Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
perfect delivery, haven't tasted the product yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
The product was very nicely presented and very tasty. Very good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
PERFECT AS ALWAYS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
The site is very easy to navigate and quick to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
the site is well designed, making it easy to find the information you need
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Easy, intuitive navigation. Clear explanation of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
The site is clear and the descriptions fairly informative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Arrival within 24 hours. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Quality products and perfect delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
simple and super fast, excellent .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Excellent products, excellent house. Very friendly welcome on site. A visit not to be missed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Efficient quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
excellent quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Easy ordering and fast delivery, well packaged and very fresh.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
This is our third order and we're still just as satisfied with the ultra-fast delivery and fresh packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Very satisfied, fast delivery and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
I'm very satisfied, everything is taken seriously. I can't rate the products because I haven't tasted them yet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Easy-to-use site with lots of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
good customer relations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
A very clear site, warm and friendly staff, delivery respected to the letter despite the confinement problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
here are 2 orders apart and 2 errors on your site concerning the sender and recipient addresses. Fortunately they were rectified by your (good) care. The product is fine, and so is the customer relationship. BUT your site is NOT.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
Difficult to find the personalization on the site...Otherwise thank you for the kind attention of having enclosed a truffle butter at the end of the date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Thank you for your professionalism! Very good information on your website. My entire order went very smoothly. Delivery was fast and punctual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Already an early customer in Bordeaux. Looking forward to visiting the fish farm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
delivery on time thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
It would be a good idea to put a small label with each type of caviar to indicate its characteristics (taste, origins...) and allow other guests to discover it (brand, type of caviar thanks to this label).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Speed Careful packaging Excellent products Very good for morale!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Easy navigation, fast, friendly and competent telephone contact, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
navigation on the site sometimes complicated! Service and speed of delivery:very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2020
I'm just sorry that the courier dropped the parcel off in front of my townhouse, practically on the sidewalk! I hadn't paid any attention to the courier's e-mail the day before, asking me to let him know if I was going to be absent. But initially, I'd understood that he'd have to phone to set up the appointment, which would be more logical, especially as we're asked for a delivery date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Nice ergonomics. Easy to surf. Well-detailed products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Friendly and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
It was a gift and everyone seemed happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Excellent customer service, fast delivery, delicious products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
The order paid on the website automatically generated the preparation. I even received a phone call. Delivered the next day. That's exceptional when we're confined. Thanks to the dedicated team and their delivery partners! The quality of taste is still there for this French luxury!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Clear and easy to use
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