Customer reviews of Caviar de Neuvic

9,5 /10

Based on 1 489 published reviews

5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 03/01/2022 à 18h57 following a purchase from 14/12/2021

Clear website, fast delivery.

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Acheteur Vérifié

Published on 02/01/2022 à 14h35 following a purchase from 17/12/2021

very satisfied with all criteria

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Acheteur Vérifié

Published on 02/01/2022 à 08h33 following a purchase from 24/12/2021

Despite a few problems with billing, everything is going very well.

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Acheteur Vérifié

Published on 30/12/2021 à 22h14 following a purchase from 21/12/2021

Easy-to-use site

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Acheteur Vérifié

Published on 29/12/2021 à 18h12 following a purchase from 15/12/2021

Very good, as every year. I recommend it.

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Acheteur Vérifié

Published on 29/12/2021 à 16h52 following a purchase from 21/12/2021

User-friendly and easy to use

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Acheteur Vérifié

Published on 29/12/2021 à 15h46 following a purchase from 21/12/2021

Nothing to say, it was perfect, including the packaging for delivery!

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Acheteur Vérifié

Published on 29/12/2021 à 14h59 following a purchase from 21/12/2021

Excellent product and service. Impressive delivery even 2 days before Christmas.

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Acheteur Vérifié

Published on 29/12/2021 à 13h57 following a purchase from 21/12/2021

A RANGE OF GOOD, VARIED PRODUCTS THAT EVERYONE LOVES.

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Acheteur Vérifié

Published on 29/12/2021 à 07h52 following a purchase from 20/12/2021

very good very fast and careful delivery

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Acheteur Vérifié

Published on 28/12/2021 à 20h12 following a purchase from 19/12/2021

The service is perfect, but I haven't received the mother-of-pearl spoons. Could you please send them to me. As for the rest, nothing to say.

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Acheteur Vérifié

Published on 28/12/2021 à 18h39 following a purchase from 20/12/2021

Different buyer and recipient not easy to find on the site.

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Acheteur Vérifié

Published on 28/12/2021 à 15h59 following a purchase from 20/12/2021

Top!

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Acheteur Vérifié

Published on 28/12/2021 à 10h09 following a purchase from 18/12/2021

The site is well designed, easily accessible and the delivery is perfect and fast.

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Acheteur Vérifié

Published on 27/12/2021 à 18h17 following a purchase from 18/12/2021

To discover

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Acheteur Vérifié

Published on 27/12/2021 à 11h47 following a purchase from 17/12/2021

clear site, quick order (too quick, forgot to enter the discount code and called the phone to confirm discount ok)

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Acheteur Vérifié

Published on 27/12/2021 à 10h35 following a purchase from 17/12/2021

Everything is perfect

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Acheteur Vérifié

Published on 26/12/2021 à 20h53 following a purchase from 18/12/2021

Perfect

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Acheteur Vérifié

Published on 26/12/2021 à 20h13 following a purchase from 15/12/2021

Fast and accurate shipping

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Acheteur Vérifié

Published on 25/12/2021 à 17h30 following a purchase from 01/12/2021

Good choice of products, easy ordering and careful delivery.

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Acheteur Vérifié

Published on 25/12/2021 à 16h04 following a purchase from 12/12/2021

Perfect for me

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Acheteur Vérifié

Published on 24/12/2021 à 16h30 following a purchase from 16/12/2021

Sevruga Very good

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Acheteur Vérifié

Published on 23/12/2021 à 15h06 following a purchase from 15/12/2021

Having had a problem on the site, I called customer service who very kindly finalized my order. Delivery times respected, fresh truck, careful packaging.

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Acheteur Vérifié

Published on 20/12/2021 à 15h31 following a purchase from 07/12/2021

Superb 🤩

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Acheteur Vérifié

Published on 17/12/2021 à 09h19 following a purchase from 27/11/2021

Impeccable!

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Acheteur Vérifié

Published on 16/12/2021 à 21h46 following a purchase from 06/12/2021

as always excellent

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Acheteur Vérifié

Published on 16/12/2021 à 18h35 following a purchase from 07/12/2021

No problem and very fast

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Acheteur Vérifié

Published on 16/12/2021 à 17h50 following a purchase from 06/12/2021

Quality welcome and excellent service

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Acheteur Vérifié

Published on 16/12/2021 à 17h37 following a purchase from 07/12/2021

Nothing to report

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Acheteur Vérifié

Published on 16/12/2021 à 14h07 following a purchase from 04/12/2021

Catastrophic delivery: parcel left for no reason in the entrance of the building without any contact from the deliveryman with me! Scandalous

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Acheteur Vérifié

Published on 15/12/2021 à 15h01 following a purchase from 05/12/2021

Professional and fast... and delicious!

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Acheteur Vérifié

Published on 14/12/2021 à 14h21 following a purchase from 04/12/2021

the site is very ergonomic and intuitive

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Acheteur Vérifié

Published on 14/12/2021 à 14h07 following a purchase from 05/12/2021

Perfect delivery.

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Acheteur Vérifié

Published on 14/12/2021 à 13h25 following a purchase from 01/12/2021

Easy to find everything you wanted.

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Acheteur Vérifié

Published on 11/12/2021 à 15h24 following a purchase from 03/12/2021

Perfect delivery, deadlines, conditions

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Acheteur Vérifié

Published on 10/12/2021 à 16h17 following a purchase from 02/12/2021

Well, that's just great.

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Acheteur Vérifié

Published on 09/12/2021 à 18h36 following a purchase from 01/12/2021

Great for speed and packaging. Not yet tasted.

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Acheteur Vérifié

Published on 08/12/2021 à 16h25 following a purchase from 27/11/2021

THERE MAY BE PROBLEMS, WE TRY TO CATCH THE UNHAPPY CUSTOMER, BUT WE DON'T SEND HIM ADVERTISING.

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Response from Caviar de Neuvic Published on 09/12/2021

Hello, Unfortunately, our carrier has experienced a delay with one of their trucks and your delivery has been delayed. First of all, I would like to apologize for this delay in delivery. Despite our efforts to guarantee the best possible delivery, our carrier Chronofresh sometimes experiences distribution problems. I would like to inform you that Chronofresh keeps parcels in refrigerated hubs and trucks in order to respect the cold chain. To ensure this, if you wish, we can ask for the temperature curves of your parcel to be tracked. To assure you of this, if you wish, we can ask for the temperature curves of your parcel to be tracked. If you allow us to do so, we will contact you shortly by email for a commercial gesture. Best regards,

Acheteur Vérifié

Published on 07/12/2021 à 17h30 following a purchase from 26/11/2021

A very good house to recommend for its excellent caviar.

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Acheteur Vérifié

Published on 07/12/2021 à 16h14 following a purchase from 25/11/2021

very fast order processing and perfect condition of parcel

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