English 
P
Rating: 5 out of 5
good product quickly
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Customer reviews of CAUJOLLE ROUES ET ROULETTES
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 271 published reviews
Summary of reviews
The online store is praised for its impressive product quality, with many customers highlighting the exact dimensions and materials of the items received, which match their expectations perfectly. The delivery service stands out as exceptionally fast and reliable, with numerous reviews noting that orders arrive within promised timeframes, often in record time. Customers appreciate the wide selection of products available, ensuring they find exactly what they need without errors.
Reviews 1, 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
Satisfied
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P
Rating: 5 out of 5
Item conforms to my use.
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F
Rating: 1 out of 5
I bought a set of four wheels for a chair, two of which are equipped with brakes. Unfortunately, the two wheels with brakes do not work at all: the locking system is ineffective and does not secure the chair. I had to put back the old wheels to be able to use the chair safely. Very disappointed with the quality of the product. Avoid if you are looking for reliable and secure wheels.
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Response from CAUJOLLE ROUES ET ROULETTES
Hello,
Thank you for your feedback. After reading your message, I better understand the situation: there seems to be a small confusion about the intended use of this product.
The wheels you purchased are specifically designed for fixed furniture, light handling on industrial floors, or suitcase repairs. Unfortunately, they are not suitable for equipping a seat or a chair.
Indeed, their tire is made of soft polyurethane to protect delicate floors. This essential softness means that the brake can slightly slip under the weight or impulse of a moving chair, which explains the lack of rigidity you noticed. For a chair, you need wheels that meet specific seating standards.
Although the product is not defective but simply unsuitable for your use, we do not want to leave you with a bad experience. I therefore propose that you return the set for a full refund so that you can equip yourself with compliant wheels for your chair.
Best regards,
The Caujolle team
Thank you for your feedback. After reading your message, I better understand the situation: there seems to be a small confusion about the intended use of this product.
The wheels you purchased are specifically designed for fixed furniture, light handling on industrial floors, or suitcase repairs. Unfortunately, they are not suitable for equipping a seat or a chair.
Indeed, their tire is made of soft polyurethane to protect delicate floors. This essential softness means that the brake can slightly slip under the weight or impulse of a moving chair, which explains the lack of rigidity you noticed. For a chair, you need wheels that meet specific seating standards.
Although the product is not defective but simply unsuitable for your use, we do not want to leave you with a bad experience. I therefore propose that you return the set for a full refund so that you can equip yourself with compliant wheels for your chair.
Best regards,
The Caujolle team
S
Rating: 5 out of 5
very good
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C
Rating: 5 out of 5
Perfect..... received items conform to the description and very fast delivery. I recommend
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B
Rating: 5 out of 5
fast service
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C
Rating: 5 out of 5
Very good.
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E
Rating: 5 out of 5
Respect for dates - good packaging
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M
Rating: 5 out of 5
Ultra-fast delivery, very pleasant contact with customer service, competitive price. Negative point: website not very intuitive especially for choosing the delivery method but their friendliness makes you forget the website experience
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D
Rating: 5 out of 5
No anomalies. Everything was correct
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C
Rating: 5 out of 5
Simple and effective! Everything I expected. I will return without hesitation.
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F
Rating: 5 out of 5
perfect in every way: delivery times, packaging
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L
Rating: 5 out of 5
The tires purchased for my hand truck fit perfectly! Very fast shipping, thank you
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B
Rating: 5 out of 5
Perfect and fast, thank you
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M
Rating: 5 out of 5
Excellent site. Serious.
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E
Rating: 5 out of 5
Very good quality. Very good shopping experience
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C
Rating: 5 out of 5
good quality/price ratio and very fast delivery
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J
Rating: 5 out of 5
Fast delivery, good quality product
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C
Rating: 5 out of 5
Products well explained on the site, quality and fast delivery. Very satisfied
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B
Rating: 5 out of 5
Overall compliant, but I did not expect plastic wheels - if that doesn't fit, I will replace them with metal wheels.
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V
Rating: 5 out of 5
VERY good site for those looking for wheels
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J
Rating: 5 out of 5
PERFECT
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L
Rating: 5 out of 5
The received item corresponds exactly to its description and perfectly meets my need. Moreover, I received it quickly without any issues. Thank you.
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M
Rating: 5 out of 5
Fast delivery product conforms to its description.
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M
Rating: 5 out of 5
Quality product conforming to the request. Careful shipping. Fast delivery.
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J
Rating: 5 out of 5
Respects the technical sheet
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D
Rating: 5 out of 5
Nothing to report, everything went well very satisfied
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A
Rating: 5 out of 5
5 out of 5
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H
Rating: 5 out of 5
Quality material
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C
Rating: 5 out of 5
Order without problem. Good quality products. Fast shipping
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J
Rating: 5 out of 5
Good communication, fast delivery and products as expected
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D
Rating: 5 out of 5
Delivery times respected Corresponds to what I wanted Very good value for money
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O
Rating: 5 out of 5
Product conforms
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J
Rating: 5 out of 5
*****
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L
Rating: 5 out of 5
Top product exactly what I ordered
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P
Rating: 5 out of 5
HYPER HYPER FAST DELIVERY THANK YOU
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N
Rating: 5 out of 5
Perfect. In every way compliant with the order. Satisfied
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A
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Good advice before purchase. Fast delivery. Compliant products
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