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A
Rating: 4 out of 5
Well done site but I had a problem with the discount code.
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Customer reviews of Caviar de Neuvic
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
Summary of reviews
The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
Reviews 1, 3, 4 and 5 stars
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Rating: 3 out of 5
problem at the time of the order at the beginning, confusion between address of invoicing and address of delivery. the parcel was delivered to the bad address, then it took one week to receive caviar at the good place. Neuvic was reagent by e-mail and present pat telephone but nothing made there has made.
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A
Rating: 5 out of 5
Efficient packaging
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A
Rating: 5 out of 5
Everything was perfect! Order, delivery, product.
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A
Rating: 5 out of 5
Easy to reach. Very informative responses
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Rating: 5 out of 5
Just one problem: A taste of too little Excellent product. We'll be sure to visit you next time we're in Périgueux.
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A
Rating: 5 out of 5
Very pleasant discovery of your production. Very good service: parcels and deliveries.
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A
Rating: 5 out of 5
Pleasant and informative site
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Rating: 5 out of 5
Hello, I wanted to place my order before 31/12 but it didn't work with my password... I was able to place my order with the Neuvic caviar (which I've already had a chance to taste) among other things, but I haven't yet tasted the bottarga (thanks for the explanation on the phone).)I won't tell you about the scrambled eggs with fleur de sel and Périgord black truffle or the dried caviar, because you just have to live the experience... as my daughter says: "maman, you don't have to wait for a special event to enjoy exceptional dishes, eat them in front of the TV... thank you for your responsiveness, the parcel arrived well wrapped and well protected very quickly. I look forward to visiting you.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Well done to the Neuvicois.
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A
Rating: 5 out of 5
Buying on the site is very pleasant and easy: the different products are presented in the form of a spinner; you'd like to taste everything, but you really need to have the means to do so! Excellent products that are far from being democratized! Chrono-fresh delivery is impeccable! Overnight delivery! Nothing to complain about!
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A
Rating: 5 out of 5
Completely satisfied: fast delivery, excellent packaging, delicious product.
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Rating: 5 out of 5
All right!
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Rating: 5 out of 5
A site where it's easy to find the product you're looking for. What's more, the products are well described to help you make your choice. Delivery is fast and the products are well preserved in a cool place. No worries!!!
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A
Rating: 5 out of 5
Speed, quality and a warm welcome are the hallmarks of your home.
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Rating: 5 out of 5
Perfect: order arrived in time for New Year's Eve, even though I had placed it after the deadline, and in excellent condition. Having left the region last summer, what a pleasure to find the excellent products of Caviar de Neuvic. I highly recommend
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Rating: 5 out of 5
I had difficulties at the time of the payment I finished my purchase with the telephone
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Rating: 5 out of 5
Easy to order and products matching descriptions.
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Rating: 1 out of 5
2 boxes ordered , 2 boxes invoiced , 1 box received !!!!! Claim already made!
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Rating: 5 out of 5
good quality caviar, perfect delivery
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Rating: 3 out of 5
Caviar de Neuvic can't help it: I can't navigate, I can barely swim.
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A
Rating: 5 out of 5
Highly ergonomic
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A
Rating: 5 out of 5
easy to navigate and order.
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A
Rating: 5 out of 5
Great team, very professional, perfect products
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Rating: 3 out of 5
Given the type of product and the amount of the order, the lack of attention during preparation is really disappointing (a product was forgotten).
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Rating: 5 out of 5
The site is easy to use. Delivery is impeccable.
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Rating: 5 out of 5
the site is well designed, the presentation in the refrigerated box is perfect and the delivery was made on time
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Rating: 5 out of 5
The site is easy to use, clear and well organized.
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Rating: 5 out of 5
Everything is perfect except for a small delivery problem (chronofresh).
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Rating: 5 out of 5
Delivery was very fast, especially during the holiday season.
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Rating: 5 out of 5
very fast fresh delivery. good selection.
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Rating: 4 out of 5
Nice and cosy
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Rating: 5 out of 5
Perfect
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Rating: 4 out of 5
Perfect site, clear explanation and transparency on the origins of caviar!
First purchase completely satisfied Small technical problem: as soon as you consult an article, it is automatically put in the basket. ( at least on iOS )
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First purchase completely satisfied Small technical problem: as soon as you consult an article, it is automatically put in the basket. ( at least on iOS )
A
Rating: 5 out of 5
Simple, Clear, Top
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Rating: 4 out of 5
The site is clear.
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Rating: 4 out of 5
As far as internet sales are concerned, I can only express my satisfaction; delivery was on time and of impeccable quality.
I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
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I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
A
Rating: 4 out of 5
Instinctive website, fast delivery, very good product ... but a bit expensive, and it's a shame that you can't choose your delivery day (this forced me to place my order just before the date when I could pick up the product, and not before).
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A
Rating: 4 out of 5
better communication, otherwise very good delivery and interesting product, we will try again thank you happy holidays
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