Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 2 and 5 stars

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D
Dominique F.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very good
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C
Catherine D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Everything was perfect
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that your experience was very appreciated.

Best regards,
Customer service
Caviar de Neuvic
D
Danielle P.
Rating: 5 out of 5
following a purchase from 16/12/2025
very good value for money; delivery always precise. Great variety of products.
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Patrick B.
Rating: 5 out of 5
following a purchase from 26/11/2025
High quality product that satisfied the entire audience
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that our products were very appreciated and we hope to see you again soon.

Best regards,
Customer service
Caviar de Neuvic
Y
Yves B.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that your experience was very satisfactory and we hope to continue offering you pleasant tastings.

Best regards,
Customer service
Caviar de Neuvic
D
Danielle A.
Rating: 5 out of 5
following a purchase from 18/12/2025
The taste, the quality, and the service. Everything is perfect
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that your experience was greatly appreciated and hope to continue offering you pleasant tastings.

Best regards,
Customer service
Caviar de Neuvic
T
Tantot C.
Rating: 5 out of 5
following a purchase from 02/12/2025
10 out of 10
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your feedback. We are delighted that your experience met your expectations and hope to continue introducing you to wonderful tastings.

Best regards,
Customer service
Caviar de Neuvic
B
Bernard D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect service!
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your feedback. We are delighted that your experience met your expectations and hope to continue introducing you to wonderful tastings.

Best regards,
Customer service
Caviar de Neuvic
B
Bernard R.
Rating: 2 out of 5
following a purchase from 16/12/2025
Disappointed with the beluga reserve, I expected better in terms of fat and aromatic complexity and length on the palate.
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Response from Caviar de Neuvic
Hello,

Thank you for taking the time to share your feedback. We are sorry that our beluga caviar reserve did not meet your expectations. Your feedback is valuable and helps us constantly improve the quality of our products. Please feel free to contact us directly to discuss further. We hope to have the opportunity to fully satisfy you during your next tasting.

Best regards,
The Caviar de Neuvic team
T
Therese L.
Rating: 5 out of 5
following a purchase from 15/12/2025
Excellent
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Response from Caviar de Neuvic
Hello,

Thank you very much for your message. We are thrilled that you enjoyed your experience and will be happy to continue providing you with exceptional gourmet moments.

Best regards,
Customer service
Caviar de Neuvic
V
Valérie G.
Rating: 5 out of 5
following a purchase from 16/12/2025
Yum, it was delicious, we will order again as soon as the opportunity arises
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Response from Caviar de Neuvic
Hello,

Thank you for your feedback, and we are delighted that your experience was so pleasant. We look forward to offering you more refined tastings and exceptional moments with our products.

Best regards,
Customer service
Caviar de Neuvic
A
Annick B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Excellent caviar. Perfect delivery
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Philippe C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Efficiency, speed, and quality
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Response from Caviar de Neuvic
Hello,

We thank you for your feedback and are delighted that your experience was so pleasant. We hope to continue offering you refined tastings and exceptional moments with our products.

Best regards,
Customer service
Caviar de Neuvic
D
Didier N.
Rating: 5 out of 5
following a purchase from 17/12/2025
Respect for the cold chain. Serious transport and driver calls before arriving.
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that the respect of the cold chain, the quality of the transport, and the punctuality of our driver fully met your expectations.

Best regards,
Customer service
Caviar de Neuvic
C
Chantal F.
Rating: 5 out of 5
following a purchase from 16/12/2025
An excellent caviar with a good quality-price ratio
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Response from Caviar de Neuvic
Hello,

Thank you for your feedback. We are delighted that you enjoyed your experience and will be happy to continue to introduce you to the excellence of our products.

Best regards,
Customer service
Caviar de Neuvic
M
Marie-Cécile D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect!
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Yves B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Caviar received quickly. Cold chain respected. Not tasted yet.
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that the respect of the cold chain, the quality of the transport, and the punctuality of our driver fully met your expectations. We invite you to share your tasting impressions as soon as you have tasted our product.

Best regards,
Customer service
Caviar de Neuvic
J
Jean-François T.
Rating: 5 out of 5
following a purchase from 06/12/2025
Received on the scheduled date. Excellent product
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that the quality of the transport fully met your expectations.

Best regards,
Customer service
Caviar de Neuvic
C
Chantal W.
Rating: 5 out of 5
following a purchase from 11/12/2025
I really enjoyed it and the pleasure was shared by my guests, I think it will create followers!! I will renew..
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Response from Caviar de Neuvic
Hello,

A big thank you for your feedback. We are delighted that our products contributed to a wonderful experience and we will be happy to surprise you again with their finesse.

