Christmas gift, I don't have any feedback to give on the use yet.

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Matthieu B.

Published on 05/12/2023 à 20h57 following a purchase from 26/09/2023

A lost package issue quickly resolved, thank you Casambu. Top products!

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Martine M.

Published on 03/12/2023 à 20h10 following a purchase from 23/11/2023

Very quickly delivered! Product as described. Thank you

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Thomas L.

Published on 03/12/2023 à 18h49 following a purchase from 23/11/2023

Products, Services, Website... nothing to complain about, it's perfect.

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Luc M.

Published on 03/12/2023 à 17h31 following a purchase from 23/11/2023

Speed and quality. Thank you!

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Anonyme

Published on 03/12/2023 à 12h39 following a purchase from 24/09/2023

Excellent and generous people

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Sophie G.

Published on 03/12/2023 à 09h59 following a purchase from 23/11/2023

Delighted

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Mlanie P.

Published on 03/12/2023 à 00h09 following a purchase from 22/11/2023

Very well packaged parcel and personal note, I recommend

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Anonyme

Published on 02/12/2023 à 12h42 following a purchase from 23/09/2023

Excellent contact, carefully chosen and quality products. I love this shop where they constantly have new items selected with taste and common sense! I recommend it without hesitation!

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Valerie B.

Published on 02/12/2023 à 09h22 following a purchase from 21/11/2023

As usual, perfect, everything is well packaged, the items correspond exactly to the descriptions and always a little personal note in the package.

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Marie-Ellen B.

Published on 02/12/2023 à 06h45 following a purchase from 22/09/2023

Very happy with this purchase: both for the timeless aspect of the bottle, with its exposed raw materials (steel/rope) but the touch of modernity brought by the color, and for the sturdiness, even if it hasn't been tested yet. Comfortable dimensions, nice look, and optimal functionality (insulated, not tested yet). Very fast and efficient delivery / attentive customer relationship.

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Estelle A.

Published on 01/12/2023 à 15h19 following a purchase from 21/11/2023

Incredible company that offers useful products, sought after by customers but not easily found. Casambu also has pleasant and efficient customer service. I highly recommend Casambu!

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Camille M.

Published on 01/12/2023 à 09h26 following a purchase from 21/11/2023

Fast, reliable, and nice product

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Jordi S.

Published on 01/12/2023 à 06h17 following a purchase from 20/11/2023

Great! And thanks for the little attention (card) :-)

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Philippe J.

Published on 27/11/2023 à 19h43 following a purchase from 17/11/2023

Very good!

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Anthony D.

Published on 25/11/2023 à 07h48 following a purchase from 14/11/2023

Very satisfied. With special attention to the little note with the order. Thank you to the team. Good luck.

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Laurence B.

Published on 23/11/2023 à 11h49 following a purchase from 13/11/2023

Very good delivery tracking, quick and efficient contacts in case of postal delays, many original products. Perfect in every way.

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Marianne F.

Published on 21/11/2023 à 20h27 following a purchase from 11/11/2023

Very nice site, a lot of choices and fast delivery

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Katy M.

Published on 20/11/2023 à 18h14 following a purchase from 10/11/2023

Always on top

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Paul A.

Published on 18/11/2023 à 20h08 following a purchase from 08/11/2023

Perfect!!

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