Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
easy to place order, fast delivery, date and time well respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
On time and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Received promptly by Chronofresh.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Easy to order, very fast delivery by Chronofresh, very good tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Very fun site, lots of choice, TOP delivery, next day delivery. PERFECT service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2022
impossible to order on the site! despite having gone 2 times to the end of the order, with payment in CB, 3 days after receiving an email "your basket awaits your validation". It was necessary to order manually by telephone. However, a week later, nothing had happened either, and if I hadn't called again, since my account had been debited, I'd never have received my order in time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Perfect! clear and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
punctuality and complete satisfaction thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
fast service and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Very good, just as we expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
This is my first order. The receptionist is charming, lively, concise, competent and willing to ensure very rapid delivery. Bluffing, I was delivered the next day by a refrigerated courier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Easy-to-read, clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
The site is very good, I had a problem for the payment of my order and the customer service contacted me immediately to try to help me, we feel pampered! I was able to place my order and it was delivered in less than 24 hours! Impressive. Very satisfied :)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2022
Misleading promotion policy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Great speed despite the December period and above all payment by cheque and not online.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Perfect communication and great order results
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Very good, despite problems with the carrier, very attentive and reacrif customer service (thanks to Yohann!).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Products received quickly with respect for the cold chain. Efficient delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
I recommend this company for its reliability and the variety and quality of its products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
Delivery on time, everything in order...many thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
Very well designed site, easy to access, fast shipment by reliable carrier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
It's very easy to browse the catalog, fill your basket and pay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
easy to navigate, orders dispatched quickly and in suitable containers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
NOTHING TO REPORT.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
user-friendly site, perfect delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Clear and explanatory website, easy ordering, almost immediate order processing, fast delivery, on time and respecting the cold chain. Excellent caviars, in short, a company to be recommended in every respect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Everything was perfect, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
I was not on the site I placed my order by phone and everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
Very good always good products caviar is excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
perfect service, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Clear website and easy ordering. Delivery is fast and efficient. Thank you very much!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2022
totally disorganized delivery
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