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A
Rating: 1 out of 5
2 boxes ordered , 2 boxes invoiced , 1 box received !!!!! Claim already made!
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Customer reviews of Caviar de Neuvic
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
Summary of reviews
The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
Reviews 1, 3 and 4 stars
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Rating: 3 out of 5
Caviar de Neuvic can't help it: I can't navigate, I can barely swim.
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A
Rating: 3 out of 5
Given the type of product and the amount of the order, the lack of attention during preparation is really disappointing (a product was forgotten).
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A
Rating: 4 out of 5
Nice and cosy
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A
Rating: 4 out of 5
Perfect site, clear explanation and transparency on the origins of caviar!
First purchase completely satisfied Small technical problem: as soon as you consult an article, it is automatically put in the basket. ( at least on iOS )
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First purchase completely satisfied Small technical problem: as soon as you consult an article, it is automatically put in the basket. ( at least on iOS )
A
Rating: 4 out of 5
The site is clear.
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A
Rating: 4 out of 5
As far as internet sales are concerned, I can only express my satisfaction; delivery was on time and of impeccable quality.
I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
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I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
A
Rating: 4 out of 5
Instinctive website, fast delivery, very good product ... but a bit expensive, and it's a shame that you can't choose your delivery day (this forced me to place my order just before the date when I could pick up the product, and not before).
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A
Rating: 4 out of 5
better communication, otherwise very good delivery and interesting product, we will try again thank you happy holidays
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A
Rating: 1 out of 5
No freezer blocks in the packaging, the boxes arrived at room temperature, not refrigerated. Did this affect the quality of the products?
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Rating: 4 out of 5
xxxx
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A
Rating: 4 out of 5
Fast, careful delivery. However, given the price and quantity ordered, it would have been nice if the caviar had come with a spoon.
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A
Rating: 4 out of 5
Site not very ergonomic but serious
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A
Rating: 4 out of 5
Site delivery perfect products some disappointing
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A
Rating: 4 out of 5
very well
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A
Rating: 1 out of 5
order incomplete, half, messages without follow-up
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A
Rating: 3 out of 5
The site is a little complex, but we quickly put our consultation in the basket and each time we come back we add the product. Otherwise perfect delivery and a delight to taste.
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A
Rating: 4 out of 5
Everything was great.
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A
Rating: 3 out of 5
Particularly the delivery, about which I've already given you my opinion. The Chronopost service I used was truly lamentable in terms of home delivery and on time as promised.
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A
Rating: 3 out of 5
The delivery was as we expected and went smoothly. It was the caviar itself that disappointed us.
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A
Rating: 4 out of 5
Top delivery
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A
Rating: 4 out of 5
Good, but the delivery time is too long, it's difficult to be at home all day. I had to manage to pick it up in Nantes.
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A
Rating: 4 out of 5
I had trouble placing the order and was immediately helped by calling the store.
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A
Rating: 4 out of 5
WELL
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A
Rating: 3 out of 5
top site , process order, good, disappointing product
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A
Rating: 4 out of 5
Delivery on time and impeccable package.
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A
Rating: 4 out of 5
I ordered a catering kit. The photo and description are clear and complementary. A link from each product listed in the kit to the product description would be a plus.
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A
Rating: 4 out of 5
XXXX
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A
Rating: 4 out of 5
site ok, delivery ok, the rest when we have tasted
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A
Rating: 4 out of 5
No delivery problems.
Happy holidays Too early to note not yet tasted
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Happy holidays Too early to note not yet tasted
A
Rating: 3 out of 5
Many problems on the site to validate the order which, as a result, was shipped to an incorrect address. No re-expedition solution
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A
Rating: 3 out of 5
Caviar was not in chrono fresh
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A
Rating: 3 out of 5
Taste of the box so not great and impossible to close.
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Rating: 3 out of 5
not always very clear between the internet proposal and once entered in our account
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Rating: 4 out of 5
The delivery was supposed to take place on Friday, but was postponed to Saturday afternoon. The caviar is as excellent as ever.
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Rating: 4 out of 5
Good visibility of products, practical details and explanations for those unfamiliar with caviar. Very fast and reliable delivery.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
It's as good as ever
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A
Rating: 4 out of 5
Fast and refrigerated delivery after a phone call to agree on the desired date, which is very much appreciated. High quality caviar. All I have to do now is wait for the details of the Cent Club, which I requested more than 8 days ago...
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A
Rating: 4 out of 5
Easy to order. Finally I went to pick it up but as there was only half the order available I had to go back the next day. As the balance had not arrived, I was offered a change to my order. So everything went very well, but I don't know how things would have turned out if I hadn't gone.
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