Best regards,
Customer service
Caviar de Neuvic
N
Nicolas H.
Rating: 5 out of 5
following a purchase from 17/12/2025
Extra
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J
Jeanne D.
Rating: 2 out of 5
following a purchase from 11/12/2025
Problem +++ with Chronopost
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Response from Caviar de Neuvic
Hello,

Thank you for taking the time to share your experience. We are sorry to hear about the difficulties encountered with Chronopost. Your satisfaction is our priority, and we are working closely with our partners to ensure optimal delivery. Please feel free to contact us directly so that we can assist you better.

Sincerely,
The Caviar de Neuvic team
M
Marie Claude V.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very good product, impeccable presentation, perfect delivery
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Response from Caviar de Neuvic
Hello,

A big thank you for your feedback. We are delighted that our products contributed to a wonderful experience and we will be happy to surprise you again with their finesse.

Best regards,
Customer service
Caviar de Neuvic
C
Claudine D.
Rating: 5 out of 5
following a purchase from 10/12/2025
Perfect
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C
Claudine C.
Rating: 5 out of 5
following a purchase from 13/12/2025
Order delivered quickly
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Response from Caviar de Neuvic
Hello,

Thank you for your feedback. We are pleased that your order arrived quickly and hope that our products fully satisfied you.

Best regards,
Customer service
Caviar de Neuvic
S
Serge D.
Rating: 5 out of 5
following a purchase from 15/12/2025
top
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H
Hélène D.
Rating: 5 out of 5
following a purchase from 02/12/2025
What is great about NEUVIC caviar is that the quality is always there! It has become the basis of every festive meal for us. Bravo!
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Response from Caviar de Neuvic
Hello,

Thank you very much for your message! We are delighted that Caviar de Neuvic has become a staple of your festive meals and that its quality continues to satisfy you. Your compliments touch us greatly.

Best regards,
Customer service
Caviar de Neuvic
H
Henri M.
Rating: 1 out of 5
following a purchase from 27/11/2025
Very disappointed this year. The caviar suffered from delivery, unusual texture and flavor. Shipped on 16/12 received on 22/12 after 3 days stuck waiting.
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A
Alain L.
Rating: 5 out of 5
following a purchase from 16/11/2025
Arrived on the promised day. Perfect packaging
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Response from Caviar de Neuvic
Hello,

We are pleased to hear that the delivery went smoothly.

Best regards,
Customer service
Caviar de Neuvic
D
Dominique T.
Rating: 5 out of 5
following a purchase from 23/10/2025
Respect for the delivery date, excellent quality products with very good shelf life.
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that your first experience with our products was very satisfactory and we hope to continue offering you wonderful tastings.

Best regards,
Customer service
Caviar de Neuvic
D
Dominique E.
Rating: 5 out of 5
following a purchase from 07/12/2025
Order delivered on the scheduled date, in good packaging. We tasted the products on Christmas Eve. Excellent. I recommend the lobster butter.
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Response from Caviar de Neuvic
Hello,

Thank you very much for your feedback. We are delighted that your experience with our products was very satisfactory and hope to continue offering you wonderful tastings.

Best regards,
Customer Service
Caviar de Neuvic
J
Jerome D.
Rating: 5 out of 5
following a purchase from 14/12/2025
Always perfect, well done
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Response from Caviar de Neuvic
Hello,

Thank you for your feedback. We wish you a wonderful end of year celebration!

Best regards,
Customer Service
Caviar de Neuvic
D
Dominique M.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect transaction. Package conforms to the order, delivery times and methods respected.
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Response from Caviar de Neuvic
Hello,

Thank you for your feedback. We wish you a wonderful end of year celebration!

Best regards,
Customer Service
Caviar de Neuvic
M
Marie Jose B.
Rating: 5 out of 5
following a purchase from 15/12/2025
Fast and careful shipping, very good products, very nice discovery!
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Response from Caviar de Neuvic
Thank you very much for your review! We are delighted that your experience with our products pleased you.

Caviar de Neuvic Customer Service
N
Nathalie D.
Rating: 5 out of 5
following a purchase from 09/12/2025
Always excellent products with top-notch delivery service.
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Response from Caviar de Neuvic
Thank you very much for your loyalty! We are delighted that your experience with our products always pleases you.

Caviar de Neuvic Customer Service
F
Frédéric L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Grains a bit small but slightly crunchy delivering delicate notes of hazelnuts and iodine
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that you appreciated the delicate notes of hazelnut and iodine. Indeed, the size of the grains can vary depending on the species.

Caviar de Neuvic Customer Service
J
Jean-Gabriel A.
Rating: 5 out of 5
following a purchase from 29/11/2025
A delivery problem stuck in Brive resolved in record time by courier thanks to the Parisian shop.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that your delivery problem was resolved quickly and that our team was able to satisfy you.

Caviar de Neuvic Customer Service
A
Andre L.
Rating: 5 out of 5
following a purchase from 13/12/2025
Excellent
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A
Alain C.
Rating: 5 out of 5
following a purchase from 24/11/2025
Perfect !!!
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F
François L.
Rating: 5 out of 5
following a purchase from 13/12/2025
Super
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M
Mathieu C.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect.
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