Customer reviews of Casambu

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
5 1 424 93% 4 84 5% 3 6 0% 2 7 0% 1 7 0%

Summary of reviews

Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.

Reviews 3, 4 and 5 stars

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Benedicte M.
Rating: 5 out of 5
following a purchase from 19/12/2024
Small order confirmation issue resolved, easy and respectful communication. High-quality products, I am delighted with my purchase.
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Thomas D.
Rating: 5 out of 5
following a purchase from 13/12/2024
Quality service. Delivered on time. Very pleasant and professional person on the phone to answer questions.
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Marine M.
Rating: 5 out of 5
following a purchase from 18/12/2024
Great site for vanlifers.
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Typhenn T.
Rating: 5 out of 5
following a purchase from 19/12/2024
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Elise B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect, thank you! The mug was very popular!
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Lisa C.
Rating: 5 out of 5
following a purchase from 18/12/2024
Great service with fast delivery.
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Francine B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good quality of the products. Delivery times are respected especially during the holiday season.
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Agathe B.
Rating: 5 out of 5
following a purchase from 13/12/2024
The purchase went very well, the shipping was fast. A big thank you!
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Didier V.
Rating: 5 out of 5
following a purchase from 16/12/2024
Fast and compliant shipping!
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Sebastien V.
Rating: 5 out of 5
following a purchase from 16/12/2024
Great for the advice, availability and responsiveness of the team to all my requests. Thank you!
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Katy S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Top
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Priscilla S.
Rating: 5 out of 5
following a purchase from 13/12/2024
I loved ordering on the site, it's simple, the delivery was fast, no worries.
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Carole F.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything is great at Casumbu! The products, Ori and Aurel and the service!
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Emmanuelle G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good even if the delivery time was a bit long
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Evelyne M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good
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Camille P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Well packaged parcel and shipped very quickly Quality item
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Beatrice M.
Rating: 5 out of 5
following a purchase from 12/12/2024
It's a Christmas gift so I haven't received any feedback on the oven yet.
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Stephanie G.
Rating: 5 out of 5
following a purchase from 11/12/2024
I love it! Nice ideas, quality, fast delivery
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Brigitte L.
Rating: 4 out of 5
following a purchase from 11/12/2024
Delighted with my purchase! Arrived very quickly, not tested yet (Christmas gift) 5 stars pending the result. Thank you.
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Angelique A.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast and complete delivery.
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Mickael S.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great customer contact. Fast delivery
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Regnard V.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good, fast and efficient.
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Ludivine G.
Rating: 5 out of 5
following a purchase from 08/12/2024
THANK YOU FOR EVERYTHING, GREAT ATTENTIVE AND COMPETENT SERVICE
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Nathalie D.
Rating: 5 out of 5
following a purchase from 07/12/2024
Excellent
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Sarah D.
Rating: 5 out of 5
following a purchase from 06/12/2024
Super fast delivery
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Marc P.
Rating: 5 out of 5
following a purchase from 05/12/2024
Speed of delivery. Product and packaging in accordance. Thank you.
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Corinne B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good products faithful to the description.
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Paul Emmanuel M.
Rating: 5 out of 5
following a purchase from 04/12/2024
Super fast delivery, products well packaged, in accordance with the order. A flawless performance! Thank you Casambu
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Beatrice M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Everything is in accordance with the order
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Damien M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Overall very satisfied. The products are well packaged. Chronopost loses a star...
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Caroline K.
Rating: 4 out of 5
following a purchase from 01/12/2024
I think very well, haven't unpacked the product yet, it's a gift.
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Mireille B.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very satisfied
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Amanda B.
Rating: 5 out of 5
following a purchase from 29/11/2024
A great selection of nice and innovative products to make vanlife even more enjoyable! Careful and fast service. I hope my husband will love his gifts!
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Stephane M.
Rating: 5 out of 5
following a purchase from 30/11/2024
Always on top. Thank you
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François S.
Rating: 5 out of 5
following a purchase from 29/11/2024
A responsive team, quality products, an ergonomic site... Highly recommend without hesitation!
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Nathalie T.
Rating: 5 out of 5
following a purchase from 28/11/2024
Beautiful products, thank you
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Isabelle M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Order delivered quickly. These are always very practical items that can only be found at Casambu
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Lou S.
Rating: 4 out of 5
following a purchase from 28/11/2024
Quality products and express delivery
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Lionel R.
Rating: 4 out of 5
following a purchase from 25/11/2024
Quality product a bit complex to use, deserves some simplifications that are easy to make for more practical use. As for the service from Casambou, it is top. Don't hesitate to call you for some clarification points in my case for precision on logistics
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Jacky M.
Rating: 5 out of 5
following a purchase from 20/11/2024
Delivery conforms and very fast, all positive!
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