English 
P
Rating: 4 out of 5
good
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Customer reviews of CAUJOLLE ROUES ET ROULETTES
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 271 published reviews
Summary of reviews
The online store is praised for its impressive product quality, with many customers highlighting the exact dimensions and materials of the items received, which match their expectations perfectly. The delivery service stands out as exceptionally fast and reliable, with numerous reviews noting that orders arrive within promised timeframes, often in record time. Customers appreciate the wide selection of products available, ensuring they find exactly what they need without errors.
4 star reviews
Reset filtersJ
Rating: 4 out of 5
Everything perfect
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F
Rating: 4 out of 5
Good product, impeccable delivery
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P
Rating: 4 out of 5
-
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L
Rating: 4 out of 5
Delivery times respected Order compliant Good quality, just a defect on one of the wheels (striped surface)
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Response from CAUJOLLE ROUES ET ROULETTES
Hello,
Thank you very much for your positive feedback regarding our delivery times and the compliance of your order!
We take note of your comment regarding the striped surface on one of the wheels. Even though our steel rollers are robust, this visual defect should not be present. If you find that this hinders the proper rolling of your gate, please do not hesitate to send a photo to our customer service at [email protected]. We will gladly send you a new part.
Thank you very much for your trust and see you soon!
The Caujolle team
Thank you very much for your positive feedback regarding our delivery times and the compliance of your order!
We take note of your comment regarding the striped surface on one of the wheels. Even though our steel rollers are robust, this visual defect should not be present. If you find that this hinders the proper rolling of your gate, please do not hesitate to send a photo to our customer service at [email protected]. We will gladly send you a new part.
Thank you very much for your trust and see you soon!
The Caujolle team
S
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Products received on time. Well packaged. To see the quality, over time...
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M
Rating: 4 out of 5
good value for money and speed of service
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F
Rating: 4 out of 5
Hello. A bit long time between order and delivery. Perfect packaging, very good quality of the product. Serious, I recommend.
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N
Rating: 4 out of 5
Satisfied good quality
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T
Rating: 4 out of 5
Very serious company, good quality and fast shipping.
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M
Rating: 4 out of 5
After a wrong shipment, Caujolle contacted me because they noticed they had not sent the right item, without any action on my part. Good item shipped, return label for the wrong item. It's nice to see a serious sales company on the internet, and who still cares about doing a good job. Thank you
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P
Rating: 4 out of 5
The search is not always easy.
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J
Rating: 4 out of 5
despite a first reception with issues, satisfied because you showed great responsiveness
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D
Rating: 4 out of 5
very good just that I wanted the impeccable deadlines managed to reassemble
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T
Rating: 4 out of 5
Compliant with my expectations although the price is a bit high
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R
Rating: 4 out of 5
Everything was as expected. I will keep the site carefully.
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R
Rating: 4 out of 5
Upon receipt of the package, it was in good condition. The ordered wheels meet our expectations. Quick order and receipt. Serious company. Experience to renew.
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D
Rating: 4 out of 5
the material is compliant with the order, now I have to see about wear. thank you
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P
Rating: 4 out of 5
Item in perfect condition and matching the order
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J
Rating: 4 out of 5
Super
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M
Rating: 4 out of 5
Very satisfied overall
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J
Rating: 4 out of 5
Wheel conforms, delivery poor
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Response from CAUJOLLE ROUES ET ROULETTES
Hello, thank you for your feedback. We are glad that the wheel meets your expectations! We sincerely regret that the transport service was not up to par. For your next orders, do not hesitate to choose Colissimo when validating your cart for a smoother delivery experience. See you soon at Caujolle!
J
Rating: 4 out of 5
Serious company, fast and compliant products.
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G
Rating: 4 out of 5
This company did its job, namely satisfying the customer, and I thank them
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C
Rating: 4 out of 5
Hello, the wheels are very good but they are not silent as indicated in the description. I will therefore grease them one by one to eliminate the noise. Otherwise, it is the ideal product for my cabinets.
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Response from CAUJOLLE ROUES ET ROULETTES
Thank you for your trust in your cabinets! We take note of your comment about the noise. Greasing is a good solution to smooth the movement, but if the problem persists, know that we are here to listen to you by phone (our number is at the bottom of the site) to find a solution together. Have a very good day!
S
Rating: 4 out of 5
Order meets my expectations.
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M
Rating: 4 out of 5
Compliant with expected use. Fast delivery
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E
Rating: 4 out of 5
Well received, I still need 3 identical models.
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N
Rating: 4 out of 5
Everything arrived well, not used yet, nothing to complain about so far
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H
Rating: 4 out of 5
Nockel
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A
Rating: 4 out of 5
Nothing to report in particular. The products meet my expectations.
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M
Rating: 4 out of 5
Nothing to report as expected
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H
Rating: 4 out of 5
Easy to handle cart. Too bad there is no bottom to prevent small items from falling out
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J
Rating: 4 out of 5
It was perfect
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N
Rating: 4 out of 5
Everything is going very well
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J
Rating: 4 out of 5
Well advised. Compliant with the product
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P
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
The package was supposed to be delivered to my home between 8 AM and 11 AM; I waited only to go pick it up at a relay point.
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Response from CAUJOLLE ROUES ET ROULETTES
Hello,
Thank you very much for your feedback. We sincerely apologize for the inconvenience caused by the delivery not meeting our standards.
Your comment is valuable. We will forward it immediately to our designated carrier so that they can correct and enhance the quality of their service.
We assure you that we are taking note of your remark in our continuous improvement process.
The Caujolle team
Thank you very much for your feedback. We sincerely apologize for the inconvenience caused by the delivery not meeting our standards.
Your comment is valuable. We will forward it immediately to our designated carrier so that they can correct and enhance the quality of their service.
We assure you that we are taking note of your remark in our continuous improvement process.
The Caujolle team
J
Rating: 4 out of 5
perfect product
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