Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Easy access
Translated reviews
Response from Caviar de Neuvic
Thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
Ras.
Translated reviews
Response from Caviar de Neuvic
Thank you, and don't hesitate to sign up for our newsletter!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
No comments, the stars are enough...
Translated reviews
Response from Caviar de Neuvic
Thank you very much, and don't hesitate to sign up for our newsletter!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2017
delivery time not respected
Translated reviews
Response from Caviar de Neuvic
After reviewing your order and delivery, we apologize and understand your dissatisfaction. We will also take into account the relevance of your comment. Until now, we did not send parcels to the post office on Fridays. As Monday January 1 was a public holiday, your parcel left our warehouses on January 2 and arrived at its destination on January 4.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2017
Site not very explicit. I had to phone to get some explanations. I would have appreciated more details about the taste and why not suggest another alternative. Obvious lack of advice. CM
Translated reviews
Response from Caviar de Neuvic
Hello, thank you for your constructive comment. We are currently working on improving our website and product information sheets. We'll take your comment into account. Thank you very much.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Welcoming site but buggy at times
Translated reviews
Response from Caviar de Neuvic
We are currently working on the website, thank you very much for your comment.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
I'm sorry I can't get delivery in Switzerland. It makes ordering so complicated!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
easy access very good
Translated reviews
Response from Caviar de Neuvic
Thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
Very good
Translated reviews
Response from Caviar de Neuvic
Thank you very much!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2017
Pretty well designed
Translated reviews
Response from Caviar de Neuvic
Thank you very much! We hope you enjoyed the Baeri Signature Caviar and Caviar Butter.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
Correct without more. Nothing transcendent.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
Very good
Translated reviews
Response from Caviar de Neuvic
Thank you, and don't hesitate to sign up for our newsletter!
We use cookies for audience measurement and improving user experience.