English 
M
Rating: 5 out of 5
Product as expected, fast delivery
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Customer reviews of CAUJOLLE ROUES ET ROULETTES
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 271 published reviews
Summary of reviews
The online store is praised for its impressive product quality, with many customers highlighting the exact dimensions and materials of the items received, which match their expectations perfectly. The delivery service stands out as exceptionally fast and reliable, with numerous reviews noting that orders arrive within promised timeframes, often in record time. Customers appreciate the wide selection of products available, ensuring they find exactly what they need without errors.
Reviews 1, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect I received my wheels very quickly
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O
Rating: 1 out of 5
Does not match the video shown on the item order, does not attach, forced to make a modification to be able to attach it
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Response from CAUJOLLE ROUES ET ROULETTES
Hello,
Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that the item does not fully satisfy you and that you had to make a modification to be able to attach it correctly.
We are surprised that the item does not match the presentation video on our site. We do not immediately see what could be different.
To help us identify the exact problem and improve our product, it would be extremely helpful if you could send us:
- Photos of the assembled item (or photos of the modification you had to make).
- Photos or a description of the place where the product does not attach as expected.
This would allow us to understand the discrepancy with our video and determine if a modification of our product or our instructions is necessary.
We are very committed to the quality of our items and your feedback is valuable. Thank you in advance for your help.
Best regards,
The Caujolle team
Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that the item does not fully satisfy you and that you had to make a modification to be able to attach it correctly.
We are surprised that the item does not match the presentation video on our site. We do not immediately see what could be different.
To help us identify the exact problem and improve our product, it would be extremely helpful if you could send us:
- Photos of the assembled item (or photos of the modification you had to make).
- Photos or a description of the place where the product does not attach as expected.
This would allow us to understand the discrepancy with our video and determine if a modification of our product or our instructions is necessary.
We are very committed to the quality of our items and your feedback is valuable. Thank you in advance for your help.
Best regards,
The Caujolle team
M
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Everything perfect!
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M
Rating: 4 out of 5
Nothing to report as expected
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J
Rating: 5 out of 5
The sale went very well. Product conforms to the announcement. I recommend. Thank you.
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J
Rating: 5 out of 5
Very good and very professional
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D
Rating: 5 out of 5
Yes 10/20
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C
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
PERFECT!
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J
Rating: 5 out of 5
Very good, nothing to complain about.
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I
Rating: 5 out of 5
They were the ones I needed
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Hello. Delighted with the product and the company's service. I made a mistake with the product size and they guided me on how to return it. It has been a pleasure. Thank you
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G
Rating: 5 out of 5
Good product..fast delivery.. Highly recommended
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C
Rating: 5 out of 5
COMPLIANT FAST DELIVERY; VERY GOOD
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J
Rating: 5 out of 5
Delivered on time and good product
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A
Rating: 5 out of 5
Product conforms to the description and seems to be of very good quality
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P
Rating: 5 out of 5
Serious quality speed
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D
Rating: 5 out of 5
product compliant with my request and delivered on time.
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J
Rating: 5 out of 5
Order and delivery fast. The product corresponds very well to my expectations. A big thank you to you.
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F
Rating: 3 out of 5
The product is in accordance with the description and my expectations, it's perfect. The delivery was deplorable, I had to call every day for almost a week, annoying...
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Response from CAUJOLLE ROUES ET ROULETTES
Hello,
We sincerely thank you for your feedback. We are delighted to learn that the product is in accordance with the description and your expectations, it's perfect!
However, we are sincerely sorry that your delivery experience was deplorable and annoying. We completely understand your frustration of having to call daily.
Rest assured, we have immediately provided detailed feedback to the concerned carrier so that they take the necessary measures to improve the quality of their services in your area.
For your information, we offer several delivery options on our site: DPD and Colissimo. It happens that some carriers are less efficient than others depending on geographical areas.
For your next order, we invite you to choose the other carrier available on our site. This will allow us to guarantee you a much better delivery experience.
Thank you again for your trust and we look forward to serving you again.
Best regards,
The Caujolle team
We sincerely thank you for your feedback. We are delighted to learn that the product is in accordance with the description and your expectations, it's perfect!
However, we are sincerely sorry that your delivery experience was deplorable and annoying. We completely understand your frustration of having to call daily.
Rest assured, we have immediately provided detailed feedback to the concerned carrier so that they take the necessary measures to improve the quality of their services in your area.
For your information, we offer several delivery options on our site: DPD and Colissimo. It happens that some carriers are less efficient than others depending on geographical areas.
For your next order, we invite you to choose the other carrier available on our site. This will allow us to guarantee you a much better delivery experience.
Thank you again for your trust and we look forward to serving you again.
Best regards,
The Caujolle team
M
Rating: 5 out of 5
Nothing to report, arrived quickly and within dimensions. The only problem, but that's on me, at the bearing level, I have a small overhang of 5 mm that keeps a gap between the wheel and the frame when tightening the axle.
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F
Rating: 5 out of 5
Well received my wheel and wheelbarrow inner tube, it's quality. Nothing to report, perfect.
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D
Rating: 5 out of 5
Delivery in accordance with the order and within the announced deadlines
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B
Rating: 5 out of 5
Clear and precise site with all dimensional characteristics. Short delay and careful packaging. Thank you. Best regards.
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S
Rating: 5 out of 5
Impeccable
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H
Rating: 5 out of 5
Order compliant
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G
Rating: 5 out of 5
Products correspond to my expectations
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L
Rating: 5 out of 5
Very good!
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J
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
It is very good.
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F
Rating: 5 out of 5
very good and very fast
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P
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Compliant in every way. Fast delivery
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A
Rating: 5 out of 5
Fast and efficient, I recommend 100%
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D
Rating: 5 out of 5
Very large choice of wheels which allowed me to find the one I needed, with a very fast delivery service. I recommend this establishment for its seriousness.
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E
Rating: 5 out of 5
Delivery on the scheduled day. Product compliant with the description
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D
Rating: 5 out of 5
Nothing to report
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