Customer reviews of Casambu

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 528 published reviews
5 1 424 93% 4 84 5% 3 6 0% 2 7 0% 1 7 0%

Summary of reviews

Casambu regularly delivers fast, reliable service with swift delivery times and careful, protective packaging that keeps items in excellent condition. Customers highlight clear product descriptions, well-designed site navigation, and quickly fulfilled orders, including gift cards delivered by email and responsive communication when questions arise. The store consistently receives praise for professional, friendly customer service, competitive prices, and careful handling from purchase to receipt. Many reviews mention consistent conformity to descriptions and high satisfaction with product quality and packing, including handwritten thank-you notes and thoughtful touches.

Reviews 4 and 5 stars

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Laure R.
Rating: 5 out of 5
following a purchase from 03/04/2024
Very satisfied, product meets my expectations. Thank you
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Tania C.
Rating: 5 out of 5
following a purchase from 31/01/2024
very attentive company, competent and impactful!!
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Claire D.
Rating: 5 out of 5
following a purchase from 25/03/2024
Top products, I am always delighted with my purchases!
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Anne Sophie P.
Rating: 5 out of 5
following a purchase from 31/01/2024
Choice of quality products that last over time. Keep going in this direction!
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John C.
Rating: 5 out of 5
following a purchase from 31/01/2024
Perfect!
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Sebastien H.
Rating: 5 out of 5
following a purchase from 30/03/2024
Deadline respected. Nothing to say
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Camille M.
Rating: 5 out of 5
following a purchase from 26/03/2024
I am completely satisfied with my shopping experience. Very good follow-up and exceptional welcome at the store during my package pickup.
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Jean-Pierre P.
Rating: 5 out of 5
following a purchase from 26/01/2024
As every time, I can only recommend Casambu. Delivery is fast, the package is sturdy and the goods well protected, the material is of good quality and the little note that accompanies it warms the heart. Thank you team
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Pascale C.
Rating: 5 out of 5
following a purchase from 26/03/2024
I received my omnia oven in 2 days, the team kindly guided me when I contacted them before the purchase, they are fast, efficient and friendly, a little personal note accompanied my order, I can't wait to enjoy my oven. I highly recommend, I discovered the site by chance, I will return!!
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Christine Richard D.
Rating: 5 out of 5
following a purchase from 23/03/2024
Perfect!
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Thomas B.
Rating: 5 out of 5
following a purchase from 18/03/2024
A responsive team, good material delivered without delay
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Sylvie G.
Rating: 4 out of 5
following a purchase from 17/03/2024
Arrived quickly and clean, I recommend this site
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Hugues P.
Rating: 5 out of 5
following a purchase from 17/01/2024
Fast and efficient
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Mélissa R.
Rating: 5 out of 5
following a purchase from 16/01/2024
I highly recommend, fast shipping, careful, very good product quality and a personal note with each order. Super, nothing to complain about!!
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Aline V.
Rating: 5 out of 5
following a purchase from 16/03/2024
Top-notch, fast and serious
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Isabelle B.
Rating: 5 out of 5
following a purchase from 15/03/2024
Quality of the package, speed, a personalized message for a great experience, I recommend
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Jean-Marc C.
Rating: 5 out of 5
following a purchase from 13/03/2024
Great! Speed of order processing, impeccable reception. Packaging of the package adapted to the order as packages are often oversized compared to the contents. Great!
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Veronique V.
Rating: 5 out of 5
following a purchase from 11/03/2024
Product meets my expectations
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Damien M.
Rating: 5 out of 5
following a purchase from 10/01/2024
Fast delivery and super product. I recommend
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Laure O.
Rating: 5 out of 5
following a purchase from 10/03/2024
Nothing to say but positive! Package arrived quickly with constant tracking, appreciated ecological approach, unexpected and very nice little card! I will order again if I need a product.
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Laure V.
Rating: 5 out of 5
following a purchase from 09/01/2024
A lot of choices and very pleasant packages to open, a real customer experience!
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Maïte E.
Rating: 5 out of 5
following a purchase from 08/03/2024
Casambu is a reliable site, good advice, quality, fast, careful, personalized shipping, we recommend with our eyes closed!!!
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Armelle G.
Rating: 5 out of 5
following a purchase from 05/03/2024
Beautiful quality items that I was able to choose thanks to a gift voucher. Perfect customer service that contacted me by phone because the delivery was delayed by a day. Careful package.
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Muriel V.
Rating: 5 out of 5
following a purchase from 06/03/2024
Fast shipping and beautiful lamp. Thank you
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Robert L.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good
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Mélodie G.
Rating: 4 out of 5
following a purchase from 05/01/2024
Overall, I am very satisfied with this brand. There was only one disappointment, it was the toaster, in one use it toasted strangely. Otherwise, I have not yet tested my last purchase. However, from a visual point of view, it is very beautiful.
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Raphael D.
Rating: 5 out of 5
following a purchase from 04/03/2024
Purchase of a Cadac stove, they responded very quickly to my questions about the item, so I placed an order and received the item very quickly, very well packaged, TOP TOP.
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Mounira H.
Rating: 5 out of 5
following a purchase from 04/03/2024
Nice catalog, easy process, delighted with my hot water bottle
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Laurent W.
Rating: 4 out of 5
following a purchase from 03/01/2024
Perfectly meets my needs and I greatly appreciate their selection of products. I deduct one star for the fact that they do not offer tax exemption for in-store purchases.
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Isabelle U.
Rating: 5 out of 5
following a purchase from 02/01/2024
Very nice French press coffee maker. Safe delivery and well packaged! I recommend without reservation!
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Valerie C.
Rating: 5 out of 5
following a purchase from 01/03/2024
Very happy with the product, it arrived quite quickly, it's perfect
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Marie S.
Rating: 5 out of 5
following a purchase from 02/03/2024
I love your site, and your kindness. This little note that accompanies your packages in thanks warms the heart.
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Frédéric S.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very nice and very useful site. I recommend
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Coralie G.
Rating: 5 out of 5
following a purchase from 29/02/2024
Well-stocked catalog, efficient delivery service
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Severine J.
Rating: 5 out of 5
following a purchase from 28/02/2024
Brilliant idea!! Product meets expectations. Very well made, practical, lightweight and not bulky. Very well packaged. First order on a site discovered by chance on which I do not regret my purchase also due to the speed of shipping and seriousness.
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Michel A.
Rating: 5 out of 5
following a purchase from 27/02/2024
Hello very well delivery correct happy with my purchase thank you very much sincerely
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Françoise R.
Rating: 5 out of 5
following a purchase from 27/02/2024
The products are of quality. The customer service is very responsive, showing great courtesy.
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Roxane D.
Rating: 5 out of 5
following a purchase from 28/12/2023
Fast shipping
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Danielle S.
Rating: 5 out of 5
following a purchase from 26/02/2024
Ease of ordering, easy contact and quick response Speed and easy tracking of delivery I prefer to work with a French company.
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Ludovic D.
Rating: 5 out of 5
following a purchase from 28/12/2023
Good items, good advice and fast delivery! Highly recommended (multiple purchases at the store and online).
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