Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Great team, very professional, perfect products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2020
Given the type of product and the amount of the order, the lack of attention during preparation is really disappointing (a product was forgotten).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
The site is easy to use. Delivery is impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
the site is well designed, the presentation in the refrigerated box is perfect and the delivery was made on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
The site is easy to use, clear and well organized.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Everything is perfect except for a small delivery problem (chronofresh).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2020
Delivery was very fast, especially during the holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
very fast fresh delivery. good selection.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Nice and cosy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Perfect site, clear explanation and transparency on the origins of caviar!
First purchase completely satisfied Small technical problem: as soon as you consult an article, it is automatically put in the basket. ( at least on iOS )
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2020
Simple, Clear, Top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
The site is clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
As far as internet sales are concerned, I can only express my satisfaction; delivery was on time and of impeccable quality.
I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
Instinctive website, fast delivery, very good product ... but a bit expensive, and it's a shame that you can't choose your delivery day (this forced me to place my order just before the date when I could pick up the product, and not before).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
better communication, otherwise very good delivery and interesting product, we will try again thank you happy holidays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Order placed at the last minute, delivered the next day for Christmas dinner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Fast, punctual delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Nothing to complain about, exceptional product, fast order, top delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Clear - precise - easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
A pure marvel! The parcel arrived very quickly and was very fresh. The products are delicious and we will gladly visit your factory. Many thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
very good for my entire order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very clear and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Well-documented and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Easy ordering and fast, well-protected shipping thanks to chronofresh.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
2nd order on this site. Very satisfied with the answer to my question during a phone call for my 2nd order. Very fast and careful delivery. I will return without hesitation.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2020
No freezer blocks in the packaging, the boxes arrived at room temperature, not refrigerated. Did this affect the quality of the products?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Perfect delivery and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Very good product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
user-friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Fast, careful delivery. However, given the price and quantity ordered, it would have been nice if the caviar had come with a spoon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Good value for money. Good order tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Site not very ergonomic but serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
I had a very wide choice and decided on the "Caviar Osciètre Signature". An excellent product that delighted our taste buds during an aperitif! I give it 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Products nothing to say On the other hand request delivery to another person for Christmas gift so I specified that the invoice was addressed elsewhere and not done Very disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
perfect very good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Site delivery perfect products some disappointing
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